Route Relief / Utility Driver
Classification:
Non-Exempt
Job Summary:
The Route Relief/Utility RSR supports the Service Department in its objectives to meet our customers needs through up-selling/cross-selling and providing superior customer service.
Main duties are to cover routes and perform service related tasks as required.
Reports to the District Manager.
Essential Functions:
- Perform all responsibilities of a Route Sales Representative and related tasks.
- Learn and support all routes.
Run routes as needed for holidays, vacations or other vacancies.
- When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision.
- Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
- Actively participate in promotions and contests, training and audits.
- Follow company policies/procedures regarding new customers, managing customer needs and all aspects of service.
- Ensure customer loyalty and outstanding customer service.
Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision.
- Safely operate a delivery vehicle on each trip, following all applicable laws and company policy.
Maintain vehicle cleanliness and perform regular vehicle inspections.
- Handle and process customer payments.
Keep route paperwork current.
- Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts.
Service items such as facility maintenance products.
- Monitor and report competitive activity.
Keep service agreements current and renewed.
- Return from route and off load soiled textiles in the receiving area of facility.
- Accurately prepare route paperwork and follow check-in procedures.
- Follow written and verbal instructions and perform other tasks as directed by supervision.
Additional Functions:
- Support other service personnel as required by supervision.
Qualifications:
- Have and maintain a valid Drivers License, CDL when applicable.
- Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
- Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.
- Demonstrate excellent skills in customer service and route sales.
- Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
- Recognize colors, sizes and types of product and count, add and subtract accurately.
Education:
- High School graduation or similar experience.
Qualified drivers license, and a DOT Certification.
Travel Requirements:
- Daily, by delivery vehicle within a route.
Typical Environmental Conditions:
- Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Se...
- Rate: Not Specified
- Location: Colonial Heights, US-VA
- Type: Permanent
- Industry: Other
- Recruiter: Alsco
- Contact: Not Specified
- Email: to view click here
- Reference: ROUTE037055
- Posted: 2024-04-25 08:53:18 -
- View all Jobs from Alsco
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