Host/Hostess I - Full Time

San Francisco Towers

BENEFITS INCLUDE:


* competitive wages


* amazing health benefits (medical, dental & vision for 36 + hrs per week)


* employer paid life insurance


* a great retirement program


* employee referral program (up to $500)


* monthly team meetings and celebrations employee appreciation fund (Ask us about this!)


* holiday and anniversary pay- paid time off (or sick time)

*Option for PTO Cash Out


*

*free meals

JOB SUMMARY

Under the supervision of the Dining Room Manager, a Host/Hostess I, assists the Dining Room Supervisor in the Dining Room operation as assigned or required.

Coordinates activities of dining room personnel to provide fast and courteous service to residents and guest by performing the following duties.

ESSENTIAL FUNCTIONS

Includes the following.

Other duties may be assigned as necessary.

• Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.

• Welcome and warmly greet guests on arrival.

• May assist in assigning work tasks and coordinate activities of dining room personnel to ensure prompt and courteous service to residents and guests.

• Manage the efficient and timely seating of our guests to a table that best serves their wishes.

• When possible, open the front door for guests entering or leaving the restaurant.

• Accommodate special seating requests for guests whenever possible.

• Seat guests based on guest preferences and balancing of resident flow in service stations.

• Upon seating, offer guests a menu and inform them of their server's name.

Inspect table for proper presentation and completeness.

• Relay messages to servers and bus-persons as needed.

• Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.

Clean menus of food and stains.

• Thanks guests as they leave and invite them to return.

Relay guest comments or suggestions to the manager on duty.

• Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.

• May schedule dining reservations and assists in arranging seating for parties or special services for diners.

• Resolves complaints of residents and guests.

• Perform other duties as assigned by the manager on duty.

• Follows highest standards of cleanliness.

Follows all federal, state and corporate policies, health codes and guidelines in preparation and handling of foodstuffs.

• Performs all duties in a safe and efficient manner.

Wears safety equipment as required for the job.

Reports any safety hazards and/or accidents to supervisor.

• Follow department safety standards, practice correct body mechanic techniques and participate in campus-wide safety programs.

• Attends all mandatory in-service meetings.

Complies with all department and facilities polic...