Support Coordinator

Supported Housing Coordinator

Norwich 

Permanent, full time (37.5 hpw) 

Pay from £12.61 to £13.36 per hour (from £24,664 to £26123 per annum) and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better?  As our support coordinator, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community.  You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.  Amazing we know!

Typical day as a Support Coordinator


* Creating support plans with your customers and coordinating our small team of Support Workers working to the plans. 


* Managing the referrals and liaising with the local authority and other agencies to ensure a thorough assessment is completed, we want to give each customer the best start in our services.


* Carrying out risk assessments, support planning, goal setting and regular reviews.


* Support the team with training, sharing good practice and reporting on our KPI’s to ensure we provide an excellent service.


* Cuppas, chats and catch ups.  There’s no rushing from one customer to the next here!  Plenty of time to collaborate with colleagues too.    

You’ll go home each day knowing that you have helped change our customers lives for the better, working for one of the top ten Great Place to Work in the UK! 

You bring


* Passion to support our customers to live their best life, working collaboratively with an eye for detail. 


* Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.


* Experience of coordinating and assessing customer referrals.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review 

Our team

You’ll join a supportive team at Rosary Road, including Anna.

Anna is currently completing her health and social care apprenticeship, Tammy who is our level 3 apprentice and Housing management coordinator, and David our support coordinator who has a wealth of experience in the sector.

The wider team are super supportive and always have a pot of “quality” coffee on the go!

Job details


* Where we’re flexible with you, we do need to meet the needs of our customers.

That may mean adapting your start or finishing times on occasion.


* Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.


* You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work.

We want all our...