Knowledge Manager - SharePoint Operations

Description & Requirements

Maximus is seeking a highly motivated, flexible, organized, and detail-oriented Knowledge Manager with SharePoint operations experience to join our dynamic team in Arlington, VA.

If you want to be creative, grow, and make an impact in the DoD IT field, then this is truly the job for you.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS190, T4, Band 7

The Knowledge Manager (KM) will develop and design and implement knowledge management solutions in SharePoint within our DoD clients environment.

The Knowledge Manager will maximize SharePoint capabilities to integrate information data sets to help with the policies, document, briefings, and other work products created in the program.

Some capabilities will be customized solutions designed specifically for our client, while others will use out of the box SharePoint and other office automation capabilities.

The KM develops internal data strategy, goals, and roadmaps, working in a phased manner and growing our capabilities and their use.

The KM serves as our lead involving identifying, gathering, processing, storing, and analyzing data sets, interpreting trends, and communicating results to manage and create our body of knowledge.

The KM will develop technology-bas ed automation, products, and useful organization aids to enable critical business data into consumable products used by our client.

The KM will analyze business processes, create, test, implement, maintain, and document automated business processes and collaborative services.

Job Responsibiliti es:



* Work closely with client staff, managers, and other leaders to help strategically plan, develop, analyze, and prioritize client capabilities in support of mission objectives.


* Develop, implement, and define business processes to better evaluate impact, identify efficiencies, adjust priorities, and drive on-going strategic knowledge management planning through informed decision-makin g milestones.


* Participate in activities to help modernize and improve data/informati on processing, and control, and provide real-time data access across the program.

This includes but is not limited to SharePoint, collaboration portals, file sharing systems, and other platforms as required.


* Develop, create, and execute knowledge management strategies and frameworks to integrate and synchronize knowledge management across the client's portfolio.

The role carries activities such as knowledge creation, capture, collaboration, and transfer while ensuring consistency, standardizatio n, integration, quality assurance, and compliance with applicable policies and security practices.


* Advise and guide the creation of industry best practices in knowledge management through knowledge of industry and government.


* Provide knowledge management technical support for troubleshootin g, access, and appropriate tool use.


* Assist in leveraging existing technology and automation...