Field Service Technician

Field Service Technician

Griffin, GA, USA Req #616

Tuesday, April 23, 2024

Company: Goforth Williamson

About Us In February of 2004, two mechanical engineers teamed together to form Goforth Williamson, Inc.

With over 30 years of rotating equipment experience between them, Travis and David focused on developing GWI into a customer-oriented service company.

Since that time, GWI has grown to a company with over 50 full-time employees.

The employees of GWI are specialists in their fields.

They have a vast knowledge of pumping equipment and the applications they are used in.

The employees have experience from Original Equipment Manufacturers, motor shops, contractors, machine shops and other rotating equipment repair facilities.

Summary

We are seeking to fill the role of Electrical & Controls Field Specialist.

This position reports directly to the Controls Division Head.

The controls division is relatively new at GWI, so this is an opportunity to become part of the foundation of a successful organization as it continues to expand.

We are looking for someone to be intrinsically self-motivated, a strong team player, a resourceful thinker, and hungry to help make GWI the authority on pump station controls in Georgia.

GWI offers a competitive salary and benefits package for this position including medical, dental, vision, long and short-term disability insurances as well as a HSA and a 401k plan.

Company laptop, cell phone, service truck, and all job-related equipment and expense account are included.

This position comes with opportunity for advancement within the Controls Division as your skills, abilities, and knowledge increase.

Responsibilities


* Troubleshoot general electrical control panel issues at pump stations.


* Perform control panel retrofits based on engineered drawings, such as:
+ Replacing old pump station controllers
+ Installing new power monitoring equipment, new pump motor protection equipment, or new telemetry equipment.
+ Replacing starters, circuit breakers, and power wiring with larger equipment and conductors for upsizing pumps.
+ Upgrading direct-on-line starters to soft starts or variable frequency drives.


* Installing small runs of conduit and pulling wire when needed.


* Startup of new control panels.


* Programming/commissioning variable frequency drives and soft starts.


* Program and troubleshoot our lines of pump station controllers and other controls equipment.


* Test motors using meggers.


* Troubleshoot pump issues including pump motor thermals tripping, seal-fail issues, bad motor windings or insulation, bad contactors, failed heaters in overloads, bad SCR's in soft starts, or faulted VFD's.


* Submit field service reports with detailed notes and pictures from every job.


* Meeting with customers to investigate equipment for quoting opportunities or to survey control panels to determine parts needed for upcoming jobs.


* Wh...