Operations Manager

The Operations Manager - ORDC is responsible for managing the business operations of the Distribution Center (DC) that includes receiving/replenishment and Human Resources (HR) operational activities.

This position is accountable for managing facilities, payroll, expenses and inventory shrinkage.

This position is also responsible for the functionality within the 4-walls of the distribution center including the testing, cleaning, repair, disposal of merchandise and driving piece per hour productivity through direct and indirect management.

The Operations Manager - ORDC acts as a role model within the unit for abiding by and holding others accountable for the Code of Business Conduct and overall business practices and leads by example with the highest level of integrity.


* Leads the  Distribution Center (DC) team to ensure achievement of business goals in expenses, payroll, inventory shrinkage and Associate morale


* Selects, coaches, and develops strong Supervisor/Lead Associates; develops a diverse, high performance team; sets and manages high standards, which includes taking decisive action with underperformers; and focuses on positioning high performers for growth opportunities within the company


* Audits receipt of merchandise into the DC’s inventory


* Takes ownership for full implementation of Corporate programs and initiatives on expense management, piece per hour productivity, and Associate morale


* Monitors and manages adherence to operational and receiving processes (i.e., Shipping, Receiving, Photo Booth, Repair, and Testing) and ensures performance standards are met


* Manages Human Resources (HR) transactional processes in staffing and training; assists in action plans to improve performance


* Ensures consistency of operational processes within the DC


* Assists General Manager to plan and manage DC expenses


* Ensures that the DC adheres to safety policies and procedures


* Manages the DC warehouse space and offsite storage (if applicable)


* Maintains facilities and housekeeping


* Understands and communicates to DC Associates the activities and unique local issues


* Ensures that the DC operates in full compliance with applicable laws, OSHA regulations and Company ethics policies


* Monitors testing and repair of product to ensure documented process is in compliance.


* Partners with Product Services and other vendors on DC merchandise


* Manages the receipts and shipments of merchandise to selling units


* Performs other duties as assigned

American Freight is an equal opportunity employer.

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic informat...