Information Technology - Sr. Enterprise Systems Analyst - Remote

The key role of the Senior Enterprise Systems Analyst is to help improve system efficiencies, troubleshoot enterprise systems issues, and deliver new functionality to both the business units we support and the members that the credit union services.  The underlying goal of the Analyst role is to partner with the business units to help improve the member experience. 

 

The Analyst will be expected to fully own and understand the enterprise systems they are assigned.  They have the skillsets to troubleshoot system problems, test system changes and functionality, perform ad hoc report writing, and take ownership of researching and deploying system-related solutions for the business units. 

 

The Analyst will be expected to manage their daily workloads while serving on multiple project implementation teams. 

 

As a Senior Enterprise Systems Analyst you are expected to have a proven track record as a systems analyst plus show the ability to dive deeply into business process analysis and to develop strong relationships with the business units and management team in an effort to help drive efficiencies.  This role will be looked at to assist with project definition, authoring of business cases, and IT scope preparation and presentation.   

 

Works extensively with IT project teams and business partners to drive successful project implementation from scope through the coordination of user acceptance testing and final deployment. 

 

Responsibilities:


* Works closely with the Enterprise Project Management Office to support IT-related tasks; providing a high-level of technical expertise/knowledge. 


* Maintains both an in-depth, technical knowledge of the enterprise systems managed, plus a thorough understanding, and strong partnering relationship with the business units being supported, providing technical support to ensure business and technical issues are resolved timely and effectively.

 


* Participate in analysis, design, system configurations, testing, and support of data management and integration solutions. 


* Provides technical leadership for evaluating and scoping new initiatives involving systems for the organization.

 Makes recommendations on feasibility and required resources.

 Serves as a liaison to business units to assist with matching system capabilities to department needs.

 


* Work with the business units in educating them on new functionality and product offerings available from vendors.

 Stay on top of software releases and ensure new functionality is vetted by the business units and deployed timely. 


* Partner with systems vendors and insure they are aware of the strategic initiatives of the organization and that their development roadmaps stay aligned with credit union goals.

  


* Makes recommendations to Senior Leadership as to what are key initiatives that the credit union should consider. 


* Participates in special projects as directed by IT management.

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