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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: 52500
Posted: 2026-10-27 09:18:49
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: 52500
Posted: 2026-10-27 09:18:44
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: 52500
Posted: 2026-10-27 09:18:40
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: 52500
Posted: 2026-10-27 09:18:35
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: 52500
Posted: 2026-10-27 09:18:31
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: 52500
Posted: 2026-10-27 09:18:27
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: 52500
Posted: 2026-10-27 09:18:24
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: 52500
Posted: 2026-10-27 09:18:19
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: 52500
Posted: 2026-10-27 09:18:15
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: 52500
Posted: 2026-10-27 09:18:11
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: 52500
Posted: 2026-10-27 09:18:07
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: 52500
Posted: 2026-10-27 09:18:01
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: 52500
Posted: 2026-10-27 09:17:57
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 52500
Posted: 2026-10-27 09:17:53
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: 52500
Posted: 2026-10-27 09:17:52
-
Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: 52500
Posted: 2026-10-27 09:17:47
-
Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 52500
Posted: 2026-10-27 09:17:43
-
Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: 52500
Posted: 2026-10-27 09:17:39
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Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: 52500
Posted: 2026-10-27 09:17:35
-
Maximus is seeking a dynamic Operations Supervisor to support the Massachusetts Connector program.
The Operations Supervisor will lead operational teams responsible for member transaction processing and service request resolution while ensuring compliance with applicable regulations and organizational policies.
Acting as a key point of contact for client operational matters, this role is accountable for meeting service-level commitments, maintaining high-quality standards, and fostering a culture of performance and accountability.
The successful candidate will also recruit, develop, and supervise Enrollment and Billing Operations Specialists to support program success.
Essential Duties and Responsibilities:
- Responsible for assigning day-to-day work items.
- Monitor employee performance for compliance with established protocol (SLA).
- Work closely with other functional departments to ensure all work is completed timely and accurately.
- Effectively lead, coach, train, and counsel direct reports.
- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.
- Produce weekly/monthly reports to be presented to staff.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Preferred Skills and Qualifications
- Bachelor's degree, preferably including some finance/accounting courses, from an accredited college or university, or equivalent experience.
- A minimum of 3 years of experience in operations or customer service function in a leadership role.
- Previous operations and supervisory experience with background in billing or processing financial transactions.
- Combined skills in understanding, selecting, developing and motivating others, as well as being both a strong team leader and team player.
- Excellent customer service, organizational, interpersonal, written and verbal communication skills, as well as computer proficiency.
- Experience in a healthcare environment.
- Experience with state-based marketplace, health plan or carrier operations.
Home Office Requirements
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 52500
Posted: 2026-10-27 09:17:30
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The Customer Service Representative - Eligibility Specialist (ES) is responsible for receiving high volume, often back-to-back, inbound calls about Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs.
CSRs will assist customers by answering queries, handling complaints and troubleshooting problems in a professional manner ensuring effective resolution and customer satisfaction.
During calls, a Customer Service Rep is expected to also process applications and complete case maintenance activities such as changes to cases in the State eligibility system.
Additionally, a CSR should ensure all client service issues are resolved in a timely manner and in accordance with stated policies and procedures.
The Customer Service Representative is responsible for taking inbound calls from Medicaid, SNAP, and TANF applicants, recipients, and other members of the community.
Position Details & Benefits Package
Class Start Date: December 2026
Location: Onsite - Marion, IN
Work Hours: 8:00 AM - 4:30 PM, Mon-Fri
Base rate $18.00/hr
- Career development and promotional opportunities
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Receive, assess, and screen applications, proactively communicating with clients to collect any outstanding information.
- Validate and calculate income, assess eligibility, and manage case referrals.
- Engage regularly with program participants on a daily basis.
- Potentially educate clients on fundamental program services and eligibility prerequisites.
- Collaborate with clients to establish and attain program objectives, ensuring continuity of services and eligibility.
- Fulfill additional responsibilities as delegated by Management.
- Handles high volume of inbound calls daily, which are often back-to-back, during the s...
....Read more...
Type: Permanent Location: Marion, US-IN
Salary / Rate: 18
Posted: 2026-10-27 09:17:26
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The Maximus Health TX Enrollment Broker Project's Training Team is now accepting applications for a Specialist - Training opening.
In this role, you will be responsible for developing training content for customer facing and support staff for the Health TX Enrollment Broker Project.
This content would cover new system build releases, training modules, and other related media.
This role would be perfect for someone with teaching/training experience, enjoys partnering with various stakeholders, and has a creative flair.
This position is a full time, salaried role with a remote working arrangement.
Here's what Maximus can offer you:
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials based on proven adult learning techniques.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Teach instructional programs in accordance with training or other course requirements and organize materials to be presented.
- Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrate results into new and existing course curriculum.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures...
....Read more...
Type: Permanent Location: Austin, US-TX
Salary / Rate: 60000
Posted: 2026-10-27 09:17:22
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$1,000 Sign-On Bonus!
Make a Meaningful Impact as a Registered Nurse (RN) Clinical Assessor
Are you an RN looking for a rewarding career outside of the hospital? Join Maximus and help Massachusetts residents access the care and services they need to live safely and independently in their communities.
This is an opportunity to build meaningful one-on-one relationships with members while enjoying a predictable Monday-Friday, 8:00 AM-5:00 PM schedule, the independence to manage your day, and the satisfaction of making a lasting difference.
As a Clinical Assessor, you'll conduct comprehensive in-person assessments in members' homes, hospitals, and other community settings to evaluate medical, functional, behavioral health, and social needs.
You'll develop person-centered service plans, collaborate with healthcare providers and community partners, educate members and caregivers on available resources, and advocate for vulnerable populations.
Your work will directly support individuals in maintaining their independence while ensuring high-quality, compliant care through the MassHealth Long-Term Services and Supports (LTSS) program.
This is a field-based position serving a designated geographic region, with eligible business travel reimbursed at the current IRS federal mileage rate of 76.0 cents per mile.
Territories are assigned to help minimize travel while allowing you to provide essential services throughout your community.
If you're passionate about community-based nursing, value autonomy, and want to improve lives every day, we'd love to hear from you.
Now offering a $1,000 sign-on bonus! Join our team as a Field Registered Nurse supporting members throughout the state of Massachusetts while enjoying the flexibility of a hybrid remote schedule.
Apply today to learn more about our competitive compensation, comprehensive benefits, and rewarding career opportunities.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Nurses Choose Maximus
Monday-Friday schedule (8:00 AM-5:00 PM)
IRS federal mileage reimbur...
....Read more...
Type: Permanent Location: Lynn, US-MA
Salary / Rate: 46.875
Posted: 2026-10-27 09:17:17
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Make a Difference in Your Community Every Day!
Maximus is seeking a Customer Service Representative II to join our team in Cooperstown, NY.
In this rewarding role, you will help New York Medicaid recipients navigate their healthcare options, access important services, and make informed decisions about their coverage.
As a trusted resource for the community, you will provide both face-to-face and telephone support, guiding individuals through the enrollment process, explaining managed care plan options, and delivering compassionate, people-centered service.
By delivering clear, compassionate communication, you will help ensure members have access to the information and support necessary to make informed healthcare decisions.
Your ability to communicate will help ensure members receive the support and information they need to access quality healthcare.
This is an excellent opportunity for individuals who enjoy helping others, building relationships, and making a meaningful impact in their community.
Whether you are starting your customer service career or bringing prior experience, we provide the training and support needed to succeed, including maintaining your Certified Application Counselor (CAC) certification.
Position Details:
• Full-time, onsite position at our office, located at 140 CR 33W, Cooperstown, NY.
• Monday - Friday schedule, 8:30 AM - 4:30 PM
• Comprehensive health and wellness benefits
If you are passionate about serving others and seeking a career with purpose, we encourage you to apply today and join a team dedicated to improving the lives of New Yorkers.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Serve as a subject matter resource for customer inquiries received via telephone, interactive voice response (IVR), web based por...
....Read more...
Type: Permanent Location: Cooperstown, US-NY
Salary / Rate: 19
Posted: 2026-10-27 09:17:13
-
$1,000 Sign-On Bonus!
Make a Meaningful Impact as a Registered Nurse (RN) Clinical Assessor
Are you an RN looking for a rewarding career outside of the hospital? Join Maximus and help Massachusetts residents access the care and services they need to live safely and independently in their communities.
This is an opportunity to build meaningful one-on-one relationships with members while enjoying a predictable Monday-Friday, 8:00 AM-5:00 PM schedule, the independence to manage your day, and the satisfaction of making a lasting difference.
As a Clinical Assessor, you'll conduct comprehensive in-person assessments in members' homes, hospitals, and other community settings to evaluate medical, functional, behavioral health, and social needs.
You'll develop person-centered service plans, collaborate with healthcare providers and community partners, educate members and caregivers on available resources, and advocate for vulnerable populations.
Your work will directly support individuals in maintaining their independence while ensuring high-quality, compliant care through the MassHealth Long-Term Services and Supports (LTSS) program.
This is a field-based position serving a designated geographic region, with eligible business travel reimbursed at the current IRS federal mileage rate of 76.0 cents per mile.
Territories are assigned to help minimize travel while allowing you to provide essential services throughout your community.
If you're passionate about community-based nursing, value autonomy, and want to improve lives every day, we'd love to hear from you.
Now offering a $1,000 sign-on bonus! Join our team as a Field Registered Nurse supporting members throughout the state of Massachusetts while enjoying the flexibility of a hybrid remote schedule.
Apply today to learn more about our competitive compensation, comprehensive benefits, and rewarding career opportunities.
About the Program
The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), through the MassHealth Office of Long-Term Services and Supports (LTSS), provides a robust system of care for individuals of all ages with disabilities and chronic conditions.
The program is designed to help Massachusetts residents live with independence and dignity, participate in their communities, and improve their overall quality of life.
As the Public Assessors Option (PAO), Maximus provides education to providers, conducts comprehensive in-person assessments, and offers call center support for the following LTSS programs:
* Adult Day Health (ADH)
* Adult Foster Care (AFC)
* Group Adult Foster Care (GAFC)
* Personal Care Attendant (PCA)
As the PAO, Maximus serves as a point of entry for LTSS inquiries and initial contacts while conducting timely, high-quality, consistent, and accurate assessments to determine clinical eligibility for these programs.
Why Nurses Choose Maximus
Monday-Friday schedule (8:00 AM-5:00 PM)
IRS federal mileage reimbur...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: 46.875
Posted: 2026-10-27 09:17:09
