Senior Cash Collector with German

Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology.

The vision of Johnson & Johnson Global Services is "to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson."

There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.

SENIOR CASH COLLECTOR WITH GERMAN

Location: Prague

Contract: full time, permanent contract

The responsibilities & the impact YOU will have:


* Cash Collection for assigned region and customers according to the defined procedures and finance principles and legislation


* Management of Aging buckets


* Selected Accounts Receivables tasks


* Selected Credit Management tasks


* Respond to specific questions from local organizations, customer service, audit, finance reconciliation and invoice processing groups and clarify situations when necessary


* Making outbound calls and responding to inbound calls promptly according to processes


* Researching and resolving disputes and deductions that would otherwise delay or prevent payment of accounts receivable


* Placing accounts on credit hold, and releasing orders from credit hold within scope of authority


* Evaluating credit risk, making recommendations on and setting credit limits according to the defined procedures


* Work with credit reports and monitoring from credit agencies


* Meet dashboard metrics related to Cash Collection


* Perform all I2C procedures as required, in a timely manner


* Perform monthly analysis of DD customers

We would love to hear from YOU, if you have:


* Strong communication skills on the phone combined with customer and service orientation


* Experience in a similar job in finance / accounting / customer service environment


* Ability to solve difficult situations using own judgment and sense of initiative


* Eye for detail


* Strong analytical skills


* Proficient in German (written and oral) & good level of English (written and oral)


* Team player

This is what awaits YOU at J&J:


* An opportunity to be part of a global market leader.


* A dynamic and inspiring working environment.


* Many opportunities to work on challenging projects and assignments.


* An opportunity to participate in employee engagement activities on a voluntary basis based on individual preference


* Possibilities for further personal as well as professional development.


* Many employees benefits:
+ 5 weeks of vacation, home office, fle...