Sr Mgr Systems Engineering

Join the Team Making Possibilities Happen

If you've ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software.

Now it's your turn to serve the payment needs of organizations and people the world over.

Job Posting:

Our people are the core of our business.

Our ACI team represents a globally diverse, passionate and dedicated group of thousands of technology professionals around the world who share a common commitment to making our customers successful by driving the future of payments.

We are looking for a Senior Manager, Systems Engineering to be part of our global team as we deploy cutting edge real time payment platforms, used by global financial and e-Commerce corporations around the world.

Ideal Candidate:

Our Cloud Technology & Operations team for Banking is looking for a Technology leader responsible for shaping, deploying, delivering, and supporting our cloud-based banking solutions.

The role will be accountable for day-to-day Operations while providing technical direction and recommendations for solutions, vendors, cloud architecture and design activities.

Our ideal candidate will have a strong technical background, thrive in fast-paced environments, be action-oriented, results-driven with a focus on scalable processes and continuous improvement.

You are passionate, with a strong work ethic, able to develop partnerships with both business and technical counterparts.

You are comfortable leading and working as part of a geographically dispersed team, and cross functionally across a global Cloud Hosting organization.

You have the ability to navigate when the path is not clear; and collaborate when faced with challenges; develop procedures and flows that are transparent, scalable, and that can be successfully implemented across many functions and locations.

Responsibilities:


* Be a strong people Leader - inspire, mentor, advocate for, and develop your team to drive change and innovation in partnership with other business and operations leaders


* Understand our Business, our Strategy and how to support and drive them via Operational Excellence in the delivery of our Cloud Services.

You'll function as an advocate for your internal and external customers, your team and our Hosting Organization as a whole


* Demonstrate high levels of flexibility, time management, personal drive, ability to communicate vision, solve problems and execute on goals


* Work closely with the Senior Leadership Team to establish and maintain strategic direction and Operational Excellence for your designated Product Portfolio


* Accountable for day-to-day Service Delivery of the Banking SaaS Portfolio to our Customers at the highest levels of quality


* Lead via a proactive approach to production resilience by identifying and developing monitoring, alerting, orchestration and automation strategies to deliver business results ag...