Health Services Assistant

ABOUT THE POSITION

The County of Riverside - Riverside University Health System (RUHS) - Public Health Department(s) seeks Health Services Assistants to join the team.

This job opening will serve to fill a Health Services Assistant vacancy in Riverside and Blythe locations.

Under direct supervision, the Health Services Assistant assists professional staff within the Department of Public Health (DOPH) or other medical staff by providing a variety of client services, which includes basic administrative, clerical, and technical support services for clients/patients and the public; acts as a liaison between the Department of Public Health and the community; and performs other related duties as required.

The ideal candidate for Riverside location will be comfortable performing duties such as data entry, filing, record retention, letter typing and mailing duties are also needed.

Requesting of medical records and/or contacting physician's offices for medical information.

The ideal candidate for Blythe location will be comfortable performing duties such as e nroll woman, infants and children onto the WIC program using computer based software, determine program eligibility, nutrition and health goal setting, breastfeeding promotion, community referrals and food benefit issuance .

EXAMPLES OF ESSENTIAL DUTIES
• Establish effective lines of communication between the Department of Public Health and the community; provide basic information about health services, policies, and procedures to clients/patients and the public; provide outreach information/education of health programs to a targeted population and/or community.

• Assist professional staff in the Department of Public Health to teach and encourage development of good health habits and preventive care; teach health education classes to clients.

• Provide health counseling to low-risk clients; screen for eligibility for participation in health programs; provide second language interpretation support, as needed; determine client/patient progress and determine whether recommendations regarding health are being followed.

• Provide feedback, both verbally and in writing, to licensed professional staff regarding client needs and community responses to DOPH services and Programs; obtain and evaluate specific information regarding health problems in order to provide guidance and instruction; conduct formal and informal information sessions covering good health practices and available health services.

• Make referrals to health/social services resources and licensed professional staff; interview clients/patients to gather basic health related information, such as health status, living conditions, diet, residency, mobility, parenting skills, health care needs, etc.

• Make home visits as appropriate; assist in developing health questionnaires, conducting surveys and recording appropriate case related information; assist in developing health information flyers and pamphlets.

• Assist pr...