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Human Resources Technology Analyst

Company

Federal Reserve Bank of Chicago

As a Human Resources (HR) Technology Analyst you will be responsible for moderate complexity analysis, design, and implementation of the Bank’s human capital management (HCM) Workday system, policies, and related processes.

You will collaborate with and advises Bank users, technical staff, HR subject matter experts, HR business partners and leadership on system design decisions, user experience, complex issue resolution, and process design.

The level of work is considered intermediate, and staff work under general supervision.

You will have no direct reports.

Responsibilities:


* Leads small to medium business process and HR technology implementations based on understanding of associated technology from both the user experience and as a business enabler


* Partners with HR and technology teams to lead small to medium Workday HCM system related projects, including system upgrades, enhancement packages, releases and process redesign


* Conducts system and process analysis throughout implementation lifecycles and for on-going support and scalability of Workday HCM and supporting integrations


* Advises HR teams, including subject matter experts and leadership, on strategic and ad-hoc HR technology requests


* Evaluates configuration requirements by evaluating business needs and end user experience and building system process flow maps for all HR system processes


* Facilitates systems and security configuration for the Workday HCM platform and other HR software tools with respective technology teams


* Partners closely with information security team on HR technology efforts supporting data integrations and system authentication, ensuring system stability, security compliance and expeditious resolution for high impact issues


* Develops and presents HR Technology related communications and training


* Provides best practice information in alignment with our control environment

Education and Experience:


* Bachelor's Degree with coursework in business/human resources/technology or equivalent experience


* Minimum one year of directly related experience 


* Minimum 3 years’ experience in HR or related fields


* Experience supporting enterprise class human capital management solutions


* Experience in project management methodologies and application

Knowledge and Skills:


* Strong communications skills, written and verbal at multiple levels, including executives, business management and technology teams.


* Flexible, with the ability to support multiple projects and prioritize tasks as necessary


* Passion for exceptional customer service


* Strong organization and time management skills


* Ability to work in fast- paced and dynamic team environment


* Intermediate skills in utilizing office presentation and analysis software


* Intermediate level troubleshooting and problem solving


* Intermediate consultative an...