Sr Analyst - Systems

Description & Requirements

The senior analyst leads analysis of systems issues and inventory management regarding VA veteran medical evaluation requests as well as coordinating issue handoff to other staff for coordinated resolution.

The analyst also develops repeatable, transparent, documented workflows as well as issue archiving, ESR and issue dashboarding, and issue managerial alerting.

The analyst is both reactive to reported issues as well as proactive in hypothesizing, identifying, and reporting potential issues via varied data analyses via both SQL and Excel.

Understanding how to communicate issues effectively, dashboarding issues, transparency, and identifying potential issues are critical components of the role.

The analyst, as needed, is also responsible like work on topics beyond VA veteran medical evaluation requests.

Essential Duties and Responsibilities:

- Lead reviews and analyze efficiencies of systems

- Analyze system data and performance reports to identify trends and business impact.

- Mentor IT Application Analysts in data analysis and process improvements

- Interact with all levels within the organization; develop working relationships with management, staff, stakeholders and business partners

- Participate in meetings and evaluate outcomes to ensure needs of project stakeholders are being met

Minimum Requirements

- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.

Project Specific Qualifications:

-Familiarity for VA data systems
-Familiarity with VA business processes
-Matrixed communication skills between operations, IT, and client (VA)
-SQL development skills
-Excel data analysis and report development

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.

We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.

We're proud of our connections to organizations dedicated to serving veterans and their families.

If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.

A committed and diverse workforce is our most important resource.

Maximus is an Affirmative Action/Equal Opportunity Employer.

Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

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