Work Experience Coordinator

Description & Requirements

Maximus is excited to announce a rewarding opportunity for a Work Experience Coordinator within our Wisconsin W2 Works Program, located in Milwaukee, WI.

This role is essential to the success of our project, which focuses on reduction of dependency on public assistance by promoting work and self-sufficiency among low-income families in Wisconsin.

Why Maximus?

- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

The ideal candidate will reside in or very near Milwaukee, WI and be willing to work onsite!

Essential Duties and Responsibilities:

- Conduct regular training sessions for existing providers, offering support in one-on-one or larger group settings through travel as required.

- Participate in events, traveling to recruit and onboard new providers into the program.

- Address program service inquiries promptly, providing comprehensive responses to queries and sending necessary information in response to concerns or issues.

- Oversee all aspects of provider training and communications to ensure consistency and effectiveness.

- Handle escalated provider issues as assigned, taking charge of resolution processes.

- Attend Policy meetings and contribute to the development of related communications.

- Collaborate with other contractors and the client to facilitate effective communication and implementation of policy changes within operations.

- Efficiently manage daily workloads for managed care programs such as MediPASS, IHAWP, and assigned tasks.

- Stay updated with the latest knowledge and information pertinent to the project to ensure accurate and informed assistance.

- Extensive travel is required.

- Assist participants in finding suitable job opportunities th...