Care Coordinator (HUMS)

The primary role of the Care Coordinator is to provide comprehensive strengths-based, trauma informed, case management services to homeless and recently housed adults.  

The Care Coordinator uses harm reduction techniques to engage with individuals who are adults and have a history of experiencing homelessness and mental health illness and/or a co-occurring substance use disorder or other medical impairments. 

The Care Coordinator works collaboratively Coordinated Entry, and other community-based programs to retain housing, engage in services, and stabilize chronically homeless individuals. 

If hired for this position, applicant will be required to provide proof of full vaccination for COVID-19 prior to the start date.

Hourly rate range: $30 to $34.62, hourly

ESSENTIAL FUNCTIONS


* Support and build trust with participants in transitioning from the streets to permanent housing placement.


* Responsible for the comprehensive assessments that are inclusive of medical needs, psychosocial assessment, safety assessment, substance use disorder assessment, housing needs, and all other relevant areas of concern.


* Develops an individualized service plan in coordination with Contra Costa continuum of care as well as leverages relevant community resources as needed.


* Provide short-term, clinical case management services with the goal of linking individuals served to a healthy home and stable housing.


* Administer intake questionnaires, assessments and other forms of tracking documentation as needed; track data for reporting, maintain case notes, and appropriate records and files.


* Utilize motivational interviewing techniques to explore participants’ motivation towards behavioral change.


* Provide direct crisis counseling and problem identification.

Accompany participants to appointments and other services.


* Support participants as they navigate the criminal justice and court systems.

Advocate for participants by interacting with judges, court mental health staff, public defenders, etc.


* Identify if individuals are connected to relevant services; if not, collaborate with community partners such as: clinics, public health, public assistance, psychiatry, mental health, etc.

to ensure individuals are connected to eligible services.


* Assist individuals with completing applications for services, transporting them to services, and other appointments as needed.


* Provide a “warm hand-off” when individuals are connected to long-term services and providers.


* Maintain and interact in a culturally sensitive, respectful, and professional demeanor.


* Attend and participate in weekly case conferences as part of the county-wide CORE outreach program.


* Attend community meetings with other service providers to share program information and coordinate services.


* Comply with all policies and procedures guiding the work of this position and the department overall. 


* Attend...