Medical Office Assistant - Veterans Evaluation Services

Description & Requirements

Maximus is currently hiring for Medical Office Assistants to join our Veterans Evaluation Services (VES) Team in Bowie, MD.

The Medical Office Assistant is responsible for assisting providers and veterans on exam days in any manner needed, general problem solving in a solutions- oriented manner for both providers and veterans, and updating case statuses as available.

The ideal candidate possesses the desire to assist our wounded veterans with a caring, positive, and patriotic attitude.

Essential Duties and Responsibilities:

- Perform all job functions in compliance with HIPAA policies.

- Adhere to local and externally relevant health and safety laws and policies.

- Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation.

- Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience.

- Document all actions taken and other pertinent information as it relates to veteran and provider interaction.

- Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of clinic throughout the day.

- Other duties as assigned.

- Arrive 30 minutes prior to scheduled exam

- Display snacks/water/flags/veteran material in the provider's waiting area and post VES signs in the door

- Greet each veteran immediately, obtain medical history, any diagnostic results or medical records and provide sign in sheet

- Provide information to the providers (worksheets/HX forms/day/face sheets), and assist with vitals (weight, height, blood pressure)

- Document and update OMS comments for everything you do pertaining to veterans and providers

- Keep all veteran's information private and confidential

- Assist the veteran in any way needed

- Always be courteous and respectful

- Adhere to local and externally relevant health and safety laws and policies

- Maintain cleanliness of the clinic/per-diem and exam rooms

- Frequently utilizes computer, telephone, e-mail and e-fax

- Communicate and assist other departments in a collaborative effort to expedite cases

- Work effectively within a team dynamic

- Adapt to new instructions, requests or procedures as provided

- Maintain a high sense of urgency at all times

- Must be willing to work onsite in our Bowie, MD.

location

- Must have reliable transportation to drive to other locations in the Easternregion

- Valid driver's license required

- One to two years training and/or certification in the medical field preferred

- CPR certified preferred

- Intermediate knowledge of pertinent medical terminology

- Advanced verbal and interpersonal skills

- Advanced written communication skills, to include excellent grammar

- Advanced reading and comprehension abilities

- Advanced analytical skills and detail-oriented

- Advanced multi-tasking skil...