Benefits Specialist

CooperVision, a division of CooperCompanies (NASDAQ: COO), is one of the world’s leading manufacturers of soft contact lenses.

The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics.

CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available.

Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers.

For more information, visit www.coopervision.com

Job Summary:

The Benefits Specialist will be responsible for the day-to-day service and administration of the employee benefits for all US and Canada operations for CooperCompanies.

The role will serve as the main benefits’ contact point for employee and HR Business Partner inquiries.

This position will report into the Benefits Manager.

Essential Functions & Accountabilities:


* Delivers professional, accurate, and customer-focused benefit expertise to over 4,000+ U.S.

and Canadian employees.


* Manages the benefits email accounts, responding to employee inquiries regarding benefits, claim issues and plan changes.


* Manages plan enrollment and eligibility while working alongside vendor partners to include requests related to QLEs, Medicare, Child Support and Proof of Coverage. 


* Responsible in developing, maintaining, and streamlining processes and SOPs. 


* Responsible for New Hire Onboarding communications with HRBP’s, new hires and vendor partners.


* Assist with all aspects of the US annual Open Enrollment process – including preparing and distribution of communication materials, scheduling of webinars/meetings, updating the benefits portal, coordination with internal HR Business Partners and assisting with employee questions. 


* Build and maintain solid partnerships with payroll and finance to manage the administration of programs under your responsibility. 


* Collaborate with other Benefits team members to conduct benefit premium, employee status and enrollment audits, ensuring employee data integrity and makes corrections as necessary. 


* Responsible for maintaining benefit documents and other regulatory notices on the intranet, benefits portal and U.S.

and Canadian Benefits Microsites.


* Responsible for the communication of the ACA process from other Benefit team members findings, including monthly review of calculations, system flags and other data.


* Responsible for tracking enrollment numbers and costs per plan.


* Create and distribute standardized reports (i.e., census) and produce ad-hoc reports, as needed.


* Assist with the distribution of important annual notices and employee communications (i.e., mailings and postings).


* Serv...