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FRONT END/RECEIVING LEAD CLERK

Receive and verify grocery vendor deliveries efficiently/accurately.

Perform other functions in Produce, Point-of-Sale and Receiving that contribute to the store's financial best interests.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum


* Effective interpersonal, communication and customer service skills


* Ability to work in a fast paced environment; team player


* Sound judgement/decision making skills


* Ability to read/interpret documents; basic math skills

Desired


* High school education/GED



* Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.


* Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.


* Greet customers in a genuine/friendly manner throughout the store; assist/escort them to products, perform price checks, load/unload heavy items and help them to retrieve out of reach items.


* Effectively communicate with customers and respond to questions and requests in a timely manner.


* Operate equipment (e.g., pallet jack, box cutter, forklift, mop, broom) according to company guidelines.


* Assume responsibility for receiving area security and operating hours; control vendor traffic through Receiving.


* Monitor and report abnormal vendor actions and unauthorized customers/sales representatives in Receiving.


* Receive merchandise and verify deliveries for quality, count and condition against invoices.


* Log irregularities/discrepancies/shortages/damaged shipments and process credits; document vendor resolutions, post invoices and properly store documents.


* Communicate problems that may affect the integrity of the store or vendor.


* Deliver product to applicable storage/work load areas; properly handle all products to reduce waste and manage damaged/spoiled product per policy; rotate perishable merchandise; remove out-of-code merchandise from active storage areas for appropriate credit/return-to-vendor or for disposal.


* Maintain general housekeeping/sanitation standards; keep all areas clean/clear and swept/mopped.


* Assist in responding to emergencies/potential safety hazards.


* Check and maintain equipment for proper performance; advise the store director of problems.


* Be knowledgeable of the nature/duties of every department position.


* Assist in responding to emergencies/potential safety hazards.


* Notify store director of situations adversely affecting operating performance or requiring disciplinary action.


* Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; adhere to all local, state and federal laws and...




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