Connection Analyst III

Are you ready to unlock your true potential?  Join a growing and global company where you can be part of a team that fuels supply chain solutions.

Discover how you can make a big impact.

TrueCommerce is seeking an experienced Connection Analyst.

The Connection Analyst III will use analytical, technical, creative, and interpersonal skills to support TrueCommerce’s implementation lifecycle. 

This role is a hybrid (if near Columbus, OH or Pittsburgh, PA) otherwise, will be a remote opportunity in the US. 

As a Connection Analyst III you will:


* Establish Trading Partners
+ Ensure the Trading Partner has a single EDI point of contact for all inquiries
+ Establish and test connectivity between the Trading Partners and Customers
+ Gather, maintain, and publish mapping specifications for departmental consumption
+ Ensure mapping is being completed in accordance with the departmental Service Level Agreements (SLAs)


* Relationship Management
+ Establish and maintain accurate Trading Partner test instructions
+ Align TrueCommerce with the Trading Partners as a preferred EDI provider for their vendors


* Technology Management
+ Establish oneself as a subject matter expert status by mastering all variations of connectivity (FTP, AS2, VAN)
+ Troubleshoot and resolve all production communication errors in accordance with departmental SLAs
+ Contribute to standard operating procedures (SOPs)
+ Recognize extraneous connectivity hops and coordinate to simplify and reduce cost

Connection Analyst III Skills for Success:


* Problem Solving/Analysis 


* Results Focused


* Initiative/Innovation 


* Customer Service Skills 


* Experience in working with high volume customers and/or tasks with proven ability to keep organized and multi-task.

Education and Experience:


* Associate's degree in Business REQUIRED with 4+ years experience in a related role


* Bachelor's degree in Business Preferred with 2+ years experience in a related role


* 4+ years with X-12 and XML


* 4+ years with FTP and AS2


* 4+ years client services, business to business, computer support/service, experience is preferred.

Who is TrueCommerce?

TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management.

We’ve empowered some of the biggest brands in the world to improve their supply chain performance.  Please visit our website for additional information.

See job description