Representative, Customer Service

1.

SPECIFIC DUTIES AND RESPONSIBILITIES



* Responsible for all customer service functions with customer recognition and interface the most critical element.


* Engaging with customers through smiles and greetings, offering product information and providing selling suggestions.


* Assist customers with large purchases, include helping customers out to their vehicles.


* Must have excellent customer service skills to appropriately handle all customer complaints.


* As a cashier must be able lift up to and maneuver 50 lbs, Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies.


* Maintaining a positive and friendly attitude towards customers and fellow team members.


* Accurate computerized checkout.

Must be able to accurately operate a computerized checkout system


* An outstanding work ethic and a desire to constantly improve one’s work performance.


* Take inventory or examine merchandise to identify items to be reordered or replenished


* Requesting and identifying material from the warehouse to stock shelves.


* Help maintain merchandise displays, including end-caps, floor displays and aisle displays.


* Have a general knowledge of product placement within the store


* Store cleanliness both inside and outside, including keeping a clean and organized checkout stand (s) and work areas.


* Maintain high standards of safety within department and store, also reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


* Must be able to communicate effectively with all levels of management.


* Must be flexible, some weekends required.


* Other duties as assigned

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)

See job description