-
Essential Duties and Responsibilities:
- Improve upon existing product processes and systems using significant conceptualizing, reasoning and interpretation.
- Analyze market trends, customer feedback, and competitive landscape to inform product decisions.
- Work with cross-functional teams through the full product lifecycle, from discovery to delivery, supporting bids and continuous improvement.
- Collaborate with stakeholders, contractors, and technical teams to ensure alignment and transparency.
- Develop business cases and prioritize initiatives based on ROI, customer impact, and strategic alignment.
- Provide guidance, coaching and training to junior level employees within technical area of expertise.
Job-Specific Essential Duties and Responsibilities:
- Define, communicate, and drive the long-term product vision, strategy, and roadmap for products, platforms, and solution portfolio.
- Develop forward-looking product strategies that evolve existing products into scalable, reusable solutions capable of supporting multiple customer segments, programs, and business opportunities.
- Partner with business and operational leaders to understand strategic objectives, customer needs, market dynamics, and emerging industry trends.
- Identify gaps between current product capabilities and future business needs and develop strategies to close those gaps.
- Analyze market trends, customer insights, competitive landscapes, regulatory requirements, and technology advancements to inform product strategy and roadmap decisions.
- Establish clear product outcomes, success metrics, KPIs, and strategic priorities that align with organizational objectives.
- Identify opportunities for innovation, transformation, and modernization that create competitive advantage and business value.
Minimum Requirements
- Bachelor's degree and 10-12 years of relevant experience or equivalent combination of education and experience required.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field.
- 10+ years of progressively responsible experience in Product Management, Program Management, Technology Leadership, or a related discipline.
- Product strategy, visioning, and roadmap development.
- Product portfolio management and investment planning.
- Business-to-technology alignment and solution development.
- Business case development and financial analysis.
- Product lifecycle management.
- Market analysis and competitive intelligence.
- Executive communication and influence.
- Cross-functional leadership and stakeholder engagement.
- Organizational change management and transformation.
- Risk assessment and strategic decision-making.
- Data-driven prioritization and performance measurement.
- Process improvement and operational excellence.
- Emerging technology evaluation and innovation leadership.
- Strong analytical, conceptual, and problem-solving skills.
- D...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-16 11:09:11
-
Essential Duties and Responsibilities:
- Improve upon existing product processes and systems using significant conceptualizing, reasoning and interpretation.
- Analyze market trends, customer feedback, and competitive landscape to inform product decisions.
- Work with cross-functional teams through the full product lifecycle, from discovery to delivery, supporting bids and continuous improvement.
- Collaborate with stakeholders, contractors, and technical teams to ensure alignment and transparency.
- Develop business cases and prioritize initiatives based on ROI, customer impact, and strategic alignment.
- Provide guidance, coaching and training to junior level employees within technical area of expertise.
Job-Specific Essential Duties and Responsibilities:
- Define, communicate, and drive the long-term product vision, strategy, and roadmap for products, platforms, and solution portfolio.
- Develop forward-looking product strategies that evolve existing products into scalable, reusable solutions capable of supporting multiple customer segments, programs, and business opportunities.
- Partner with business and operational leaders to understand strategic objectives, customer needs, market dynamics, and emerging industry trends.
- Identify gaps between current product capabilities and future business needs and develop strategies to close those gaps.
- Analyze market trends, customer insights, competitive landscapes, regulatory requirements, and technology advancements to inform product strategy and roadmap decisions.
- Establish clear product outcomes, success metrics, KPIs, and strategic priorities that align with organizational objectives.
- Identify opportunities for innovation, transformation, and modernization that create competitive advantage and business value.
Minimum Requirements
- Bachelor's degree and 10-12 years of relevant experience or equivalent combination of education and experience required.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field.
- 10+ years of progressively responsible experience in Product Management, Program Management, Technology Leadership, or a related discipline.
- Product strategy, visioning, and roadmap development.
- Product portfolio management and investment planning.
- Business-to-technology alignment and solution development.
- Business case development and financial analysis.
- Product lifecycle management.
- Market analysis and competitive intelligence.
- Executive communication and influence.
- Cross-functional leadership and stakeholder engagement.
- Organizational change management and transformation.
- Risk assessment and strategic decision-making.
- Data-driven prioritization and performance measurement.
- Process improvement and operational excellence.
- Emerging technology evaluation and innovation leadership.
- Strong analytical, conceptual, and problem-solving skills.
- D...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-16 11:09:07
-
Essential Duties and Responsibilities:
- Improve upon existing product processes and systems using significant conceptualizing, reasoning and interpretation.
- Analyze market trends, customer feedback, and competitive landscape to inform product decisions.
- Work with cross-functional teams through the full product lifecycle, from discovery to delivery, supporting bids and continuous improvement.
- Collaborate with stakeholders, contractors, and technical teams to ensure alignment and transparency.
- Develop business cases and prioritize initiatives based on ROI, customer impact, and strategic alignment.
- Provide guidance, coaching and training to junior level employees within technical area of expertise.
Job-Specific Essential Duties and Responsibilities:
- Define, communicate, and drive the long-term product vision, strategy, and roadmap for products, platforms, and solution portfolio.
- Develop forward-looking product strategies that evolve existing products into scalable, reusable solutions capable of supporting multiple customer segments, programs, and business opportunities.
- Partner with business and operational leaders to understand strategic objectives, customer needs, market dynamics, and emerging industry trends.
- Identify gaps between current product capabilities and future business needs and develop strategies to close those gaps.
- Analyze market trends, customer insights, competitive landscapes, regulatory requirements, and technology advancements to inform product strategy and roadmap decisions.
- Establish clear product outcomes, success metrics, KPIs, and strategic priorities that align with organizational objectives.
- Identify opportunities for innovation, transformation, and modernization that create competitive advantage and business value.
Minimum Requirements
- Bachelor's degree and 10-12 years of relevant experience or equivalent combination of education and experience required.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field.
- 10+ years of progressively responsible experience in Product Management, Program Management, Technology Leadership, or a related discipline.
- Product strategy, visioning, and roadmap development.
- Product portfolio management and investment planning.
- Business-to-technology alignment and solution development.
- Business case development and financial analysis.
- Product lifecycle management.
- Market analysis and competitive intelligence.
- Executive communication and influence.
- Cross-functional leadership and stakeholder engagement.
- Organizational change management and transformation.
- Risk assessment and strategic decision-making.
- Data-driven prioritization and performance measurement.
- Process improvement and operational excellence.
- Emerging technology evaluation and innovation leadership.
- Strong analytical, conceptual, and problem-solving skills.
- D...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-16 11:09:07
-
Essential Duties and Responsibilities:
- Improve upon existing product processes and systems using significant conceptualizing, reasoning and interpretation.
- Analyze market trends, customer feedback, and competitive landscape to inform product decisions.
- Work with cross-functional teams through the full product lifecycle, from discovery to delivery, supporting bids and continuous improvement.
- Collaborate with stakeholders, contractors, and technical teams to ensure alignment and transparency.
- Develop business cases and prioritize initiatives based on ROI, customer impact, and strategic alignment.
- Provide guidance, coaching and training to junior level employees within technical area of expertise.
Job-Specific Essential Duties and Responsibilities:
- Define, communicate, and drive the long-term product vision, strategy, and roadmap for products, platforms, and solution portfolio.
- Develop forward-looking product strategies that evolve existing products into scalable, reusable solutions capable of supporting multiple customer segments, programs, and business opportunities.
- Partner with business and operational leaders to understand strategic objectives, customer needs, market dynamics, and emerging industry trends.
- Identify gaps between current product capabilities and future business needs and develop strategies to close those gaps.
- Analyze market trends, customer insights, competitive landscapes, regulatory requirements, and technology advancements to inform product strategy and roadmap decisions.
- Establish clear product outcomes, success metrics, KPIs, and strategic priorities that align with organizational objectives.
- Identify opportunities for innovation, transformation, and modernization that create competitive advantage and business value.
Minimum Requirements
- Bachelor's degree and 10-12 years of relevant experience or equivalent combination of education and experience required.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field.
- 10+ years of progressively responsible experience in Product Management, Program Management, Technology Leadership, or a related discipline.
- Product strategy, visioning, and roadmap development.
- Product portfolio management and investment planning.
- Business-to-technology alignment and solution development.
- Business case development and financial analysis.
- Product lifecycle management.
- Market analysis and competitive intelligence.
- Executive communication and influence.
- Cross-functional leadership and stakeholder engagement.
- Organizational change management and transformation.
- Risk assessment and strategic decision-making.
- Data-driven prioritization and performance measurement.
- Process improvement and operational excellence.
- Emerging technology evaluation and innovation leadership.
- Strong analytical, conceptual, and problem-solving skills.
- D...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-09-16 11:09:06
-
Essential Duties and Responsibilities:
- Improve upon existing product processes and systems using significant conceptualizing, reasoning and interpretation.
- Analyze market trends, customer feedback, and competitive landscape to inform product decisions.
- Work with cross-functional teams through the full product lifecycle, from discovery to delivery, supporting bids and continuous improvement.
- Collaborate with stakeholders, contractors, and technical teams to ensure alignment and transparency.
- Develop business cases and prioritize initiatives based on ROI, customer impact, and strategic alignment.
- Provide guidance, coaching and training to junior level employees within technical area of expertise.
Job-Specific Essential Duties and Responsibilities:
- Define, communicate, and drive the long-term product vision, strategy, and roadmap for products, platforms, and solution portfolio.
- Develop forward-looking product strategies that evolve existing products into scalable, reusable solutions capable of supporting multiple customer segments, programs, and business opportunities.
- Partner with business and operational leaders to understand strategic objectives, customer needs, market dynamics, and emerging industry trends.
- Identify gaps between current product capabilities and future business needs and develop strategies to close those gaps.
- Analyze market trends, customer insights, competitive landscapes, regulatory requirements, and technology advancements to inform product strategy and roadmap decisions.
- Establish clear product outcomes, success metrics, KPIs, and strategic priorities that align with organizational objectives.
- Identify opportunities for innovation, transformation, and modernization that create competitive advantage and business value.
Minimum Requirements
- Bachelor's degree and 10-12 years of relevant experience or equivalent combination of education and experience required.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field.
- 10+ years of progressively responsible experience in Product Management, Program Management, Technology Leadership, or a related discipline.
- Product strategy, visioning, and roadmap development.
- Product portfolio management and investment planning.
- Business-to-technology alignment and solution development.
- Business case development and financial analysis.
- Product lifecycle management.
- Market analysis and competitive intelligence.
- Executive communication and influence.
- Cross-functional leadership and stakeholder engagement.
- Organizational change management and transformation.
- Risk assessment and strategic decision-making.
- Data-driven prioritization and performance measurement.
- Process improvement and operational excellence.
- Emerging technology evaluation and innovation leadership.
- Strong analytical, conceptual, and problem-solving skills.
- D...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:09:06
-
Essential Duties and Responsibilities:
- Improve upon existing product processes and systems using significant conceptualizing, reasoning and interpretation.
- Analyze market trends, customer feedback, and competitive landscape to inform product decisions.
- Work with cross-functional teams through the full product lifecycle, from discovery to delivery, supporting bids and continuous improvement.
- Collaborate with stakeholders, contractors, and technical teams to ensure alignment and transparency.
- Develop business cases and prioritize initiatives based on ROI, customer impact, and strategic alignment.
- Provide guidance, coaching and training to junior level employees within technical area of expertise.
Job-Specific Essential Duties and Responsibilities:
- Define, communicate, and drive the long-term product vision, strategy, and roadmap for products, platforms, and solution portfolio.
- Develop forward-looking product strategies that evolve existing products into scalable, reusable solutions capable of supporting multiple customer segments, programs, and business opportunities.
- Partner with business and operational leaders to understand strategic objectives, customer needs, market dynamics, and emerging industry trends.
- Identify gaps between current product capabilities and future business needs and develop strategies to close those gaps.
- Analyze market trends, customer insights, competitive landscapes, regulatory requirements, and technology advancements to inform product strategy and roadmap decisions.
- Establish clear product outcomes, success metrics, KPIs, and strategic priorities that align with organizational objectives.
- Identify opportunities for innovation, transformation, and modernization that create competitive advantage and business value.
Minimum Requirements
- Bachelor's degree and 10-12 years of relevant experience or equivalent combination of education and experience required.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field.
- 10+ years of progressively responsible experience in Product Management, Program Management, Technology Leadership, or a related discipline.
- Product strategy, visioning, and roadmap development.
- Product portfolio management and investment planning.
- Business-to-technology alignment and solution development.
- Business case development and financial analysis.
- Product lifecycle management.
- Market analysis and competitive intelligence.
- Executive communication and influence.
- Cross-functional leadership and stakeholder engagement.
- Organizational change management and transformation.
- Risk assessment and strategic decision-making.
- Data-driven prioritization and performance measurement.
- Process improvement and operational excellence.
- Emerging technology evaluation and innovation leadership.
- Strong analytical, conceptual, and problem-solving skills.
- D...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-16 11:09:05
-
Essential Duties and Responsibilities:
- Improve upon existing product processes and systems using significant conceptualizing, reasoning and interpretation.
- Analyze market trends, customer feedback, and competitive landscape to inform product decisions.
- Work with cross-functional teams through the full product lifecycle, from discovery to delivery, supporting bids and continuous improvement.
- Collaborate with stakeholders, contractors, and technical teams to ensure alignment and transparency.
- Develop business cases and prioritize initiatives based on ROI, customer impact, and strategic alignment.
- Provide guidance, coaching and training to junior level employees within technical area of expertise.
Job-Specific Essential Duties and Responsibilities:
- Define, communicate, and drive the long-term product vision, strategy, and roadmap for products, platforms, and solution portfolio.
- Develop forward-looking product strategies that evolve existing products into scalable, reusable solutions capable of supporting multiple customer segments, programs, and business opportunities.
- Partner with business and operational leaders to understand strategic objectives, customer needs, market dynamics, and emerging industry trends.
- Identify gaps between current product capabilities and future business needs and develop strategies to close those gaps.
- Analyze market trends, customer insights, competitive landscapes, regulatory requirements, and technology advancements to inform product strategy and roadmap decisions.
- Establish clear product outcomes, success metrics, KPIs, and strategic priorities that align with organizational objectives.
- Identify opportunities for innovation, transformation, and modernization that create competitive advantage and business value.
Minimum Requirements
- Bachelor's degree and 10-12 years of relevant experience or equivalent combination of education and experience required.
Job-Specific Minimum Requirements:
- Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field.
- 10+ years of progressively responsible experience in Product Management, Program Management, Technology Leadership, or a related discipline.
- Product strategy, visioning, and roadmap development.
- Product portfolio management and investment planning.
- Business-to-technology alignment and solution development.
- Business case development and financial analysis.
- Product lifecycle management.
- Market analysis and competitive intelligence.
- Executive communication and influence.
- Cross-functional leadership and stakeholder engagement.
- Organizational change management and transformation.
- Risk assessment and strategic decision-making.
- Data-driven prioritization and performance measurement.
- Process improvement and operational excellence.
- Emerging technology evaluation and innovation leadership.
- Strong analytical, conceptual, and problem-solving skills.
- D...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-16 11:09:00
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS221, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as a senior technical lead and escalation point across mission-critical enterprise environments.
- Provide day-to-day supervision, technical direction, mentoring, and workload coordination for Windows administrators and supporting technical staff.
- Coordinate technical work across teams to support the reliability, security, and operational readiness of Windows-based infrastructure.
- Administer, maintain, and optimize Windows-based server infrastructure, including installation, configuration, patch management, hardening, and lifecycle support.
- Monitor and report on the health, availability, and performance of infrastructure hardware, software, services, and mission-critical applications.
- Lead troubleshooting, root cause analysis, incident response, break/fix support, service restoration, and provisioning of Windows services.
- Develop, maintain, and oversee patching, upgrade, backup, restoration, and disaster recovery plans to support high availability and operational readiness.
- Coordinate with cybersecurity, network, database, application, storage, and operations teams to support integrated system performance, compliance, and issue resolution.
- Create, review, and maintain system documentation, SOPs, runbooks, configuration guides, and knowledge transfer materials for administrator and operations teams.
- Install, configure, and troubleshoot local and wide area network applications, software tools, operating systems, and enterprise Windows services.
- Support management, maintenance, and operational readiness of Backup and Restore platform hardware and software.
- Desktop and tools management for VDI remote desktop infrastructure.
- Microsoft Clustering technology; support for both Exchange and MSSQL in clustered environments.
Job-Specific Minimum Requirements:
- Active Secret Clearance is required.
- 15 or more years of experience in the following:
- Dell Intel-based servers.
- MS domain infrastructure: Active Directory, DNS, DHCP, DFS, Network Policy Server, distributed patch, security and Exchange.
- Omnissa (VMWARE) VDI infrastructure and services; backend and frontend.
- MS Windows 11.
- MS Windows Server (2019 and current).
- McAfee Antivirus.
- Symantec Endpoint Protection.
- Veritas NetBackup.
- People management or team lead experience.
- Strong written and verbal communication skills.
- Ability to thrive in a fast-paced, high-demand, mission-critical environment
- Candidates must reside within a commutable distance for daily onsite work and on-call requirements.
- This contract supports systems that require 24x7x365 uptime.
Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.
#techjobs #clearance #veteransPage #APPCASTDTO
Minimum Requirements
TCS221, T5, Band 8
EEO Statemen...
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Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-09-16 11:08:56
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
-Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 0 - 1 years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST.
- Strong verbal and written communication /customer service skills
- Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-09-16 11:08:52
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
-Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 0 - 1 years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST.
- Strong verbal and written communication /customer service skills
- Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-09-16 11:08:48
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
-Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 0 - 1 years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST.
- Strong verbal and written communication /customer service skills
- Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-09-16 11:08:47
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
-Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 0 - 1 years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST.
- Strong verbal and written communication /customer service skills
- Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-09-16 11:08:47
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
-Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 0 - 1 years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST.
- Strong verbal and written communication /customer service skills
- Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and ...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-09-16 11:08:46
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
-Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 0 - 1 years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST.
- Strong verbal and written communication /customer service skills
- Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-09-16 11:08:46
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
-Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 0 - 1 years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST.
- Strong verbal and written communication /customer service skills
- Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:08:45
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
-Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 0 - 1 years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST.
- Strong verbal and written communication /customer service skills
- Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:08:40
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
-Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 0 - 1 years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST.
- Strong verbal and written communication /customer service skills
- Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and ...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:08:37
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
-Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 0 - 1 years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST.
- Strong verbal and written communication /customer service skills
- Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and ...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:08:36
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
-Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 0 - 1 years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST.
- Strong verbal and written communication /customer service skills
- Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and ...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-09-16 11:08:31
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
-Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 0 - 1 years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST.
- Strong verbal and written communication /customer service skills
- Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and ...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-16 11:08:28
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
-Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 0 - 1 years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST.
- Strong verbal and written communication /customer service skills
- Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and ...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-09-16 11:08:24
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
-Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 0 - 1 years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST.
- Strong verbal and written communication /customer service skills
- Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and ...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-16 11:08:24
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
-Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 0 - 1 years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST.
- Strong verbal and written communication /customer service skills
- Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and ...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-09-16 11:08:23
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
-Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 0 - 1 years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST.
- Strong verbal and written communication /customer service skills
- Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-09-16 11:08:22
-
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Diagnose, resolve, and follow up on issues relating to various user concerns
- Provide remote support and resolve issues for users whom may be at remote offices or home office users
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
-Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
- Identify areas deserving attention in the technical support environment, and consult with management
- Ensure tickets are accurately documented and resolved in a timely manner
- Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to calls, email, chat, ticketing system, and all applicable queues.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 0 - 1 years of experience.
- Candidates must be available to work Monday-Friday, 7:00 AM-7:45 PM EST.
- Strong verbal and written communication /customer service skills
- Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and ...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-16 11:08:22
