Director II, Retail Operations (Region #2)

Applications due by April 26, 2024

Pay: $100,000 - $110,000 

This Full Time job is eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings.  In addition, this position is eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.

Work Schedule: Monday - Friday; evenings/weekends

Location: Region 2 Includes the following store locations: Archer, Arvada, Central Park, Deja Blue, Golden, Havana, Lakeside, Tower, Wadsworth, Grand Junction, Leetsdale.

Must live in geographical area or be willing to commute.

Position Description

JOB SUMMARY:

To support the Senior (Sr.) Director(s) of Retail Operations with regard to all aspects of decentralized retail center operations through the implementation of best practices, a customer-centric focus, and Kaizen/process improvement efficiencies to realize maximum revenue in support of the mission of the organization.  Acts in the Sr.

Director’s stead in the administration of the Retail Operations Department.

Must live in geographical area or be willing to commute.

ESSENTIAL FUNCTIONS:

General

• Works closely with the Sr.

Director(s), Retail Operations and other Operations and Sales Directors to execute, analyze, and update the 10-Year Retail Plan.

• Provides leadership, training, and support to Store Managers in all areas of retail sales management including, but not limited to, customer service, personnel supervision, departmental layout product merchandising, display, sales promotion, store cleanliness, merchandise shrinkage and store security.  Ensures continuity of operations at all levels.

• Actively supports and participates in process improvement activities that will enhance the efficiency and safety of Goodwill employees.

• Accomplishes assigned goals and objectives within the Department.

• Oversees the donated goods acquisition and collection process for the decentralized operation; ensures donated articles are protected, properly sorted, loaded, unloaded, and transported in accordance with company policies; ensures continuity and a high level of customer focus at all locations; recommends techniques and personnel changes to improve efficiency, productivity, and professionalism.

• May participate in the purchased goods program to include product selection, inventory management, and merchandising processes.

• Assists in the interior design of new stores and develops and executes store openings with regard to set up, fixturing, and personnel requirements.

• Evaluates Store Managers.

• Directs Retail Store Managers to accomplish specific duties when necessary.

• Ensures that all store personnel are informed of and adhere to company policies.

  

• Authors and/or enforces Retail policies and procedures (SOPs) and other operational guides...