CSB Product Owner (Agile Product Owner Advisor) - Cigna Healthcare - Hybrid - CT, MO, MN, TN or TX

Hybrid role - can be located in Bloomfield, CT; St.

Louis, MO; Bloomington, MN; Nashville, TN, Austin, TX or Plano, TX

Summary:

Cigna Supplemental Benefits (CSB) is seeking an experienced Product Owner to maximize the value delivered by an Agile scrum or Kanban development team within the CSB line of business.

The primary responsibilities of the Agile Product Owner will encompass activities associated with the following high-level objectives: Serve as the development team's "voice of the customer"; Manage and prioritize the development team's backlog; and Support the development team on a day-to-day basis in their delivery of committed business value.

Responsibilities:

Voice of the Customer


* Partner with Product Management responsible for the Program Backlog to understand the customer experience and related business strategy, priorities, and business value pertaining to features in the assigned development team's backlog.


* Develop comprehensive understanding as the subject matter expert for assigned Agile Product Team / Scrum Team, keeping up-to-date with changing needs.


* Educate the development team about the "what" and the "why" of the business objectives from the perspective of the impacted stakeholder/s and persona/s.


* Maintain cadenced and ad hoc as-needed communication with product manager/s to ensure alignment between program and team objectives throughout product development lifecycle.


* Drive continual focus on product quality; ensure product meets quality requirements both technically and from a business/customer experience perspective.


* Close gaps in understanding about the customer intent in features and user stories.


* Ensure user stories align at a detailed level with the business objectives and expected results outlined in the feature at a high level.

Product Backlog Management and Prioritization


* Create and lead creation of Features, User Stories and Acceptance Criteria which clearly communicate customer / stakeholder needs to the development team, and will increase velocity and quality of the program.


* Assess business value and prioritize all Stories to focus on those with maximum value that align with strategy as defined by Product Management.


* Accept User Stories once they meet the team's agreed-upon Definition of Done.


* Collaborate with development team to define and elaborate technical learning goals into refined and prioritized backlog items aligned with Iteration Goals.


* Streamline the execution of team priorities while maintaining the conceptual and technical integrity of the features / components for the team.


* Ensure all requests follow the defined process, are prioritized, well communicated, and delivered.


* Sequence sprint planning to align with business value and customer impacts.


* Lead the development team in identifying dependencies and tradeoffs as well as problem solving risks that may appear in the product backlog.

Prov...