Technical Training Specialist II

Southwest Power Pool (SPP) is about more than power.

We’re about the power of relationships.

Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory.

We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:


* Competitive pay with bonus opportunities


* Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance


* Relocation assistance


* Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come into the office when collaborative in person work is needed.


* Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP

As our Technical Training Specialist II, you will:

You will design learning experiences to meet the immediate and long-term needs of the organization including but not limited to training, on-the-job training programs, and certification programs.

The position will collaborate with internal subject matter experts and external vendors to identify skills gaps and develop/deliver technical training courses and support knowledge sharing programs.

They will manage special projects as assigned, provide training assistance in areas of expertise to other employees, as needed.

and take care of administrative tasks to keep the program effective.

Essential Functions


* Act as the primary liaison between management, SME personnel, and trainers to facilitate progress toward the goal of their technical training program.


* Work with leadership and subject matter experts and use business data to identify and target areas for training and development.


* Facilitate the involvement of technical SMEs and staff in conducting competency assessments, the development and delivery of training and knowledge programs to close performance gaps.


* Perform needs analysis, identify learning skills gaps, and develop and deliver technical training solutions.


* Determine most effective training delivery methodology and performance support tools to minimize gaps and Improve job performance while meeting business needs and yielding the most performance improvement for least time and cost invested.


* Secure all needed support for a technical skills program, including materials, facilities, and subject matter experts.


* Work with vendors to facilitate knowledge transfer from consultants to employees.


* Provide training and competency...