Director of Communications (Remote NY)

Description & Requirements

Maximus is currently hiring a Director of Communications!

The Director of Communications is responsible for developing and implementing an integrated communications strategy, which includes evaluating and improving current practices.

This role will determine the appropriate structure, tactics, and processes for the communications department to support both departmental and organizational strategy.

Essential Duties and Responsibilities:

- Responsible for developing an integrated Communications strategy, including evaluating current practices.

- Determine the appropriate structure, tactics, and processes for the Communications Department that will support Departmental and organizational strategy.

- Conduct research and work sessions with subject matter experts to develop and maintain deep understanding of project mission, program services and relevant State regulatory policies for communication to external audiences.

- Provide senior, strategic communications counsel and support to the senior leadership team in responding to business-critical issues.

- Provide support on messaging needs, presentation development and speaker training for employees who are representing the company externally.

- Proactively plan, develop and create consistent materials for recruiting including social media outreach.

- Provide strategy and direct support to project leadership team and other departments including but not limited to drafting talking points, editing, developing power points, reports.

- Draft sensitive or business critical employee and member emails, memos, talking points and statements.

- Oversight responsibility of mail house subcontractor and contract to ensure compliance and accountability.

- Edit/proofread various departments' written materials.

- Evaluate existing processes and identify opportunities for improvement..

- Continuously monitor, refine, and optimize workflow and processes to enhance Plans, organizes, and directs the activities of department to ensure compliance to contract requirements and operational goals; oversees all work processes, makes revisions, and develops protocols, as necessary.

- Provide direct supervision to team members, including setting goals, monitoring performance, coaching, and evaluating results.

- Foster an entrepreneurial work environment by hiring top talent and promoting a culture of collaboration, accountability, and measurability.

- Fostering a culture of continuous learning and quality improvement

- Other duties and tasks as required by management.

- Define, measure, and monitor departmental performance using KPIs and SLAs.

- Maintain primary responsibility for meeting deadlines, providing high quality materials, resolving issues, and achieving end-results that meet the customer demands and expectations.

Minimum Requirements

- Bachelor's Degree from an accredited college or university required.
- 10-12 years of related professional experience required.

- Pr...