Manager, Technology Solutions

Company

Federal Reserve Bank of Dallas

We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all.

These efforts take a team of dedicated individuals doing many different jobs.

Together we’re creating a workplace where talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.

Location: #LI-Hybrid

About the Role:

The Federal Reserve Bank of Dallas is looking for a versatile Manager, Technology Solutions who will oversee technology solution delivery with management responsibility for a team of professional staff.

You may direct the work of other team members not under your direct administrative responsibility.

Work with and provide oversight to other IT managers and project managers to identify and assign resources to technology services to meet customer demand.

Manage customer and co-provider relationships.

Manage the effectiveness of the unit daily operations.

May work with peers to guide strategic direction for the organization with guidance.

Manage professional employees and supervisors.

Oversee the performance and results of a team within own discipline.

Adapt departmental plans to address resource and operational challenges.

Decisions are guided by policies, procedures and business plan; receive guidance from manager.

Provide technical guidance to employees, colleagues and customers.

You Will:


* Manage all aspects of technology services including solutions development, testing, platform management, operations support, maintenance, business relationships, and resources


* Provide expert knowledge of application and cloud architecture to business and technology teams and facilitate the collaborative development of the technology strategy, technology standards, roadmaps, and practices.


* Ensure that system improvements are implemented and monitored to increase efficiency


* Ensure organization unit and staff are operating in compliance with policies of the System/District


* Design feedback loops into work to evaluate quality


* Communicate priorities and performance expectations, provides regular feedback and conduct performance appraisals for direct reports


* Oversee quality and timeliness of deliverables produced by subordinate managers and staff


* Develop others through coaching, feedback and stretch assignments


* Identify potential developmental moves matching career aspirations and organizational needs


* Establish new and maintain relationships with the customers and co-providers


* Maintain a broad understanding of the business domains


* Provide oversight to ensure the right technology services are delivered to meet the customers' expectations and risks are managed


* Keep up to date with the technology trends and propose new technology services that align with the needs and ITS strategy


* Anticipate customer needs and provide ser...