WM Client Operations - KYC Specialist

The Asset and Wealth Management Client Operations (WMCO) team plays a pivotal role in the process of welcoming and retaining clients across the Global Private Bank & JP Morgan Wealth Management businesses.

Our Global Team comprised of over 1,200 employees is committed to delivering a seamless and first-in-class client experience through the initial onboarding of new accounts and all post-onboarding account maintenance events, while leveraging innovative and scalable capabilities within a risk-focused framework.

Job Summary

As a Know Your Customer (KYC) Specialist within the Asset Wealth Management Client Operations team, you will play a pivotal role in our client due diligence process and KYC program.

Your responsibilities will include closely collaborating with the front office team and their clients to gather and authenticate the necessary information for the due diligence process before account opening.

Additionally, you will liaise with the risk and controls organization teams responsible for escalation management, updating policies and standards, and acting as the primary contact for regulators.

Job Responsibilities


* Partner with the client facing teams to gather, review and input required Anti-Money Laundering (AML) / Know Your Client (KYC) information and legal documentation to meet all regulatory and internal guidelines


* Ensure KYC information is accurate in order to meet production targets while maintaining low error rates


* Facilitate client due diligence while coordinating with other JPMorgan stakeholders who have review and approval responsibilities


* Discuss and escalate complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues with Compliance partners


* Review data integrity and perform quality review of new and existing KYC profiles


* Identify opportunities to improve processes and tools through engagement with transformation partners

Required qualifications, skills, and capabilities


* 3 to 5 years of experience with in a financial services, operational or compliance fields


* Prior experience in Account opening, AML &/or KYC, Client Onboarding and/or documentation analysis experience a preferred


* Ability to get up to speed quickly with new or unfamiliar subject matter.


* Strong client focus and ability to partner with various internal groups and client coverage

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the...