Route Sales Rep 5/8 Commission - Excellent commission potential and great benefits

Classification: Exempt for Base plus Commission routes, Non-Exempt for hourly routes.

Revised: 05/14/2014 Job Summary: The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities.

Performs other duties as required.

Reports to the District Manager.

Essential Functions: - Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.

- Actively participate in promotions and contests, training and audits.

- Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service.

Performance goals must be met on a regular basis.

- Ensure customer loyalty, retention and provide outstanding customer service.

Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.

- Safely operate a delivery vehicle on each trip, following all applicable laws and company policy.

Maintain vehicle cleanliness and perform regular vehicle inspections.

- Handle and process customer payments.

Keep route paperwork current.

- Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts.

Service items such as facility maintenance products.

- Monitor and report competitive activity.

Keep service agreements current and renewed.

- Return from route and off load soiled textiles in the receiving area of facility.

- Accurately prepare route paperwork and follow check-in procedures.

- Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions: - May work with and support other service personnel as required by supervision.

Requirements Qualifications: - Have and maintain a valid drivers license, CDL when applicable.

- Have and maintain a driving record free of chargeable accidents, speeding or safety violations.

- Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving.

- Demonstrate excellent skills in customer service and route sales.

- Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player.

- Recognize colors, sizes and types of product and count, add and subtract accurately.

Education: - High School graduation or similar experience.

Travel Requirements: - Daily, by delivery vehicle within a route.

Typical Environmental Conditions: - Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.

- Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity: - Physical Demands - sitting, grasping, driving, stooping, climbing stairs, moving...