Clinical Administrative Coordinator

Description & Requirements

Maximus is currently looking for a Clinical Administrative Coordinator to support the ME ASA (Assessing Services Agency) program.

The Clinical Administrative Coordinator will process long term care referrals that are received by phone, fax, email and que, screening them to determine if an assessment will take place.



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* This is a remote position in the state of Maine

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Must be willing and able to work the following schedule: Monday - Friday from 8:00 am - 5:00 pm Eastern Time.

Program Specific Minimum Requirements/S kills/Abilitie s:

- High School diploma or equivalent

- Minimum of 3 years customer service experience

- Proficient in Microsoft Office Suite

- Excellent attention to detail skills

- Coding experience highly preferred

Home Office Requirements:

- Maximus provides company-issued computer equipment

- Reliable high-speed internet service

- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity

- Minimum 5 Mpbs upload speeds

- Private and secure workspace

Essential Duties and Responsibilities:
- Provide customer support to internal and external customers
- Responsible for assigning and coordinating referrals for contract work to appropriate parties
- Computer data entry
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Complete assignments within established compliance standards and timelines
- Monitor multiple work queues daily to ensure cases move quickly through each process stage.
- Identify and resolve data errors
- Performs other related duties as assigned.

Required Skills/Abilities:
- Excellent written and verbal communication skills
- Excellent interpersonal and customer service skills
- Proficient in Microsoft Office Suite
- Excellent organizational skills and attention to detail
- Ability to work in a fast-paced environment
- Ability to work independently

Minimum Requirements

Minimum Requirements:

- High School Degree or equivalent and minimum 1 year of relevant experience, or Associate Degree
- Clinical office experience preferred

Program Specific Minimum Requirements/S kills/Abilitie s:

- High School diploma or equivalent

- Minimum of 3 years customer service experience

- Proficient in Microsoft Office Suite

- Excellent attention to detail skills

- Coding experience highly preferred

Home Office Requirements :

- Maximus provides company-issued computer equipment

- Reliable high-speed internet service

- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity

- Minimum 5 Mpbs upload speeds

- Private and secure workspace

#ClinicalServices

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.

We recognize your unique skills and experiences, and want to provide you with a career p...