Quality Engineer

Your Job

Perform a wide variety of Quality Engineer support functions for Customer Quality Supervisor .

Act as liaison between customers and SRG, SRG and supplier; apply detailed program knowledge in collecting and/or creating reports using customer information.

Issue requests for internal corrective actions and coordinate the closure.

What You Will Do

l Comply with EHS system's requirements.

l Comply with IATF16949 requirements.

l Comply with TISAX requirements.

l Manage customer complaints, as the window of feedback to customer, necessary con-call with customer, or support domestic or oversea business trip if need.

Ø Get well understand own customers - vehicles, locations, claims, warranties, trainings, portal, procedures, etc.

Ø Build good contacts and relationships - liaisons, engineers, managers, and even higher contacts.

Ø Claims - solid/8D/power BI, effectiveness, and efficiency.

Ø Inspection standards and maintain their controlled status; and give sufficient feedbacks for quality engineering for continuous improvements

Ø Engage in APQP - cross function team for the updating and finalization of PPAP's, FMEA's Control plans, process flow charts, gauges, work instructions and inspection/test plans.

Engage and buy in APQP/PPAP.

l Lead the external COQ management, meet the KPIs requirements

l Lead plant ECN for launched projects as champion

l Customer portal management, track customer scorecard and their improvements.

l Lead customer audits and engage the team needed for success pass

l Review and lead the customer contract review process.

l Lead the liaison management -COQ control / working hours/ sorting /payment ...

l Maintain inspection instructions and coach trainer/inspectors.

l Authorized to stop line when abnormal quality split occurs.

l Treat GP12 as external customers and have sound problem solving process

l Customer issues caused by suppliers, request for corrective actions, records, charge back

l Others needed from the plant for quality improvement, like VAVE projects...

Who You Are (Basic Qualifications)

l Bachelor's degree, preferably in an engineering technology field.

l Familiar with customer portal is better like FCA/GM/JLR/VW/Nissan...

l At least 5 years' quality experience in factory, preferably in automotive quality.

l Economical thinking/commercial sense

l Good virtue, character, persistence

l Familiar with quality tools, e.g.

APQP, PPAP, FMEA, SPC, MSA,8D, etc.

l Good problem-solving skills and good leadership during problem solving.

l Good computer Skills-Word, Excel, PowerPoint, etc.

l Excellent oral and written communications skills especially for customer interaction.

l Fluent oral and written English

l Able to travel and work overtime

At Koch companies, we are entrepreneurs.

This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.

Any compensation range provided for a role is an estimate determined by avai...