UX Researcher, Assessment & Succession

About us

Korn Ferry is a global organizational consulting firm.

We help clients synchronize strategy and talent to drive superior performance.

Korn Ferry works with organizations to design their structures, roles, and responsibilities.

We help them hire the right people to bring their strategy to life.

And we advise them on how to reward, develop, and motivate their people.

Our 10,000 colleagues serve clients in more than 50 countries.

Korn Ferry Digital is a scaled product business unit within Korn Ferry that develops and sells our suite of talent products and HR technology, supporting clients across six solution areas:


* Organizational Strategy


* Assessment and Succession


* Talent Acquisition


* Leadership and Professional Development


* Sales and Service


* Total Rewards

Our comprehensive talent suite leverages a combination of proprietary talent IP, talent data, analytics and insights to help customers understand their workforce and existing talent gaps, and deliver targeted talent interventions at scale using HR technology.

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Job description

Are you a UX researcher with Enterprise SaaS experience who is passionate about creating user experiences that enable the world's leading organizations and their employees to thrive?

Have you been looking for an opportunity to work with a team that understands and values the strategic impact of UX research in driving innovation and delivering measurable business outcomes?

Do you excel in organizations that give you the data, insights, and access to customer and user insights that allow you to make decisions that drive the products you work on forward and bring measurable value to the people who work with the experience you create day after day?

If so, keep reading.

Korn Ferry is looking for a UX Researcher to join our rapidly growing product organization in building the next generation of enterprise solutions that power the world's leading businesses.

Our UX researchers are involved early in the product development process-partnering with Product Managers, Designers, and other key roles while interacting directly with stakeholders, customers, and users to ensure insights are shared early to strategically guide the overall product and user experience direction from the very beginning.

Here's what you get to do:

Conduct user research activities, including concept validation, interviews, surveys, observations, and contextual inquiries to uncover user needs, pain points, and behaviors.

Work closely with cross-functional teams to define research objectives, develop field study plans, benchmarking, and execute research influencing the product roadmap.

Synthesize qualitative and quantitative research findings into clear, actionable insights and recommendations that guide design and product decisions.

Participate in concept testing, iterative design evaluations, and usability assessments to refine features and optimize the user experience.

Pr...