FedNow Onboarding Lead

Company

Federal Reserve Bank of Boston

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, FedNowSM, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH® (Automated Clearing House), and Check Services.

We are currently leading a strategic effort to transform FRFS to a national, enterprise-focused organization.

Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career growth opportunities for FRFS staff.

We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission.

Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation.

To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

The Federal Reserve has developed a new interbank 24x7x365 real-time gross settlement (RTGS) service with integrated clearing functionality, called the FedNow Service.

This service enables financial institutions to provide their customers with the ability to send and receive payments any time, any day, and have full access to those funds within seconds.

This position is a unique opportunity to be part of this mission-critical Federal Reserve initiative that is transforming the payments landscape in the United States.

Candidates that live near one of our Reserve Bank locations will be provided some work from home flexibility.

Rules for hybrid work arrangements differs from Bank to Bank and should be discussed during the interview process.

Position Contributions:

Through direct engagement with financial institutions, service providers, and vendors the onboarding strategy lead will facilitate FedNow adoption, help shape the evolution of the service, and ensure clients are ready from an operational and technical preparedness standpoint to integrate, test and go-live with the service – while delivering a superior customer experience.  Success will also be dependent on internal collaboration across multi-functional teams including Product, Operations, Business Integration, Technology, Sales and Industry Relations.

The Onboarding Strategy Lead is responsible for helping define and execute a scalable onboarding strategy, with clearly defined processes and operations which will enable thousands of financial institutions to benefit from a next-generation payment platform.  This strategy will include approaches for offering an efficient seamless and best in class onboarding process to financial institutions, payment ...