Tech III, Generator Field Service

Overview

Responsible for identifying abnormalities with customer’s power generation equipment at the customer's
place of business, and performing complex and/or major repairs.

Responsibilities



* Accurately trouble shoot and diagnose all problems with power generation equipment, including
problems with Automatic Transfer Switches (ATS), and generator controls AC and DC.


* Make repair recommendations to customers; order appropriate parts to complete repairs.


* Perform all repairs on power generation equipment and related support equipment; replace support
equipment as necessary.


* Perform routine maintenance on equipment according to established guidelines and schedules.


* Utilize measuring equipment including multimeters, ampmeters and meghometers for the diagnosis
and repair of equipment.


* Perform load testing via dry type load bank test equipment and perform building tests utilizing
automatic transfer switches and related controls.


* Assist lower level Field Service Technicians in completing work assignments as necessary.


* Maintain a clean and safe work environment.


* Perform all work in accordance with established quality standards and safety procedures.

Qualifications



* The trait of being dependable and trustworthy.


* Ability to utilize the available time to organize and complete work within given deadlines.


* Ability to communicate in writing clearly and concisely.


* Ability to communicate effectively with others using the spoken word.


* Ability to take care of the customers’ needs while following company procedures.

Education/Experience:


* High School Diploma or General Education (GED) and three to seven years related experience.

Computer Skills:


* Basic computer navigation and utilization skills required.

Proficiency in Microsoft Office applications (Word, Excel, Outlook) preferred.


* Ability to utilize laptop computers and portable diagnostic tools required.


* Valid Driver's license required

Working Conditions:



* Work at various customers' place of business outside and/or in a shop environment.