-
Essential Duties and Responsibilities:
- Lead small projects or testing of soft releases.
- Ensure test cases or tasks are developed and assigned to staff.
- Oversee systems and logging of software issues.
- Ability to communicate effectively with internal and external customers.
- Ability to lead or participate in meetings, drive outcomes, and collaborate in a team setting.
- Ensure individual and service level standards are met or exceeded, and team members are appropriately trained.
- Ensure processes are working to support customer needs and continuous process improvement.
- Ensure the overall volume of work produced/software tested meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Provide high level customer support to internal and external customers.
- Responsible for assigning and coordinating referrals for contract work to appropriate parties
- Computer data entry
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Complete assignments within established compliance standards and timelines
- Monitor multiple work queues daily to ensure cases move quickly through each process stage.
- Identify and resolve data errors
- Works on a variety of assignments requiring considerable judgement and initiative.
- Performs other related duties as assigned.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Proficient in Microsoft Office Suite (Word, Outlook, Excel)
Preferred Requirements
- Minimum of 2 years of experience working in clinical services
- Experience leading, mentoring or training others
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
*Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
*Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savin...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:36
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:36
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:35
-
Essential Duties and Responsibilities:
- Lead small projects or testing of soft releases.
- Ensure test cases or tasks are developed and assigned to staff.
- Oversee systems and logging of software issues.
- Ability to communicate effectively with internal and external customers.
- Ability to lead or participate in meetings, drive outcomes, and collaborate in a team setting.
- Ensure individual and service level standards are met or exceeded, and team members are appropriately trained.
- Ensure processes are working to support customer needs and continuous process improvement.
- Ensure the overall volume of work produced/software tested meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Provide high level customer support to internal and external customers.
- Responsible for assigning and coordinating referrals for contract work to appropriate parties
- Computer data entry
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Complete assignments within established compliance standards and timelines
- Monitor multiple work queues daily to ensure cases move quickly through each process stage.
- Identify and resolve data errors
- Works on a variety of assignments requiring considerable judgement and initiative.
- Performs other related duties as assigned.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Proficient in Microsoft Office Suite (Word, Outlook, Excel)
Preferred Requirements
- Minimum of 2 years of experience working in clinical services
- Experience leading, mentoring or training others
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
*Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
*Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savin...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:35
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:34
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:33
-
Essential Duties and Responsibilities:
- Lead small projects or testing of soft releases.
- Ensure test cases or tasks are developed and assigned to staff.
- Oversee systems and logging of software issues.
- Ability to communicate effectively with internal and external customers.
- Ability to lead or participate in meetings, drive outcomes, and collaborate in a team setting.
- Ensure individual and service level standards are met or exceeded, and team members are appropriately trained.
- Ensure processes are working to support customer needs and continuous process improvement.
- Ensure the overall volume of work produced/software tested meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Provide high level customer support to internal and external customers.
- Responsible for assigning and coordinating referrals for contract work to appropriate parties
- Computer data entry
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Complete assignments within established compliance standards and timelines
- Monitor multiple work queues daily to ensure cases move quickly through each process stage.
- Identify and resolve data errors
- Works on a variety of assignments requiring considerable judgement and initiative.
- Performs other related duties as assigned.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Proficient in Microsoft Office Suite (Word, Outlook, Excel)
Preferred Requirements
- Minimum of 2 years of experience working in clinical services
- Experience leading, mentoring or training others
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
*Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
*Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savin...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:33
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:32
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:31
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:31
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:30
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:29
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:29
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:28
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:27
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:27
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:26
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:25
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:25
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:24
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:23
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:23
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:22
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:21
-
Essential Duties and Responsibilities:
- Support the design and modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand gather, document, and analyze business needs and technical requirements.
- Document the functional and, sometimes, the technical design of the system
- Review and create system documentation and user manuals
Job Specific Duties/Responsibilities:
-Serve as the liaison between business units, technology teams, and support teams throughout the proposal lifecycle.
-Analyze RFP requirements, current technical environments, and scope to define solution and pricing needs.
-Collaborate with developers and subject matter experts to establish scope, assumptions, and cost models.
-Translate RFP requirements into startup and ongoing labor and cost estimates using established scoping tools.
-Identify, document, and communicate risks, assumptions, and mitigation strategies.
-Provide pricing inputs, technical solution overviews, and contact center expertise to proposal teams and stakeholders.
-Support proposal development by guiding writers, reviewing content, and contributing technical material.
-Drive process improvement through opportunity tracking, pipeline reviews, training participation, and pricing best practices.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Education/Requirements:
- Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
- 4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role.
- Understanding of public cloud and private cloud IaaS, PaaS, UCaaS, CCaaS and SaaS.
- Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording.
- Proven ability to work in fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision.
- Ability to work well both independently and in teams.
- Understanding of project management processes and relevant project management experience.
- Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams.
- Excellent interpersonal skills to interact with customers, senior-level personnel and Team members
- Excellent organization and communication skills, both written and verbal, with great attention to detail.
- Strong critical thinking and problem-solving skills.
- Ability to distill meaningful insights from structured and unstructured data.
- Ability t...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-11 08:11:21
