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JOB DESCRIPTION
When you grow, Chubb grows.
And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Chubb Personal Lines.
We're looking for Customer Service Professionals who want to provide our agency partners and clients the best-in-class service experience they want and deserve!
You'll be the first contact for our customers: answering billing questions, taking payments, assisting with portal login and navigation, and general inquiries.
Join our team to deliver personalized service that demonstrates the value of being insured by Chubb.
Initial and ongoing training will include, but is not limited to, Chubb product offerings and all applicable systems and tools that will enable you to be a Champion of Service.
If you want an opportunity with a company that places great emphasis on professional and personal development, cultivates a culture of diversity and inclusion and one that can offer plenty of growth opportunities, let's talk!
Job Responsibilities:
* Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc.
* Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment
* Assume ownership and timeliness in handling customer requests in an efficient, accurate and professional manner
* Demonstrate the ability to analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller
* Analytic and basic mathematic calculation skills, such as percentages, addition, and subtraction calculations
* Learn with a high regard for accuracy of basic knowledge of personal lines insurance principals and Chubb products
* Efficiently navigate multiple systems and applications to research, analyze and resolve requests, inquiries & concerns
* Maintain established levels of productivity, service, and quality standards within a fast-paced call center
* Works collaboratively with team members, and business partners to provide a quality experience for our agents
* Know & comply with corporate policies, regulatory standards (SOX), business processes (PCI) and procedures
* Responsible for cross selling products to provide best and most beneficial experience for clients
* Work overtime as needed
* Complete additional tasks and other projects/duties as assigned
* Ability to work 40 hours a week on scheduled shift between the hour 8am-8pm ET; 7am-7am CT; 6am-6pm PT or 5am-5pm PT.
Candidate must be flexible to work during Saturday hours as scheduled on rotational basis.
QUALIFICATIONS
* Customer
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal a...
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Type: Permanent Location: O Fallon, US-MO
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:57
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Join the Compensation team as a Compensation Advisor, Executive Director!
As a Compensation Advisor, Executive Director within our Corporate team, you will support the Compensation Executive by providing cross-functional and cross-segment reporting, analysis, and presentations for senior management to make strategic business decisions.
You will also prepare the Compensation Executive for meetings, handle year-end processes, and lead key projects and processes within the Compensation P&A team.
Job Responsibilities:
* Support the Compensation Executive by providing cross Functional and cross segment reporting, analysis and presentations for senior management to make strategic business decisions
* Prepare Compensation Executive for meetings across the Corporate OC throughout the year on compensation topics to provide a common understanding/transparency including the YE Corporate top paid, outline calendar, outline materials
* Support Year End Process: Pool distribution, spend vs.
pool tracking , on both salary and IC
* Partner on pool scenarios for structural incumbent work validating methodology and key inputs with relevant parties
* Partner closely with Finance on EIC budget inputs, tracking of budget on EIC and ad-hoc requests (e.g.
productivity)
* Lead and partner on key projects and process across Compensation P&A team
* Coordinate, reporting and presentation for SLA awards
* Collaborate with comp leads, review exec benchmarking roles and results for consumption across Corp and FWF
* Standardize program work across Corp and FWF and Tech to create a consistent op model with segment/ recruiting and program leads for campus rate review, grid updates/timing and communication and data tracking.
Prepare summaries to present with Program teams for Comp exec's, HR Exec's and segment leads
* Support both the TDP and Functions segments in preparing and reviewing materials and metrics for monthly MBRs with inputs from Comp leads
Required qualifications, capabilities, and skills:
* Strong analytical and data / information management skills with a Bachelor's Degree or comparable work experience
* Relevant Compensation experience
* High level of proficiency with Microsoft applications.
Advanced understanding of Excel is required
* Strong analytical and problem-solving skills, with excellent attention to detail
* Detail and results oriented, with the ability to manage multiple competing priorities all within a fast paced team environment
* Self-initiator with a high degree of intellectual curiosity and a desire to learn and think outside of the box
* Strong project management, analytical, and technical skills
* Strong interpersonal and communication skills; ability to convey a story through analysis and metrics
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the w...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:55
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Join our team as a Strategic Analytics Associate, where you will collaborate with the risk team to generate insightful analytics and recommendations.
This role offers the opportunity to influence strategy development, implementation, operational controls, and performance monitoring, driving impactful change within the business.
As a Strategic Analytics Associate in the risk team, you will work to generate thoughtful analytics and recommendations concerning strategy development, implementation, operational controls, and performance monitoring.
You will play a key role in providing management with insights into emerging trends and the quality of originated accounts, enabling informed decision-making.
Job Responsibilities
* Develop and maintain periodic analytics to provide management with full insight into emerging trends and the quality of the originated accounts.
* Attain a detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle.
* Acquire an understanding of the operational processes (e.g., manual underwriting, portfolio management, collections) which will aid in understanding acquisition performance drivers.
* Conduct ad hoc analytics and contribute to various projects representing Risk Management.
Required qualifications, capabilities, and skills
* BS degree and minimum 5 years of experience in Risk Management or other quantitative fields required.
* Background in business analytics, statistics, econometrics, or other quantitative fields required.
* Advanced understanding of SQL, SAS, Excel, or other programming languages.
* Ability to query large amounts of data and transform the raw data into actionable management information.
* Familiarity with risk analytic techniques.
* Strong analytical and problem-solving abilities.
* Strong written and oral communication skills.
* Experience delivering recommendations to management.
Preferred qualifications, capabilities, and skills
* MS degree and 3 years of experience in Risk Management or other quantitative fields preferred.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also o...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:54
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Become a member of a team where you can contribute significantly to shaping the future of a world-renowned and influential company.
Among top performers, you can make a direct and meaningful impact.
As a Senior Lead Infrastructure Engineer at JPMorgan Chase within the Enterprise Technology Infrastructure Platforms, you exhibit both depth and breadth of knowledge regarding software, applications, and technical processes across multiple technical disciplines.
You also have a specialization in a specific domain within infrastructure engineering to drive programs or initiatives consisting of multiple technologies and applications.
Job responsibilities
* Applies deep technical expertise and problem-solving methodologies focused on analyzing complex data and systems, anticipating issues, and finding ways to mitigate risk
* Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
* Be responsible for infrastructure engineering in accordance with business requirements
* Drives results and implements multiple complex programs
* Drives thought leadership within the product line
* Executes work according to compliance standards, risk and security, and business objectives
* Considers upstream/downstream system or technical implications and advises on mitigation actions
* Advises junior engineers and technologists
* Adds to team culture of diversity, equity, inclusion, and respect
* Evaluates and tests hardware from various manufacturers to determine optimal performance
* Collaborates with cross-functional teams to assess hardware solutions and make recommendations
Required qualifications, capabilities, and skills
* Formal training or certification on infrastructure engineering concepts and 5+ years of applied experience
* Demonstrated expertise in infrastructure engineering, with a focus on hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
* Proficiency in specific infrastructure technologies and programming languages (e.g., Scripting, Python, etc.)
* Comprehensive technical knowledge across multiple domains
* Proven experience in architecting and optimizing the underlying infrastructure that supports cloud services, emphasizing the design and configuration of systems rather than the base utilization of cloud platforms
* Technical expertise in server hardware infrastructure engineering, with a strong understanding of server hardware components and design
* Demonstrated knowledge in new technologies in the server hardware space
* Experience in hardware performance testing and evaluation, including metrics and telemetry analysis
* Ability to analyze and interpret hardware performance data using SPEC benchmarks, Phoronix, and MLPerf
* Familiarity with ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:52
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Lead Software Engineer at JPMorgan Chase within the Currencies and Emerging Markets FX, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) - Strong experience in languages like Python, C++ or Go language
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Strong Python experience is highly desirable
* Knowledge of Financial Services industry and financial systems is highly desirable
* AWS/Cloud technologies
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:51
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Jeffersonville, US-IN
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:49
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:48
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:47
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Carrollton, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:46
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The JPMorgan Chase SMB Payments Analytics team is dedicated to cultivating a data-driven culture and empowering fact-based decision-making.
Our Business Analytics division champions this mission by delivering data and fostering the integration of analytics insights.
We are seeking a Data Analyst to elevate our analytics capabilities.
As a Data Analyst in Small Business Payments, you will play a pivotal role in identifying key metrics and conducting comprehensive analyses to inform business strategies.
You will work collaboratively with cross-functional teams, including Product, Sales, Marketing, Account Management, and Risk, to drive product upselling and cross-selling, enhancing both partner and merchant experiences.
You will possess the ability to frame business challenges, design suitable analyses, and demonstrate fluency in SQL, Python, and other big data methodologies.
You should excel at deriving insights and crafting narratives to support strategic initiatives.
Job Responsibilities
* Partner with various departments to develop insights and analytic solutions tailored to client needs.
* Perform in-depth analyses and construct statistical models to uncover trends and key drivers influencing product, sales, risk, and operational decisions.
* Design and enhance data visualizations using existing tools or by developing new ones, while improving business dashboards.
* Implement processes and develop tools to enhance/automate data access, extraction, and analysis efficiency.
* Cultivate and maintain relationships with internal teams to proactively identify and address business needs through analytics.
* Work with leaders to develop and maintain executive reporting that will measure operational performance for BAU processes and strategic initiatives.
Required Qualifications, Capabilities, and Skills
* 3+ years of experience in quantitative data analysis
* B.S.
or M.S.
in a quantitative discipline, such as Statistics, Applied Mathematics, Engineering, or Computer Science
* Proficiency in SQL
* Excellent skills with Microsoft suite (Excel, PowerPoint, SharePoint)
* Experience with data visualization and BI tools like Looker or Tableau or other visualization tool.
* Exceptional attention to detail and organizational skills.
* Ability to tackle ambiguously defined problems, devise creative solutions, and meet tight deadlines.
* Excellent communication and presentation skills, with the ability to translate data into actionable insights.
* A collaborative team player who thrives in working with teams across the company to achieve shared objectives.
* Demonstrated ability to manage tight delivery timelines, calmness under pressure and adapt to unexpected circumstances - capable of navigating in dynamic and complex environments
* Must be self-directed with the ability to multi-task and keep a strong attention to detail
Preferred qualifications, capabilities and sk...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:45
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Federal Way, US-WA
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:44
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The Digital Intelligence team's mission is to utilize large-scale computation, true large-scale data set, and apply machine-learning to our most critical and wide-range customer products.
The number of products and practice areas is large and far-reaching, i.e.
we work on products that are impactful to our millions and millions of customers and households.
We value our customers' direct feedback and function in a truly agile way to incorporate changes to improve application experience.
As a Senior Machine Learning Engineer in our Digital Intelligence team, you will have the opportunity to work on exciting end-to-end machine learning problems and solutions.
You will collaborate with us to solve large scale relevance and ranking problems, engineer scalable features, and engage in ML Ops work.
Together, we will build brand new systems that benefit our millions of customers across all lines of business.
Job Responsibilities:
* Lead complex projects that require cross-organizational alignment and collaboration
* Analyze complex datasets used to make decisions regarding real-world applications
* Investigate the applicability of new approaches to business problems and products by combining theory and experimentation
* Write software code that is built and deployed in production systems
* Anticipate and consider risks when building machine learning solutions and prediction/classification systems
* Communicate complex issues clearly and credibly to consult on and approve team decisions while driving broader organizational actions.
* Work transparently cross-functionally and influence your peers to do the same.
Required qualifications, capabilities and skills:
* Master's degree with 7 + years of experience of or Ph.D.
in Computer Science or Machine Learning related degree with good internships and about 2 + years of work experience
* Expert in one or more of the following: machine learning, Graph learning, recommendation systems, network analysis, Natural language processing, Reinforcement learning, MLOps
* Comfortable conducting design and code reviews
* Experience with leadership of experienced scientists as well as a record of developing junior members from academia/industry to a career track in a business environment
Preferred qualifications, capabilities and skills :
* A strong technical advocate with a background in Java or Scala, and Python.
* Comfortable working in a cloud environment like AWS/GCP or Azure
* Passionate about working with large unstructured and structured datasets
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fin...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:43
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Leawood, US-KS
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:42
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The Retirement Solutions team within J.P.
Morgan Wealth Management leads to strategic initiatives to grow the Individual Retirement Account (IRA) business, with a focus on advisor engagement and regulatory change management.
They collaborate extensively with various project teams and senior stakeholders to support regulatory initiatives, manage complex IRA investments, and assist advisors with retirement product inquiries.
Additionally, the team conducts competitive research in wealth management, develops business metrics, and prepares detailed analyses and presentations for senior management, while maintaining strong partnerships with business and control groups.
As a Vice President in Retirement Solutions you will play a pivotal role in enhancing our individual retirement offerings.
This position is integral to supporting our advisors in delivering exceptional service across various wealth segments.
You will lead and assist in initiatives focused on advisor engagement and regulatory changes, collaborating with key stakeholders across business, operations, technology, tax, legal, and compliance to drive impactful results.
Job Responsibilities:
* Lead and assist in executing strategic initiatives to support and grow the Individual Retirement Account (IRA) business, focusing on advisor engagement and regulatory change management.
* Be a core partner working with various project teams supporting regulatory initiatives.
Involves extensive collaboration and synthesis of information for senior stakeholders.
* Manage the Off-Platform Alternative Investment and Oversight Process, coordinating with advisors, clients, fund representatives, and internal/external legal partners to support this type of complex IRA investment.
Includes developing training and working with control partners.
* Assist advisors with inquiries related to retirement products and processes, including navigating complex client situations such as those involving client death and divorce and customized beneficiary designations.
May involve reviewing legal and/or investment related documentation.
* Research and analyze the competitive landscape in wealth management, identifying best-in-class competitors and trends, and staying informed on regulatory changes.
Develop metrics for the business to leverage.
* Serve as a subject matter expert and advocate for the retirement product offering.
* Prepare detailed analyses and presentations for senior management.
* Collaborate closely with stakeholders from business and control groups (tax, legal, risk, and compliance).
Required qualifications, capabilities, and skills:
* Bachelor's degree
* Minimum of 5 years of experience in wealth management
* Strong proficiency in Microsoft Office applications, especially PowerPoint and Excel.
* Strong analytical skills, attention to detail, and the ability to manage multiple fast-paced initiatives.
* Exceptional communication and present...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:41
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Augusta, US-GA
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:40
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This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions.
As a Manager of Software Engineering at JPMorgan Chase within the Corporate Technology, Data & Analytics Service, you will be primarily responsible for supervising multiple teams and managing daily implementation activities.
Your role will involve identifying and escalating potential issues, ensuring that the output from your team meets compliance standards, fulfills business needs, and aligns with tactical best practices.
Job responsibilities:
* Provides guidance and manages a team of software engineers on daily tasks and activities to deliver high quality software
* Sets the overall guidance and expectations for team output, practices, and collaboration
* Participate in design sessions with fellow programmers, business analysts, and other team members to analyze business requirements and outline the proposed IT solution
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Primarily, design and implement secure and robust REST APIs using technologies such as Java Spring Boot and Spring MVC for cloud native micro-service applications
* Demonstrates overall knowledge of the Software Development Life Cycle with solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Participate in code reviews
* Creates a culture of diversity, equity, inclusion, and respect for the team members and prioritizes diverse representation
Required qualifications, capabilities, and skills:
* Formal training or certification on software engineering concepts and 5+ years applied experience.
In addition, demonstrated coaching and mentoring experience.
* Experience leading technology projects working as a hands-on (actively coding) Application Development Lead or related role.
* Experience leading technology projects and managing technologists
* Proficient in automation, continuous delivery methods and all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Experience with using public cloud products, such as EC2, etc.
* Strong understanding of HTML / JavaScript / React and experience in building web applications
* Experience designing and developing cloud native (AWS) micro services in a highly distributed environment
* Extensive knowledge and experience working in an Agile environment.
* Java - Expert-level implementation skills with the Core Spring Framework and including other sub-projects like...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:38
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Join one of the world's most influential companies and leverage your skills in cybersecurity to have a real impact on the financial industry.
As a Lead Cybersecurity Architect at JPMorgan Chase within the [insert LOB or sub LOB], you are an integral part of a team that works to develop high-quality cybersecurity solutions for various software applications on modern cloud-based technologies.
As a core technical contributor, you are responsible for carrying out critical cybersecurity architecture solutions by identifying, creating, and communicating risk, mitigation options, and solutions across multiple technical areas within various business functions in support of project goals .
Job responsibilities
* Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future cybersecurity needs
* Defines the technical target state of their cybersecurity product and drives achievement of the strategy
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall cybersecurity of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive continuous improvement and assess cybersecurity design and technical credentials for use in existing systems and architecture
* Leads communities of practice to drive awareness and use of new and leading-edge cybersecurity technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Around 10+ relevant experience
* Hands-on practical experience delivering enterprise-level cybersecurity solutions and controls
* Advanced in one or more programming languages
* Proficiency in automation and continuous delivery methods
* Proficiency in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as continuous integration and delivery, application resiliency, and security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., public cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
* Deep knowledge of one or more software and applications
* Ability to evaluate current and emerging technologies to recommend the best solutions for the future state architecture
* Experience effectively communicating with senior business leaders
Preferred qualifications, capabilities, and skills
* Infrastructure knowledge, especially like Mainframe z/OS, IBMi or AIX
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under th...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:35
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As ...
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:34
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:33
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Oklahoma City, US-OK
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:29
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You enjoy shaping the future of banking technology and driving value for customers.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in the Branch Workplace Technology (BWT) Strategy team , you will focus on driving stable, modern and innovative technology solutions that are accessible and easier to use for our customers and employees.
Utilizing your deep understanding of retail technologies, you guide the successful implementation of technologies and ensure top-tier customer and branch employee experiences.
With a strong commitment to scalability, resiliency, and stability, you will collaborate closely with cross-functional teams to deliver high-quality technology offerings that exceed customer expectations.
In this role, you will lead the technology and hardware strategy within Consumer Bank, ensuring that we're identifying the right future technologies for our branches, clearing blockers, and communicating the impact of our work.
Job responsibilities
* Develops a hardware strategy and vision that delivers value to our branch employees and customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Create and manage repository to organize existing assets, vendor relationships, contractual agreements, and technology enablement strategies and timelines
* Drive a disciplined process to review technology requests and needs, focusing on tech refreshes, ongoing initiatives, and long-term innovation
* Conduct periodic reviews of the Book of Work (BOW) with stakeholders, tracking risks and issues
* Establish listening posts across channels to inform prioritization of the BWT team's Book of Work
* Review current metrics and inventories for accuracy, producing a scorecard of vendor performance
* Collaborate with stakeholders, sourcing, finance, and GTI leads to evaluate opportunities for operational and financial efficiencies in vendor costs
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product strategy or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Demonstrate a strong understanding of technology, including hardware, networking, and infrastructure, to enhance user experience
* Exhibit strong project management and time management skills to meet demanding timelines
*...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:26
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Seize this full-time remote opportunity to lead a dynamic team of up to 18 specialists at JPMorgan Chase & Co.
We provide all necessary technology, offer a competitive salary with a wide range of benefits, and foster professional growth.
We also value diversity, integrity, and teamwork.
As an Account Supervisor in the Operations Satellite Call Center, you will exhibit a profound understanding of client success management.
Your role will involve promoting business results, providing solutions, and motivating your team, all while ensuring customer satisfaction.
Job responsibilities:
* Oversee a work-from-home team navigating multiple technologies to support a Call Center environment.
* Lead and manage comfortably in a metrics-promoted environment.
* Demonstrate resiliency and extreme adaptability in a fast-paced environment.
* Coach teams on how to approach problems logically and with good judgment to ensure the appropriate customer outcome.
* Empower teams to take ownership of each customer interaction while treating customers with respect and responding with empathy.
* Resolve customer escalations and document account activities thoroughly and concisely.
* Lead by example through demonstrating personal excellence, including punctuality, integrity, and accountability.
* Approach and resolve problems logically and with good judgment to ensure the appropriate customer outcome is taken by the specialist.
* Encourage teams to think critically and exercise independent judgment.
* Make final decisions on behalf of our customers quickly and effectively when required.
* Enforce and abide by all applicable regulatory and department practices and procedures.
Required qualifications, capabilities, and skills:
* Home Location must reside within approximately 30 miles radius of the JPMC Branch at 1818 S.
6th Avenue, Tucson, AZ 85713.
* Safe and noise free work environment in your residence
* High School diploma/GED required
* Must be willing to work in an environment that requires 100% phone-based customer interaction
* Minimum of 2 years customer interaction or customer support experience, either by phone or face-to-face
* 3 plus years working in a call center position; certification and or training
* Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment
* 5 plus years of direct management experience; demonstrated ability to develop, manage, coach, and motivate teams
* Reading and speaking in both Spanish and English fluently is required for this role
Preferred qualifications, capabilities, and skills:
* Bachelor's Degree Preferred
* Experienced in Retail Credit Card servicing
Work Schedule:
Work schedules will vary.
Candidates must be willing to work schedules during our operating hours (6:00am to 12:00am EST), ...
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Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:25
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You are a natural leader.
You do what's right for customers and colleagues and you inspire others to do the same.
You have a knack for motivating and leading teams to create great customer experiences that cultivate long-lasting relationships.
As an Assistant Branch Manager-Sales, in Branch Banking, you will support a Branch Manager and will be responsible for creating an environment that delivers an exceptional experience for both customers and employees.
You determine, along with your Branch Manager, the success of your branch by identifying and hiring top talent, developing each member of your team to their fullest potential, setting a clear direction for the branch, creating great partnerships within Chase and the community at large while maintaining a focus on our customers.
Job responsibilities
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Sets clear objectives for the branch and for each employee, monitors progress and tracks results while creating a climate in which people want to do their best
* Improves revenues and expenses and grows the business, while exceeding customer expectations
* Ensures that the branch team complies with policies, procedures, regulatory banking requirements, and has a commitment to operational integrity
* Establishes and maintains effective relationships with customers, business partners, staff, and members of the community
* Makes lives of customers more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Communicates branch priorities throughout the day In the absence of the Branch Manager or designated banker
Required qualifications, capabilities, and skills
* 2+ years of management experience
* High school degree, GED, or foreign equivalent
* Outstanding leadership experience with a proven success record of coaching and mentoring employees to improved results
* Excellent interpersonal, verbal, and written communication skills
* Superb probing, analytical, problem-solving, and decision-making abilities
* Adaptability, flexibility, and ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree, military equivalent, or retail banking
* Strong community involvement and/or experience building partnerships with local businesses and organizations
* Ability to understand and interpret a Profit & Loss report
* Ability to plan and manage staffing to meet changing Branch and customer needs
Training requirement
* Successful completion of the Assistant Branch Manager-Sales training program is a pre-requisite to be considered active in the Assistant Branch Manager role
Dodd Frank and Safe Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan O...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:23
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Bainbridge Island, US-WA
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:22
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Corporate Sector Enterprise Technology , you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Report and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
* Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulations
* Maintain Risk Assessment Structure (RAS) in CORE to accurately represent critical processes and drive the right accountability
* Assess and influence technology risk priorities within the book of work that are aligned to control design in the LOB/product roadmap
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
* Familiarity with Risk Management frameworks, industry standards, and financial industry regulatory requirements
* Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with proven record of implementing effective risk mitigation strategies
* ...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-06-07 09:56:21
