Senior Shared Services Specialist - Remote Opportunity

Description

Futures start here.

Where first steps, new friendships, and confident learners are born.

At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families.

We pave the way for their lifelong learning journey ahead.

And we want you to join us in shaping a future we can all be proud to share-in neighborhoods, at work, and in schools nationwide.

At KinderCare Learning Companies, you'll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day.

From marketers and strategists to financial analysts and data engineers, and so much more, we're all passionate about crafting a world where children, families, and organizations can thrive.

At KinderCare, we value the commitment our employees make to provide the best possible experience for the children and parents we serve - this deep dedication to our mission inspires us each day to extend that same level of exceptional service to our employees.

The HR Shared Services Senior Specialist serves as a resource to all field employees on all benefits offerings and the Company's Employee Relief Fund.
Qualifications:


* Serve as main contact and subject matter expert for employees regarding leaves of absence, disability, and benefit programs.


* Process all incoming leave and disability requests within the required timeframe and communicate with employees and managers on return-to-work arrangements.

Provide guidance on reasonable accommodations and communicate to HRBPs and Employee Relations as needed.


* Maintain knowledge on applicable laws as they pertain to LOA's and benefits.

Observe federal and state compliance regulations, as well as company guidelines, and maintain/update procedures and communications accordingly.


* Process employer statements for Short Term Disability, Long Term Disability, and State Disability claims on behalf of employees' requesting leave as needed.


* Create and implement improvements to benefits experience while maintaining efficiencies and compliance.


* Partner regularly with Payroll to ensure accurate payroll processing of all employee benefit refunds, STD payments, and other benefit reimbursements and payments.


* Provide exceptional customer service and answer employee inquiries regarding all benefit programs, including but not limited to: Medical, Dental, Vision, Health FSA, Disability/Life products, Leave of Absence, Employee Discounts, and Paid Time Off.


* Provide support and be the liaison between all employees and HR teams including Payroll, Risk, Employee Relations, Recruiting, HRIS.


* Support the execution of Total Rewards and HR initiatives.


* Support, train, and mentor junior teammates.


* Partner closely with managers and HRBP's on complex and/or multilayered cases and trend identification.


* Develop ...