Eligibility Supervisor

ABOUT THE POSITION

The Department of Public Social Service is seeking multiple Eligibility Supervisors for positions throughout Riverside County.

Office Locations


* Western-County Region (Riverside, Norco and surrounding cities).


* Southern Region (Lake Elsinore, Temecula and surrounding cities)


* Mid-County Region (Banning, Moreno Valley, Hemet, Perris, and surrounding cities)


* Desert Region; (Coachella, Indio, Desert Hot Springs, Cathedral City, Coachella, and surrounding cities).

This recruitment will also be used to fill vacancies that may occur through the upcoming weeks.

Interested candidates are encouraged to apply now.

Self Sufficiency Division : The Eligibility Supervisor will be responsible for the work of a unit of Eligibility Technicians engaged in determining initial and continuing timely eligibility for one or more aid categories (CalWORKs, Medical/CalFresh) in accordance with established procedure; and to do other work as needed.

EPCAT/ QA : The Eligibility Supervisor will be responsible for the work of a unit of Eligibility Technicians engaged in eligibility determinations and supporting the Self Sufficiency Division in any of the following based on unit assignment: conducting quality control audits.

Additional assigned duties may be required based on unit assignment.

The department desires candidates with experience in a supervisory or lead role with responsibility for overseeing staff; experience managing a case load where you determined initial and continuing eligibility for a California Department of Public Social Services (CalWORKs, CalFresh, or Medi-Cal); and experience effectively communicating with internal and external persons for business purposes.

Meet the Team!

The Riverside County Department of Public Social Services (DPSS) is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community.

jfc: 43406102

EXAMPLES OF ESSENTIAL DUTIES
• Plans, assigns, and supervises the work of a unit of Eligibility Technicians engaged in eligibility determination and grant maintenance functions.

• Participates in the training and development of Eligibility Technicians and other staff; holds group or individual conferences with subordinate staff members to discuss or interpret departmental rules, regulations and policies.

• Confers with assigned workers and provides supervision on the more difficult eligibility problems; review the quantity and quality of work performed by workers in the unit.

• Collaborates with other supervisors in coordinating the activities of professional and technical staff; assists workers in identifying problems requiring referral to the social services section, such as the client's inability to manage individual/personal affairs.

• Takes part in studies or research projects; interviews complainants and makes adjustments if necessary.

• Receives and prepares correspondence; prepares reports ...