-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Providence, US-RI
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:20
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:19
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Newport, US-RI
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:19
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:18
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:18
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:17
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Tulsa, US-OK
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:16
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Oklahoma City, US-OK
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:16
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Eugene, US-OR
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:15
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:14
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:14
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:13
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:12
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Fargo, US-ND
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:12
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Wilmington, US-NC
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:11
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:10
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Minot, US-ND
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:10
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Buffalo, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:09
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Albuquerque, US-NM
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:08
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Las Cruces, US-NM
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:08
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:07
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:07
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Rochester, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:06
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Lebanon, US-NH
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:05
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Manchester, US-NH
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:05
