Team Leader - Mailroom

Description & Requirements

Are you an experienced leader with a strong track record in motivating teams? Maximus is seeking a Team Lead for our EBT Program in Jefferson City, MO.

In this role, you'll guide a talented team, ensure high-quality outcomes, and foster a collaborative and productive work environment.

This is an onsite, full-time position working Monday through Friday, from 8:00 AM to 5:00 PM Central time.

The ideal candidate will live in or very near Jefferson City, MO.

Why Join Maximus?

- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:
- Monitor day-to-day activities of mailroom staff, ensuring compliance with mailing timeframes.
- Ensure 100% quality control and accuracy of all outbound mailings, whether in-house or fulfillment vendor mailing.
- Oversee quality control and fulfillment vendor and mailroom activities including exceptions, potential count discrepancies, return mail, and accuracy of fulfillment materials.
- Provide regular and ad hoc fulfillment activity reports to Manager.
- Assist mailroom staff in mail processing and movement of materials.

Minimum Requirements

- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.

- Must reside in or near Jefferson City, MO

- Willing and able to work onsite in Jefferson City, MO

- Proficiency in Microsoft Office, including Excel

- Familiarity with office equipment

- Excellent organizational skills

- Ability to work independently

- Full-time availability from 8:00 AM to 5:00 PM, Monday through Friday

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, ...