Medicaid Implementation Manager (Remote)

Description & Requirements

The Medicaid Implementation Manager is the primary leader on our implementation projects and actively participates in the implementation of technology and operational solutions for our clients.

The Implementation Manager will oversee the functional and technical implementation of new clients and existing clients that are expanding.

The position will be responsible for managing the overall direction, coordination, planning, execution, and completion of projects, ensuring they achieve time, scope, budget, quality, and stakeholder satisfaction requirements with the end goal of delivering a quality experience for all participants.

In addition, this position will be responsible for mentoring new implementation resources and the project management of high-profile projects with minimal oversight.

The role will contribute to new ideas and solutions, and innovate new tools and processes designed to optimize our implementation method.

This individual will act as a liaison between other Maximus leaders and the client.

Essential Duties and Responsibilities:

- Oversee daily operations including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing, and compliance.

- Ensure project compliance with all applicable requirements of the client's regulations as well as corporate policies.

- Manage direct reports including developing performance goals and objectives.

- Manage subcontractors that provide services to program.

- Manage audits of operations.

- Collaborate with other managers to ensure effective coordination of activities.

- Develop and implement operational policies and procedures in collaboration with other key stakeholders.

- Establish and maintain effective relationships with clients and other external entities.

- Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.

- Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance.

- Monitor performance against key indicators established internally or by the clients.

- Develop solutions to issues or complex problems.

• Execute all aspects of the implementation of Medicaid Enterprise Products, from project initiation to deployment to successful transition to operations maintenance.
• Ensure processes are adhered, and product vision is implemented in a timely manner.
• Participate in the development of comprehensive project/ product plans that merge client requirements with company goals and coordinate various managers and technical, as required.
• Ensure adherence to the approved project plans, providing status reporting to stakeholders and clients.
• Documents all phases of the project prepares project status reports for Sr Management on a recurring basis throughout the project, checking milestones.
• Ensures all program performance metrics are met in achieving stat...