Inside Sales/Customer Service Representative
Inside Sales/Customer Service Representative
Noblesville, IN, USA Req #610
Tuesday, April 23, 2024
Company: Watermark ESP
About Us
Watermark is a manufacturer's representative for a wide range of products for the plumbing, HVAC, sewer, irrigation, and infrastructure markets.
Headquartered in Indiana, with a location in Ashland, OH, we service the Midwest and Mid-Atlantic markets and help manufacturers distribute their products efficiently through progressive channel strategies.
We also provide a range of services to channel partners, including contractors, engineers, and distributors to ensure their projects succeed with quality products yielding superior solutions.
Responsibilities
* Answer all sales-related incoming calls and determine appropriate action
* Process quotes, orders, and delivery inquiries in an efficient and quick manner
* Provide prompt technical support to customers
* Work closely with outside sales account managers to assist with any customer needs
* Maintain and develop relationships with customers and prospects
* Adhere to and follow all appropriate sales processes and policies to ensure company meets sales and revenue goals
* Provide prompt, courteous, and professional responses to customer/prospect service-related issues
* Actively participate in sales meetings and training opportunities
* Partner with outside sales team members to ensure we are responding to new business opportunities and prioritizing growth of new accounts
* Develop in-depth product knowledge and stay current on all product changes
Qualifications
* Technical aptitude with the ability to quickly learn product information
* Excellent communication skills
* Able to multi-task, be neat and detail-oriented and work quickly
* Ability to both work/learn independently and collaborate with other teammates
* An energetic and entrepreneurial attitude - be creative, adaptable & flexible
* Desire to learn - be a "sponge", be inquisitive, seek and find solutions
* Superior problem-solving skill set
* Proficient computer skills, especially with Microsoft Office applications
#watermarkeps
#FCG-L
#LI-NP1
No Agencies, Please
Other details
* Pay Type Salary
- Rate: Not Specified
- Location: Noblesville, US-IN
- Type: Permanent
- Industry: Finance
- Recruiter: Flow Control Group
- Contact: Not Specified
- Email: to view click here
- Reference: 610
- Posted: 2024-04-25 08:24:32 -
- View all Jobs from Flow Control Group
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