Quality Manager

At Milk Specialties Global, our focus is to create high-quality ingredients designed to optimize health and nutrition.

We are passionate and dedicated people.

Each day, we collectively explore new, innovative ways to enhance product performance and value through our broad human and animal nutrition portfolios.

The human nutrition division focuses on industry leading whey and milk protein isolates, concentrates, and hydrolysates.

The animal nutrition division is a leading supplier of functional fats, proteins and carbohydrates.

Both divisions are backed by the speed, execution and passion it takes to exceed the expectation of our customers.

We offer a comprehensive benefits package which includes medical, dental, vision and life insurance as well as a healthy 401(k) company match program.

Milk Specialties Global has an exciting opportunity available for a Quality Manager in Adell, WI.

The Quality Manager has the responsibility for overall product safety, quality and regulatory compliance for the manufacturing plant.

This includes the development and implementation of a preventative quality  system, specification compliance, operator training and development, quality testing of ingredients and/or finished products, labeling, complaint handling, and communication with sales and plant personnel regarding quality program trends, issues and  opportunities according to established policy and procedures. 

Our Quality Manager Will:


* Help drive culture change by leading as example with positive attitude and innovative thinking to contribute to the business strategy.


* Implement and monitor the company’s Quality Assurance Program at the facility according to established policies and procedures and assuring the accuracy of data.


* Establish quality assurance specifications for finished products, in process testing and ingredients and ensure that these specifications are met and adhered to by production personnel.


* Establish quality specifications for incoming raw materials with Purchasing, monitoring these raw materials to ensure that specifications are met.


* Recruit, direct, coach, lead and supervise all QA personnel constantly raising the standard of performance.

Establish education and development programs for employees including SOP’s, quality specifications, safety and job expectations.


* Prepare and manage laboratory budget.

Identify opportunities to reduce costs and improve margins.


* Research and provide analytical results on customer complaints in a timely manner.

Interact with customers as needed on complaint investigation and resolution.

Professionally represent MSG on quality matters with vendors and customers.


* Assist operations with establishing procedures and supervising all product and process development and test runs, reporting all results.


* Manage inventory of off-spec materials, including the scheduling and reworking of products as needed.


* Conduct internal, vendor and ...