Analyst - Business

Description & Requirements

Maximus is looking for a Remote Business Analyst to join our Department of Education program.

This candidate will be able to facilitate discussion among process stakeholders (both technical and non-technical) to elicit, analyze, communicate (both written and verbally) and validate requirements, process design, and business intelligence (reporting) needs

Essential Duties and Responsibilities:

- Identify and determine business requirements and define processes, including clarification on any requirement discrepancies.

- Understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals.

- Extract, tabulate, and analyze data to support program activity and assist management with decision making.

- Review and edit requirements, specifications, business processes and recommendations related to new processes, functionalities, and/or proposed solutions.

- Process all Production Support Requests by receiving defect reports and cross-referencing the defect with the business requirements.

- Bachelor's Degree in related field from an accredited college or university, or equivalent years of experience in lieu of degree, required

- At least three (3) years of related experience required

- Availability to visit a Maximus work site for meetings and training

- Experience working with database tracking tools

- Working knowledge MS Office Suite, and MS Outlook

- Ability to work well independently and as part of a team

- Strong organizational, prioritization, time, and resource management skills

- Ability to work remote while remaining focused and dedicated to the job responsibilities.

- Adaptability, flexibility, and ability to deal with ambiguity and change

- Excellent customer service skills

- Excellent oral and written communication skills

- Excellent attention to detail and strong troubleshooting/analytical skills

- Must have at minimum 5C public trust clearance

- Must have defaulted student Loan experience

Additional Requirements per Contract/Client:

- Must reside in the U.S.

- Must be a U.S.

citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

Home Office Requirements:

- Private and Secure workspace from home

- Access to Wi-Fi, LAN (wired connection/ethernet) or both at home

- Internet provider that offers enough speed for multiple users without latency or lag.

(i.e.

housemate also WFH, kids playing video games or streaming shows, etc.)

- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)

Minimum Requirements

- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of degree

EEO Statement

Active military service members, t...