Parts Supervisor

Holt of California is proud to be part of the elite group of Caterpillar dealers worldwide.

We sell and service a wide-variety of equipment Including Large and Small Construction Tractors, Forklifts, and Prime/Stand-by-Power Generation.

THIS POSITION IS LOCATED IN STOCKTON.

Position Summary

To provide support and guidance to the Earthmoving parts department for the parts counter and warehouse operation, by support store’s inventory and working with parts coordinator and parts manager.


* Provide support and supervision for store’s inventory including parts orders, and warehouse.


* Assist customer and help to resolve customer complaints.


* Assist parts counter representatives working on parts orders and sales.


* Work with parts coordinators on inventory cycle counts, monitoring inventory levels and turns.


* Assist service manager on parts availability and stocking levels.


* Work with vendors on orders, backorders, parts returns and special orders.


* Responsible for ensuring accurate parts information in computer and/or in parts books.


* Research difficult parts information for customer using published materials or through other vendors.


* Help shipping and receiving counter when needed.


* Maintain cleanliness of parts area


* Support safety initiatives.


* Other duties as assigned.

EDUCATION AND/OR EXPERIENCE 

High school diploma or General Education Degree (GED); and five to ten years related experience and/or training; or equivalent combination of education and experience.

SUPERVISORY RESPONSIBILITY

Assist in the supervision of the parts department.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Assist with interviewing, hiring, and training employees; planning, assigning, and directing work; conducting performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems.

 SKILLS & ABILITIES


* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.


* Ability to speak effectively on the telephone, to customers and fellow employees.


* Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s.

Ability to perform these operations using weight measurements, volume and distance.


* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.


* Strong leadership skills


* Knowledge of earthmoving equipment parts


* Inventory management experience

CERTIFICATES, LICENSES, REGISTRATIONS

Must have a valid Class C driver license and have a Forklift Operator Safety Certificate.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this j...