-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Jackson, US-MS
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:59
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Hattiesburg, US-MS
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:58
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Duluth, US-MN
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:57
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Grand Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:55
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Springfield, US-MA
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:54
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:52
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Aberdeen, US-MD
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:51
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Marquette, US-MI
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:51
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Detroit, US-MI
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:49
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:48
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Bangor, US-ME
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:47
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: New Orleans, US-LA
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:46
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Baton Rouge, US-LA
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:44
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Shreveport, US-LA
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:43
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Sioux City, US-IA
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:41
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Portland, US-ME
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:41
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:39
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Kansas City, US-KS
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:38
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Davenport, US-IA
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:37
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:36
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Bowling Green, US-KY
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:35
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Evansville, US-IN
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:33
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:32
-
Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:31
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Description & Requirements
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO).
This is a full-time, remote position.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Minimum Requirements:
- 6+ months of customer service experience required.
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
Preferred Skills and Qualifications:
- Active Public Trust clearance
- Previous DTMO Tier 2 Analyst (or similar) experience
#techjobs #VeteransPage #clearance
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and othe...
....Read more...
Type: Permanent Location: Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2025-11-06 08:35:30
