Restaurant General Manager - InterContinental San Antonio (Hotel Opening)

A little bit about your day:

Reporting to the Director of Food & Beverage, every day is different, but your essential functions will include the following:


* Supervise and lead the restaurant colleagues, including hiring, training, and scheduling and performance management.


* Set performance goals for the team and ensure they are met.


* Foster a positive work environment and encourage teamwork.


* Oversee daily restaurant operations, ensuring compliance with health and safety regulations, and restaurant policies.


* Monitor food quality, presentation, and portion control to maintain high standards.


* Manage inventory levels, order supplies and coordinate with vendors.


* Monitor and spot check training programs.


* Monitor and review testing in the restaurant.


* Ensure excellent customer service is consistently provided to guests.


* Address and resolve customer complaints or issues promptly and professionally.


* Ensure that all training programs, manuals, tests or other materials are approved and in compliance. 


* Understanding all systems and programs and incorporate into restaurant operations.


* Performs all aspects of position with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.


* Assists all restaurant management teams with all aspects of financial reporting.


* Offer positive solutions to problems or issues and provide input to the decision-making team.


* Ensures that all operational systems are in place for the restaurant.


* Assists in reviewing and ensuring that training curriculums are in place and functioning at the restaurant.


* Supports and assists colleagues during service.


* Ensures that all service points are consistently met.


* Fosters team building and diversity at all restaurants.


* Ensure adherence Property Policies and Procedures


* Assists with all aspects of the operation. 


* Manages and participates in all daily restaurant colleague meetings.


* Other duties may be assigned.

What we need from you:


* Minimum two years of restaurant management experience in a senior role


* Proven experience in managing a group of service staff in upscale dining environment.


* Excellent analytical and financial acumen, capable of interpreting and presenting financial data.


* Exceptional interpersonal and communication skills to liaise with staff, guests, and hotel management.


* Flexibility to work evenings, weekends, and holidays as needed in a hotel environment.

At IHG, we’ve made a promise.

As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good.

Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world.

Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotel...