Field Service Technician

Your Job

Masen, a Koch owned and operated environmental IoT services startup, is opening a Field Service Technician position.

This role is open to candidates located near Hattiesburg, Mississippi and will require travel up to 50%+ to industrial sites across the U.S.

in an exciting opportunity to join our growing team.

Our Team

Masen, a Koch owned and operated environmental IoT services startup, helps industrial operators implement and manage automated environmental data collection infrastructure so they can focus on higher value-added tasks.

Masen utilizes connected devices (IOT), various communication protocols, support and maintenance services and an intuitive visualization platform to generate insights from the most challenging environmental use cases.

This enables our customers to create competitive advantage and maximize operational efficiency through data driven decisions.

As a new, fast growing, and rapidly evolving company, you will have the unique opportunity to help shape and define Masen from the ground up.

And, unlike most startups, Masen has access to some of the best talent and customer insights being embedded in Koch Industries, one of the most stable and respected privately owned companies in the world.

What You Will Do


* Perform pre-assembly of hardware (e.g.

mounting material, solar panels, batteries devices, etc.) and provide support of installation of environmental IoT equipment (automated data collection) according to project specifications and plans at manufacturing/industrial facilities


* Organize, pack and plan delivery of equipment and tools needed for installation


* Conduct troubleshooting and preventative maintenance of environmental IoT equipment as well as perform device calibrations


* Identify alternative techniques and methods and recommend changes to equipment or procedures to improve the device maintenance process and system longevity


* Use systems knowledge and experience to adapt equipment to specific site applications


* Manage and work with various teams to develop and implement maintenance schedules to be time and cost efficient


* Share technical information and maintenance documentation with other departments


* Support technical issue diagnosis and device health monitoring


* Support environmental IOT monitoring pilots

Who You Are (Basic Qualifications)


* Valid driver's license


* Experience working in an industrial facility


* Must be willing and able to travel (50%+) to industrial sites across the US.

Is flexible and willing to travel on short notice


* Working knowledge of basic mechanical skills and ability to utilize power and hand tools to solve occasionally complex maintenance, installation and hardware mounting challenges


* Electrical, instrumentation and mechanical experience


* Physical requirements



* Prolonged periods sitting at a desk and working on a computer


* Prolonged periods of assembly equipment for ins...