Digital and Field Services Manager

SUMMARY OF DUTIES 


* Follow all company rules, policies and safety standards. 


* Follow all applicable instructions, specifications, and related to meet the company's objectives.


* Must be professional at all times when dealing with external and internal customers.


* Complete, pass and maintain qualification of the Smith System course of driving on company vehicles.


* Become fully proficient with all existing digital tools.


* Ability to coordinate, organize and animate efficient meetings with internal or external customers. 


* Gather feedback from digital tools users, analyze and forward findings to management/corporate.


* Develop and support internal process on manufacturing lines (threading lines, shipping and receiving...) 


* Develop training program for internal and external users.


* With the support of IT and corporate, set up systems at customer sites.


* Train all stakeholders and users (internal or external)


* Provide customer support for Level 1 troubleshooting.


* Utilize generated data to propose process improvement and other efficiencies.


* Propose new projects or digital tools and implement.


* Any other duties as assigned.

EDUCATION/EXPERIENCE:


* Associate’s Degree (Bachelor preferred) in Engineering, Business Administration, Marketing, Communications, or related field.


* Minimum of  4 years’ experience with OCTG or tubular related products


* 2-4 years’ experience in the oil field.

SPECIAL SKILLS 


* Computer Skills: Preferred Knowledge of Microsoft Office products, i.e.

Outlook, Word, Excel, and PowerPoint.


* Knowledge of Inventory software; Order processing systems and Manufacturing software or equivalent combination.


* Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Write routine reports and correspondence


* Ability to speak effectively before individuals, groups of customers, vendors, or employees of organization.


* Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.


* Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.


* Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

SUMMARY OF QUALIFICATIONS


* Business Acumen
+ Demonstrates knowledge of market and competition.
+ Develops and implements cost saving measures.
+ Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.


* Organizational Support
+ Follows policies and procedures.
+ Completes administrative tasks correctly and on time.
+ Supports organization's goals and values.


* Customer Service
+ Responds promptly to customer needs....