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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!Minimum Position Qualifications:
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Current food handlers permit once employed
Desired Previous Job Experience
* Comparable Retail experience
* Second language (speaking, reading and/or writing)
* Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers
* Promote Corporate Brands to customers
* Promote trust and respect among associates
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
* Assist with the preparation produce platters/trays
* Inform customers of produce specials
* Recommend items to customers to ensure they get the products they want and need
* Adequately prepare, package, label and inventory merchandise
* Review/inspect products for quality and freshness and take appropriate action with those items
* Label, stock and inventory department merchandise
* Report product ordering/shipping discrepancies to the department manager
* Display a positive attitude
* Stay current with present, future, seasonal and special ads
* Ensure proper temperatures i...
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Type: Permanent Location: Crawfordsville, US-IN
Salary / Rate: Not Specified
Posted: 2024-05-12 07:54:10
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Perform general clean-up and stock work in the Meat department and provide customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!Minimum
* Willing to work weekends and holidays.
* Demonstrates effective written and verbal communication skills that engage our customers and associates.
* Able to read shelf tags, signs, product labels, training materials, and bulletins.
* Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
* Personal initiative and follow through to completion.
* Ability to work as part of a team in a fast-paced environment.
* Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment.
Desired
* Past work record reflects dependability and integrity.
* Previous experience in food preparation.
* Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
* Experience in grocery retail and customer service.
* Wait on customers and counter promptly and cheerfully.
Greet customers and provide them with good quality food.
* Be prompt, tactful, calm, courteous, and professional in all interactions.
* Must be able to communicate with customers and associates.
* Make clean, neat, and friendly impression on customers.
* Unload and store merchandise, prepare and display foods in accordance with company standards, recipes, and policies.
* Perform required temperature monitoring.
* Monitor product quality; make sure it is always fresh and safe.
* Keep sales areas, backrooms, and coolers clean and well organized.
* Keep floors clean, safe, and free from clutter.
* Wash and sanitize cookware and utensils in accordance with company and Health Department policies and procedures.
* Maintain proper signage, product rotation, freshness...
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Type: Permanent Location: Monticello, US-IN
Salary / Rate: Not Specified
Posted: 2024-05-12 07:54:08
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Position Summary:
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
* Retail experience
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
* Offer product samples to help customers discover new items or products they inquire about.
* Inform customers of Drug GM specials.
* Recommend Drug GM items to customers to ensure they get the products they want and need.
* Review "sell by" dates and take appropriate action.
* Label, stock and inventory department merchandise.
* Report product ordering/shipping discrepancies to the department manager.
* Display a positive attitude.
* Stay current with present, future, seasonal and special ads.
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
* Notify management of customer or employee accidents.
* Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
* Must be able to...
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Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-12 07:54:08
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Position Summary:
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards.
Support the day-to-day functions of the department operations.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998.
Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Fred Meyer family!
Desired Previous Job Experience:
* Retail experience
* High school diploma or equivalent
* Second language: speaking, reading and/or writing
Minimum Position Qualifications:
* Effective communication skills
* Knowledge of basic math: counting, addition, and subtraction
* Ability to handle stressful situations
* Must be able to meet the minimum physical demands of the position
* Must be 18 or older
Essential Functions:
* Adhere to all local, state and federal health and civil codes.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
* Understand the store's layout and be able to locate products.
* Maintain EAS to company standard.
* Stay current with present, future, seasonal and special ads.
* Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
* Observe scheduled shift operating hours.
* Demonstrate creative merchandising.
* Condition all products in assigned sections according to company policy.
* Understand and perform cashier functions.
* Ensure that all current merchandisin...
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Type: Permanent Location: Bellingham, US-WA
Salary / Rate: 18.19
Posted: 2024-05-12 07:54:07
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Great home furnishings—and great careers—start at American Freight.
Founded in 1994, today we have more than 370 direct-to-consumer, warehouse-style stores.
As one of the fastest-growing US retailers specializing in furniture, mattresses, and appliances, now is the perfect time to join our team of more than 3,500 employees.
We foster an inclusive culture and work hard to retain top talent.
Our focus on promoting from within has led to hundreds of internal advancements into management and leadership positions.
In the past three years we’ve opened nearly 200 American Freight stores, with more to come in the days ahead.
Our story is still unfolding, come grow with us!
Job Summary: The Operations Manager (OM) is responsible for managing the store warehouse, delivery organization, inventory processes, and other operational aspects of the store.
He/she is also responsible for supporting the Store Director in the achievement of driving planned sales, margin, expense reduction, shrink reduction, and profit goals.
In the absence of the Store Director, the OM will assume the Store Director’s duties.
Responsibilities & Duties:
Driving Sales & Operational Execution:
* Role models behaviors for all members of their assigned District Team.
Owns and promotes our Code of Conduct, established standards, and responsible for developing and maintaining American Freight cultural values across all team members.
* Manages the warehouse team to ensure proper staffing, achievement of labor plan, execution of backroom standards, support for sales staff and efficiency of the warehouse operations.
* Manages the delivery team to ensure program operates per company process, proper staffing, compliance with all delivery regulations, certification of all vehicles and drivers, efficiency and optimization of delivery services, proper use of customer routing and notification software, achievement of labor plan, and other delivery metrics.
* Responsible for execution of all daily store operational activities and ensures all Activity Planner tasks are completed and signed-off by the due date.
* Full accountability for minimizing shrink & damage expense by maintaining strong operational processes and asset protection controls in the facility.
* Maintains inventory accuracy by ensuring that accurate cycle counts are performed, scan receiving, and fulfillment processes are completed, manages online order fulfillment process; reconciles store unavailable bins and reviews and acts on other inventory reports as warranted.
* Oversees the shipping and receiving process to include all Purchase Orders, Transfer Orders, Reverse Flow process, and other product movement is handled correctly within the facility.
* Trains and coaches team to minimize product damages and employee accidents; assesses damaged inventory to determine salability; ensures all confirmed damage is properly marked-out of inventory.
* Assists in leading the store to...
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Type: Permanent Location: GILBERT, US-AZ
Salary / Rate: Not Specified
Posted: 2024-05-12 07:54:07
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Primary leadership responsibility is to create an uplifting and friendly customer experience through exceptional service by highly satisfying each customer's needs and exceeding their expectations..
Responsibilities will also include interviewing, training, evaluating performance, rewarding and coaching associates.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in Arizona, Fry's Food Stores merged with The Kroger Company in 1983.
Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Arizona.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Fry's family!Minimum
* Effective communication/customer service skills
* Knowledge of basic math
* Ability to handle stressful situations
* Ability to lead other associates
* Flexibility in work schedule
* Successful completion of basic and supervisory skills
* Establishing an uplifting work environment that allows associates to feel valued, appreciated, and engaged
* Empowering associates to create a simple, fresh and inspired shopping experience for every customer
* Prioritizing and planning work activities by using time efficiently
* Identify and resolve problems in a timely manner by gathering and analyzing information skillfully and developing alternate solutions
* Communicate the company, department, and job-specific information to associates including information from board meetings and huddles
* Ensure new associates are properly oriented to the department and understand the benefits of working
* Being committed to the company's customer and associate promise
* Supporting the Customer 1st team
* Delegating work assignments that match the responsibility of the associate while giving them clear direction and monitoring progress
* Consistently being on time for work and meetings and ensuring responsibilities are covered when absent
* Executing on all action plans and daily priorities including performance goals and best practices
* Adherence to all food safety regulations and guidelines
* Reinforcing safety programs by complying with safety procedures, identifying unsafe conditions and notifying store managemen...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2024-05-12 07:54:07
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Janitorial
Relay is one of the largest janitorial service providers in the greater Portland area.
Our team proudly cleans shared spaces such as the award-winning Portland International Airport (PDX), Portland State University (PSU), and Portland City Hall.
Learn more about what it's like to work on our janitorial team!
COVID Vaccination Requirements
Where permitted by applicable law, you must be fully vaccinated or exempted by an approved medical or religious exemption request by your start date (first day reporting to work) to be considered for employment.
If you're covered by a medical or religious exemption, please ask for the appropriate exception form during your interview process.
More about us
Relay Resources is a nonprofit organization based in Portland, OR, that employs more than 700 people, the majority of whom are people with disabilities.
We cultivate meaningful work through services we provide to business and government customers, which include janitorial, landscaping, document services, and supply chain solutions.
We also own and manage more than 900 units of affordable housing.
We create value for our community by delivering quality services to our customers, good jobs to our employees, and affordable homes to our residents.
Equal Opportunity
Relay Resources is proud to be an Equal Opportunity Employer and we welcome everyone to our team/to apply.
We are committed to a people-first, inclusive culture that benefits our employees, customers, and residents.
Relay encourages a diversity of applicants of all backgrounds and identities including disability, race, color, religion, gender identity, national origin, political affiliation, sexual orientation, military service, marital status, parental status, age, and individuals with a Preferred Worker Card.
Let us know if you need a reasonable accommodation during the application or interview process, or to perform the job you are applying for.
Be the first to know about job openings! Sign up for our weekly job openings newsletter.
Not just work.
Meaningful work.
People are at the heart of everything we do.
Our mission is to cultivate meaningful work for people with disabilities.
We encourage those with a disability, a Preferred Worker Card, or other barriers to employment to apply.
If you need help applying, please call 503-408-3035.
What you'll do
* Drive between sites to perform the following duties
* Disinfect touch-points and wipe surfaces
* Ensure restrooms and terminals are clean including furniture, glass, and outside cleaning
* Provide basic floor care tasks such as vacuuming, daily carpet spotting, sweeping, and mopping
* Confirm all equipment is in good and safe working condition
* Dust, empty trash, stock restrooms, and clean walls, windows, and countertops
* Communicate with a supervisor about inventory needs.
The Benefits
SEIU benefits include medical, dental, paid time off, paid sick days, and paid holidays.
Employees must c...
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Type: Permanent Location: Oak Grove, US-OR
Salary / Rate: Not Specified
Posted: 2024-05-12 07:54:06
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Location: Remote Opportunity - Must live in Arizona, Florida, Indiana, Georgia, Pennsylvania, or Texas.
Summary: Are you passionate about assisting others and thrive in a dynamic virtual environment? Join our team at Accredo by Evernorth, a leading specialty pharmacy serving patients with complex health conditions.
As a Customer Service Associate Representative, you'll play a crucial role in delivering exceptional patient care and support while representing Accredo with professionalism and empathy.
Key Responsibilities:
* Assist patients and prescribers through inbound/outbound phone calls or web support.
* Handle various inquiries including scheduling medication orders, order status updates, explaining patient benefits, resolving account issues, and billing inquiries.
* Serve as a liaison between patients and internal expert teams.
* Participate in extensive paid training to ensure proficiency in Accredo/Cigna systems and procedures.
* Maintain high call volume productivity, handling an average of 30-50 calls daily.
* Adhere to scheduled work hours and meet performance metrics.
Role Summary: Our Customer Service Associate Representatives are integral to our mission of elevating patient care.
With a focus on empathy and attention to detail, you'll anticipate patient needs and provide solutions proactively.
This role requires a commitment to excellence in customer service and the ability to thrive in a fast-paced virtual environment.
Qualifications:
* High School Diploma or equivalent required.
* 1+ years of customer service experience.
* Proficient in Microsoft Office Suite and navigating multiple systems simultaneously.
* Ability to excel in a high-volume call center environment.
* Strong communication skills, both written and verbal.
* Organized with excellent time-management abilities.
* Customer-oriented with the capacity to adapt to various patient perspectives.
* Must be available to work within Contact Center hours: Monday through Friday, 8:00 am to 11:00 pm EST, and Saturday, 8:00 am - 5:00 pm EST.
* Reliable internet connectivity and a dedicated workspace free of distractions required.
* Must attend 100% of training within the first 90 days of employment.
Join Our Team: Embark on a rewarding career with Accredo by Evernorth, where your dedication to exceptional customer service will make a difference in the lives of patients.
We offer comprehensive training, career development opportunities, and a supportive virtual environment.
Apply now to be part of a team committed to transforming healthcare and improving patient outcomes.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmac...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-05-11 08:47:20
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General Summary:
Full stack developer who has experience developing client facing web/mobile applications using the technologies listed above.
They are expected to work closely with developers, technical project managers, principle engineers and business stakeholders to ensure that application solutions meet business/customer requirements.
Essential Functions:
* Candidates will need to have experience with medium-to-large-scale web development.
* Ability to develop within "full" technology stack
* Be part of a fast moving team, working with the latest tools and open source technologies
* Design and develop our next generation of RESTful APIs and Event driven services in a distributed environment
* Use advanced, distributed technologies to process, store, and quickly retrieve huge volumes of data
* Work on a development team using agile methodologies
Qualifications:
* 7-10 years of work experience in application engineering
* Experience with scripting languages such as JavaScript, Typescript
* Experience with React (preferred), React Native (preferred), Angular 2+, or Ember.
* Solid understanding of OOP, Design Patterns, Data Structures and Web Standards
* Solid understanding of JavaScript, HTML and CSS
* Strong understanding of parallel processing, concurrency and asynchronous concepts
* Strong experience with enterprise level N-tier web applications
* NoSql Database - DynamoDb, MongoDB, Cassandra
* Caching - Redis, Memcached
* Experience with cloud infrastructure (Preferred - AWS, Google App Engine, or Heroku
* Experience with Application Monitoring Tools (Splunk, Cloudwatch, Dynatrace etc)
* Strong experience with Continuous Integration/Deployments (Jenkins/Terraform/Git Lab Runners)
Nice-to-haves
* Experience with Node
* Experience in SSO (SAML, OPENID)
* Knowledge of search solutions such as Lucene, Solr, or ElasticSearch
* Experience in architecting and designing distributed systems that are highly available and security focused
* Experience with designing event-based systems
* Understanding Queue/Messaging services- JMS, Amazon SQS, MS MQ, etc.
* Experience with single-page applications
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 123,400 - 205,600 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure.
That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
Starting on day one of your employment, you'll be offered several health-related benefits includ...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-05-11 08:47:18
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hours - 5:30 AM - 3:30 PM Wednesday - Saturday
*
*subject to change based on business need
Our Pharmacy Technician Senior Representative is responsible for theaccurate and timely execution of all assigned tasks in accordance with standard operating procedures, work instructions and supervisor direction.
Distribution of workload and workflow for members of their assigned area to ensure assigned work is completed timely and accurately.
Serves as a resource to lead and supervisor and back up to team members.
Supports productivity, quality and safety efforts by accurately operating production equipment, assisting in troubleshooting and rectifying issues, and participating in development of policies and procedures.
ESSENTIAL FUNCTIONS:
* Ensure appropriate distribution of workload and workflow for assigned area including shifting resources and back filling as needed.
* Accurately and responsibly operates production equipment to include but not limited to changing labels, cleaning printers, monitoring production equipment, restocking materials; Ensure appropriate teams are informed of equipment malfunctions.
* Serve as the first line resource for questions/issues for team members in coordination with supervisor; Promote a positive work environment for team that supports high employee morale and job satisfaction.
* Identify and document issues impacting performance and productivity of team members; Raise issues to Lead and Supervisor for action; Provide input regarding solutions for same.
* Assist Lead and Supervisor in ensuring that established policies and standard operating procedures are being followed and that individual and team goals for productivity and quality are met/exceeded.
* Assist in the development and documentation of policies and procedures for technicians, including specific training materials and ensuring these documents are current and accurate; Assist in training and validating technician staff regarding procedures; Provide one on one training in addition to group sessions on an as needed basis; Provide tips on how to get the job done more efficiently and accurately; Ensure that all team members are cross trained to cover production functions.
* Other duties as assigned.
MINIMUM QUALIFICATIONS:
* HS diploma or equivalent working experience.
* Two to three years of experience; experience in a dispensing pharmacy setting required.
* Pharmacy Technician license/certification/registration as required by state law.
* General PC knowledge and e-mail abilities.
* Knowledge of standard concepts, practices, and procedures within dispensing pharmacy, strong attention to detail with good organizational skills, good verbal and written communication skills, ability to adapt in a dynamic work environment, learn quickly, solve problems and make decisions.
Ability and desire to assist team members, Willingness to work a flexible schedule to accommodate heavy work volumes, ability to ...
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Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2024-05-11 08:47:14
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Work Location: Remote
Must have a Maryland Counseling License
Evernorth Behavioral Health
Job Title: Case Management Lead Analyst (Licensed Telephonic Counselor)
ROLE SUMMARY:
A great opportunity to help military members and their families!
This position is responsible for providing confidential behavioral health consultations and 1-12 fifty minute sessions of non-medical counseling (EAP) to members of the military and their family.
Non-medical counseling is focused on a specific issue or concern and includes developing strategies and solutions, building on the participant's strengths, accessing support systems, and utilizing community resources.
Sessions are provided telephonically, via video or secure chat and are intended to be solution focused and short-term.
Non-medical Counseling topics are varied but often include the following issues:
* Stress
* Transition/Relocation
* Grief and loss
* Employment issues
* Marital/couple conflict or communication
* Parent-Child Relational Problems
* Academic or Educational problems
* Problems related to Primary Support
The successful candidate will have demonstrated excellence with solution focused therapy with a passion to deliver a service experience that exceeds the participant's expectation.
The team works in a fast-paced environment, on a queue, taking non-medical counseling calls in the moment, as well as through scheduled appointments.
The team is staffed 24/7 in support of the schedules of military members around the world.
This role offers a great salary with an excellent benefits package that starts your first day of employment including a continuing education program with funding and extra leave time.
Duties and Responsibilities:
* Provide participants with confidential, non-medical counseling services
* Assess the participant's immediate risk and biopsychosocial needs
* Provide appropriate referrals for resources and treatment
* Use clinical expertise, professional judgment and best practices
* Execute duty to warn/mandated reporting processes
* Partner with peers and leaders promoting and embracing a culture of change; supporting all parties through the change process
* Demonstrate the ability to be agile and flexible in work process.
* Deliver excellent clinical judgment and interpersonal communication skills
* Understand confidentiality and privacy regulations
* Demonstrate excellent verbal and written communication
* Display knowledge and understanding of the military lifestyle and culture while maintaining the highest degree of sensitivity, compassion and respect for Service Members and their families.
Qualifications:
* Must be a U.S.
Citizen
* Master's degree or PhD from an accredited graduate program in a mental health related field such as social work, psychology, marriage/family therapy, or counseling
* Current, valid, unrestricted counseling license/certification ...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-05-11 08:47:12
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WORK LOCATION: This is a REMOTE work position.
Preferred locations within the West Coast Region: CA, OR, AZ, WY, NV, WA, Alaska
The Competitive Unit Cost Advisor has as its main focus the analysis of competitive unit cost information, validation of internal information and the development of actions and tools to improve Cigna's competitive unit cost position.
Partners closely with peers and management in Network Development & Competitive Insights, as well as matrix partners in Contracting, Sales, Network Analytics/Medical Economics, Underwriting and Pricing to accurately understand and represent Cigna's competitive unit cost position by area and product and to help drive improvements.
Support the generation of actionable reports to assist Contracting.
This position is responsible for Local Market Affordability/TMC support, including analysis of discount information, Risk Adjusted PMPM, Coordination of Benefits (COB) information, and other internal and external data sources to most accurately portray historic and projected competitive unit cost positions at both the market level and the provider level.
This position will evaluate cost trend projections compared to budgeted plan trends by product, by area and by provider to determine root causes of variances to plan and to identify opportunities for improvement.
This individual will obtain competitive data points from many sources and produce actionable reporting based on the data.
This position is responsible for working in a highly matrixed organization in a collaborative manner and exhibiting behaviors, attitudes and actions that demonstrate a high level of teamwork.
DUTIES AND RESPONSIBILITIES:
* Support COB, Onpoint, UC Plan, Hospital Transparency Analytics, NS&E updates, Local Market Affordability reviews, Market/Provider Triangulations, and Event Planning as needed.
* I ndependently present to Contracting & other customers competitive insight analyses in support of market discount and unit cost improvement initiatives.
* Evaluate discounts by product by area by component of medical expense to identify trends by payor, product or market.
* Validate internal roll ups of discount information inclusive of projected trends and ensure accurate representation of information to internal and external customers.
* Review of the current market's unit cost position and consult with the Regional Unit Cost Lead to recommend opportunities for medical cost improvements.
* Assessment of current unit cost position compared to competition and creation of reports to display competitive position.
* Partner closely with matrix partners to tap additional sources of competitive data and plot market trends.
* Partner with Pricing, Underwriting and Sales to help create accurate portrayal of unit cost within Pricing assumptions and in build up of employer specific medical expense.
* Determine competitive unit cost positions for top priority markets.
* Create and/...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-05-11 08:47:11
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This Chief Technical Product Owner (CTPO) role will lead a team of TPOs for products that create and/or consume clinical and financial opportunities, including Opportunity Management System (OMS) and HealthConnect 360 (HC360).
The role will have direct management responsibility for a team of TPOs supporting the OMS and HC360 products through the entire Agile value delivery cycle, including close collaboration with business partners to create market-driven roadmaps, quarterly program increment planning, supporting the bi-weekly sprint cadence, assisting in design and testing, and supporting releases and production support.
Responsible for managing the work of the team, as well as resource planning and career management.
Must be comfortable working with a high amount of ambiguity and demonstrate strong collaboration skills with all partners, peers, and staff.
Responsibilities
* Cultivates a close working relationship with Business Product Owners (BPO) and other stakeholders to create a product roadmap that maximizes value, drives earnings growth, and improves customer outcomes.
* Fully understands customer needs (proposes, influences and shapes market research, can turn customer insights into action), external environmental influences, and competitive offerings and provides key input to the feature roadmap.
* Supports discovery, ideation, estimation and value analysis for potential new product features, in partnership with the BPOs, Architects, Engineering leaders, and other stakeholders.
* Provides oversight of intake activities and supports the creation of estimates when needed.
* Independently manages and influences cross-functional relationships, as required for features within the program backlog.
* Provides guidance and mentorship to direct reports and other TPOs, and provides input into their features and/or user stories as needed.
* Leads TPOs in Story Mapping, adoption and utilization of Agile best practices to decompose work from themes, p-epics, epics/features and stories.
* Partners with and supports Architects and Engineering leaders in the development of solution options, identification and prioritization of enablers and dependencies, and the identification of constraints, guidelines, and non-functional requirements as they relate to features within the program backlog.
* Partners with Delivery Manager in scope management, risk management, communication management, dependency management, and PI Planning and execution.
* Resolves escalated issues related to feature and user story issues when appropriate.
* Provides comprehensive consultation related to p-epics, epics/features and stories to Business and Technology partners and leadership, on all phases of the value delivery cycle.
* Participates in resource and capacity planning.
* Provides regular and ongoing leadership, coaching, mentoring, and guidance to TPO direct reports, including weekly 1:1s, quarterly check-i...
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Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2024-05-11 08:47:11
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340B Account Manager - Verity Solutions
Job Summary
Responsible for owning the ongoing account relationship and regular communications with a group of Verity Solutions accounts.
Educates, guides and set appropriate expectations with customers on maximizing Verity Solutions products for cost savings and compliance with 340B program guidelines.
Duties and Responsibilities
• Develop ongoing account relationships and serve as the key contact with assigned customers to understand their 340B program, compliance obligations, concerns and other pertinent data to develop clear service solutions.
• Consistently apply the client business review standards and expectations for consistent communication with assigned accounts, including frequency of scheduled contact and topics for review.
• Establish routines to review and analyze key savings metrics and account elements to maintain compliance and visibility to account performance including, but not limited to multipliers, ignores, unknowns, and savings reports.
• Educate and train customers on platform interaction specifics and new features/functions of all Verity products.
• Proactively report on findings for data anomalies to the appropriate team members and advise on next steps for resolution when possible.
• Use primary client management toolset (Salesforce) to manage and document all client interactions and projects as assigned.
• Respond timely and completely to customer cases as assigned, ensuring our service level standards are achieved.
• Support and promote the Verity Solutions performance standards and values through positive interactions with both internal and external stakeholders on a regular basis.
• Support occasional after-hours/weekend on-call support expectations
• Attend to other initiatives and goals as assigned
Experience, Skills and Qualifications
• BA or BS in Business or related field or equivalent work experience.
• 3+ years in a customer support, technical support or SaaS account management position.
• Strong written business communication skills, including proven ability to deal with competing goals, ability to lead difficult conversations, and the ability to achieve compromise outcomes.
• Aptitude to analyze data issues and troubleshoot problems with customer data.
• Strong experience and comfort level with MS office products, especially Excel.
• Experience using a CRM toolset, preferably SalesForce.com
• Ability to professionally and calmly communicate in both written and verbal forms with all levels of customer staff and management.
• Ability to be a self-starter, including strong multi-tasking capability, track record of managing multiple client accounts with shifting priorities and details in a fast-paced environment.
• Passion for working with customers, proactive problem-solving, and embodying a culture to exceed expectations.
• Experience working in a goal oriented, delivery focused, and dynamic environment....
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-05-11 08:47:05
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At Cigna we are committed to providing our customers with employee benefits, expertise and services that improve the health, well-being and productivity of their employees.Cigna's people are the key to our success in a changing and increasingly competitive marketplace.The collective skills, behaviors and work experiences of all Cigna employees enable us to make a real difference in the lives of our members.
We seek the most talented and creative minds in the industry to develop innovative solutions our customers value and consumers expect.
Major Duties
This role is in the Global Risk Management (GRM) Department reporting into the Finance Division.
Primary responsibilities include:
* Supporting the GRM claims reporting system, Clearsight; responsible for ensuring all new claims and required information are captured in the system; establishing standardized reports in the claim reporting system, including Insurance Placement reports, Loss reports and Claim Audit reports.
* Support financial operations for GRM, including requesting payment of premiums, settlements, etc.; reconciling payment systems to ensure consistency; ensuring all payments are appropriately captured in Clearsight; expense projections and allocations; monopolistic state, excise, and surplus tax reporting.
* Coordinate data submission and reporting for annual reserve reviews; communicate and report results.
* Support management reporting function through quarterly GRM reviews and Business Insurance Overviews.
* Responsible for managing the Surety program, including managing broker and insurer relationships.
* Assist with Insurance placements and renewals, ensure all submission and policy data has been appropriately maintained; complete renewal checklists; maintain enterprise Schedule of Insurance.
* Act as Compliance Assistant, ensuring appropriate filings and or responses to requests: Sarbanes-Oxley reports, Insurance Department reviews, 1099 Reporting, Physician Credentialing, National Practitioner Database, MCARE and OSHA/Workers Compensation postings, and Certificates of Insurance.
* Developing written policies and procedures for GRM processes, including Requests for Proposals (RFPs), Claims Management, GRM Manual, Financial Reporting, etc.
with a focus on looking for efficiencies and improvement opportunities.
Requirements:
* Bachelor's degree in Finance, Business Administration, Risk Management or Accounting
* 2 - 3+ years of Risk Management experience preferred
* Knowledge of health services industry preferred
* Knowledge of insurance and finance concepts preferred
* Ability to interact with internal and external business partners to support GRM goals
* Priority setting, problem solving and drive for results: Demonstrates agility to perform multiple projects while completing daily and weekly workload requirements.
* Effective business acumen and written and verbal communication
* Demonstrate...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2024-05-11 08:47:04
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Case Management Sr.
Analyst - Specialty Consultant
JOB TITLE: Case Management Sr.
Analyst - Specialty Consultant
JOB BAND: Low Band 3 with $500 CEU budget and 2 CEU days aligned
DEPARTMENT: Clinical Operations-Clinical
UNIT/SECTION: Military OneSource
REPORTS TO: Specialty Consultant Manager (Supervisor)
Role Summary:
A great opportunity to help military members and their families!
The Specialty Consultant works with members of the military and their families in providing confidential specialty and special needs consultations.
The Specialty Consultant is responsible for identifying the individual and/or family's most immediate needs and leveraging their behavioral expertise to recommend available services that meet those needs.
This key role provides participants with support, education, resources, as well as information regarding legal/educational entitlements they may be eligible for.
The Specialty Consultant will coach the participant to an individualized plan of action to best meet their needs.
Specialty topics are varied but often include the following issues:
* Adults and children with special needs
* Complex areas of Disability/Educational law & entitlements (will not provide legal advice)
* Special needs trusts/estate planning (will not provide legal advice)
* Adoption
* Eldercare
* The military health care system & TRICARE
* Building healthy relationships
* Support for new parents
* Pet Care
* Everyday resources
The team works in a fast-paced environment, on a queue, taking Specialty Consultant/Special Needs Consultant calls in the moment, as well as through scheduled appointments.
Consultations are available by telephone, and/or using web based applications including real-time audio/video and chat discussions.
Duties and Responsibilities:
* Ability to created individualized Action Plans based on the needs of the participant.
Leverage behavioral expertise in formulating recommendations that best meet participant goals.
* Provide 1:1 telephonic, video and chat specialty/special needs consultations to help the participant identify and meet their individualized needs.
* Educate participants on applicable educational and disability law while coaching them to take steps towards legal entitlements they are most likely to be eligible for given their unique circumstances (no legal advice)
* Research and provide participants with a wide variety of civilian and military resources
* Execute duty to warn/mandated reporting processes as needed
* Contribute constructively in team meetings and with matrix partners in a manner to enhance relationships and to improve communication and procedures relevant to team functioning.
* Perform additional tasks/projects as needed, requested or assigned.
* Comply with all policies and Standard Operating Procedures.
* Maintain a minimum of 12 professional development hours per calendar year on topics related ...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-05-11 08:47:03
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Summary
Conducts facility provider contract underwriting/analysis.
Partners with the Behavioral Health Network team to deliver unit cost results in line with trend/cost expectations to ensure competitive positioning within the marketplace.
Partners with Manager to streamline and enhance facility modeling tools, incorporate competitive insights, and evolve overall suite of tools and reports to best support dynamic Network goals and strategies.
This individual will possess technical and business knowledge to provide standardized, customized, and ad hoc modeling for provider negotiations.
In addition, there will be a technical component that is required with a thorough understanding of relational databases, the information warehouse, medical claims data, and query logic.
Responsibilities
* Analyze impact to trends for facility contract negotiations
* Effectively influence contracting in a strategic fashion and offer meaningful options during negotiations with a provider
* Provide ad hoc analysis and deep dives into data as appropriate to support negotiation and provide value to our contracting partners
* Summarize and explain findings and recommendations
* Proactively synthesize facility reviews to develop market profiles, understanding provider mix, impacts, and opportunities for trend mitigation
Qualifications
* 6+ years' of facilities contract analysis experience
* Financial and Medical Claims data fluency (CPT, revenue codes, claim level financials, ub v hcfa, etc)
* Strong analytical and data visualization skills; Skilled proficiency with tools such as SQL and/or SAS and Tableau highly preferred
* Advanced knowledge and experience extracting data and large data sets
* Exceptional communication and problem solving skills
* Experience with Microsoft Office software
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 95,200 - 158,600 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure.
That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
For more details on our employee benefits programs, visit Life at Cigna Group .
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitm...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2024-05-11 08:47:01
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Sr.
Account Executive (Pulmonary Conditions), Accredo - GA / SC Territory
The Sr.
Specialty Sales / Account Manager is responsible for promoting and selling Accredo' s Specialty Pharmacy Services in product lines that have been assigned in the specified territory.
Advanced Pulmonary Therapy areas include: oral, infused and inhaled PAH, ILD, IPF, CF and Alpha-1 therapies.
AE will serve as primary liaison and advocate for our customers and their specialty patients, and will work closely with internal constituents to ensure that our long tradition of excellence in customer service and CQI is maintained.
*
*This role will support both the Georgia and South Carolina market.
Candidate should be familiar with both markets, and ideally reside in the metro Atlanta, GA or nearby area to assure success in this role.
*
*
NOTE : Knowledge and experience in PAH, CF, IPF and/or CF therapies is highly desirable, but role does not require it IF candidate has documented success at selling a service-based model to clients, preferably in the healthcare and / or equivalent field(s).
ESSENTIAL FUNCTIONS
* Serve as primary sales contact representing company to physicians' offices, hospital clinics and any other potential referral sources - including outpatient and independent physician-owned infusion suites.
* Collaborate with clinical care teams, reimbursement department and brand teams to provide insights and forward-thinking solutions to ensure Accredo' s competitive advantage.
* Assist National Account Managers in implementing key payer contracts to drive local pull-through business.
Communicates regularly with Payor teams.
* Develop territory sales forecasts based on completed profile of assigned physician offices.
Responsible for tracking all referrals from physicians.
* Use business acumen and advanced knowledge of Accredo products/services and industry trends to meet and / or exceed established patient admit goals.
* Attend and participate in key conferences / exhibits for targeted audiences (i.e.
physicians, nurses, support groups, etc.).
* Attend case conferences with internal support staff from service branches.
* Participate and assist in strategic planning of key sales & launch meetings.
QUALIFICATIONS
* Bachelor's Degree in related field, and 8-12 years relevant experience or
* Master's degree with 6-10 year of relevant experience, preferred
* Preference given to sales experience in a service model w/ PAH/IPF/CF/Alpha specific knowledge highly desirable - and / or clinical nursing experience
* MS Office 365 - Excel, PowerPoint & Word and overall computer proficiency
* Knowledge of managed care / insurance benefits / payers
* Experience with strategic business plan development.
* Excellent organizational and problem-solving skills.
* Proven ability to self-motivate.
This is a field based / hybrid role and thus it will require the ability to work both in-person at referri...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2024-05-11 08:47:00
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Evernorth Workplace Care offers health care delivery services along with population health and health coaching solutions, conducted in person or virtually.
Our mission is to deliver proactive, personalized, and holistic patient care and coaching by acting on health data and insights to improve the overall health and wellness of our clients' employees, and those they care about most, by providing access to high quality, affordable services where they work and live.
Our Evernorth Workplace Care solution isn't a one-size-fits-all model.
Using data-driven insights, we'll customize a solution that addresses your organization's most pressing needs-creating a more affordable, predictable, and simple health care experience.
Evernorth Workplace Care - Personalized Care Where You Are
Behavioral Health Coach - LMFT LCSW LPC:
• Provide onsite face-to-face customer coaching and support
• Identify customer health education needs through targeted health assessment activities.
• Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals.
• Empower customers to become an active participant in their own health outcomes.
• Assist Customer in overcoming barriers to better health
• Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges and Health related seminars.
• May perform biometric screenings, including finger sticks, blood pressure, body composition, etc.
• Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes.
• Provide support for health-related site events, which include open enrollment, wellness committee facilitation, flu shot events, health fairs, etc.
What we expect from you:
• Strong Clinical skills with at least 3 or more years of experience in mental health field.
• Master's degree in Psychology, Social Work or related behavioral health field
• LCSW LPC LMFT or Clinical Psychologist
• Licensure required in a mental health field.
• Bachelor's degree in a health-related field.
• At least 3 or more years of experience in health coaching, health education and health promotion.
• High energy level, with dynamic presentation & communication skills is required.
• Positive role model in demonstrating healthy behaviors
• Passion for health improvement
• Ability to work independently
• Customer-centric focus
• Ability to proactively collaborate professionally with the client and other matrix partners.
• Understand and own a variety of clinical targets and outcome measurements.
Develop action plans that drive clinical value for the customers and clients.
• Proven administrative abilities, with strong computer and software application skills.
• Bilingual Spanish/English required
This Health Educator must be based in greater Phoenix AZ or Dallas TX for in...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2024-05-11 08:46:59
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The Public Sector (G&E) Business Development Senior Advisor is responsible for influencing key decisions and taking actions that result in public sector membership growth & success.
This role will serve as an advisor and key partner to local market sales teams to develop and evolve the government and education sales and retention strategy.
As a subject matter in the public sector, this role requires significant external relationship building.
This role will report to the G&E General Manager with a dotted line to the applicable Market Growth Leader(s) to which they are aligned.
Key Responsibilities:
* Informs our public sector sales distribution strategy within aligned markets.
* Builds and maintains the necessary partnerships and relationships to grow and retain our public sector business.
* Contributes to pipeline/prospect development in conjunction with the local market sales leadership - with keen focus on targeting prospects that are viable candidates to win.
* Reports/advises on pipeline development and activities that are advancing the sales process - with a focus on conveying key needs of the segment to support the sales process.
* Engagement with segment underwriting, legal, and product leadership where appropriate.
* Consistent engagement with RFP Proposal Response Team to ensure superior RFP product.
* Involvement with all key local market strategic planning/business development meetings.
* Serve as strong relationship liaison between local market leadership and Government Segment leadership and balances the priorities and focus of the local market and the segment.
* Maintains a deep understanding of the unique government dynamics and competitive landscape of each geographic market and applicable changes.
* Builds the long-term pipeline in pursuit of:
+ New medical and dental public sector accounts >3,000 employees.
+ First time medical adds to assigned large/existing dental only accounts > 3,000 ees.
+ Retention of assigned large existing accounts > 3,000 employees out to bid
* Articulate the value proposition of Cigna healthcare to current & prospective public sector clients.
* Point of contact for all matters related to procurement with new and existing customers.
* Engagement with broker/consultants as needed (pre/post RFP) in partnership with local market sales leadership.
Development of diverse supplier relationships where applicable.
* All direct to client pre-RFP work that will influence Cigna's position and understanding of government and education prospects, including but not limited to:
+ Meetings with HR, Finance, Senior Management officials.
+ Engagement with union employee leadership.
+ Meetings with influential elected officials; meetings with influential community partners if appropriate; development of minority vendor strategies if appropriate; engagement and management of local lobbyis...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2024-05-11 08:46:56
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ROLE SUMMARY
The National Sales Analyst (NSA) is an integral member of the National Accounts sales team and partners closely with the new and existing business sales team members to enable and support the growth of client and consultant relationships within the segment.
The NSA owns the end-to-end RFP/RFI process and coordinates and drives activity and communication across all internal matrix partners to ensure alignment with client strategy and Cigna's value proposition.
ROLE COMPONENTS
RFP Project Manager
* Manages new and existing business RFPs end-to-end for all Lines of Business
* Manages multiple complex RFPs concurrently with aggressive deadlines and diverse formats
* Facilitates How to Win (HTW) / Prospect Qualification process
* Leads HTW call, PM Briefing call with reliance on NST/NAE support
* Consultative partner to NST/NAE and leadership during identification of viable bids
* Assists NST/NAE to build client-specific strategy; applies and disseminates during RFP process
* Engages standard matrix partners as needed based on RFP specifications
* Edits/Manipulates matrix partner output, i.e., plan designs from PBAB, disruption results from RSU, etc.
* Reviews questionnaire draft end-to-end prior to submission
* Provides RFP data to NST/NAE for finalist meeting
* Ensure salesforce.com entry and accuracy
Strategic Partner - Internal & External
* Manages relationships with sales and account team members, UW, other matrix partners
* Communicates externally with consultants, including related to missing data, logistical elements of RFPs
Subject Matter Expert
* Maintains and enhances knowledge of Cigna products and capabilities to include in RFPs
* Identifies applicable solutions to quote in RFPs based on consultant/client issues and requests
* Demonstrates foundational level of understanding of Cigna's processes, solutions, strategy
* Understands and applies all established processes and SOPs
* Proactively participates in segment-wide trainings and discussions as an active learner to establish and uphold baseline knowledge
Team Contributor
* Supports off-season process improvement projects, segment initiatives
* Collaborates with new team members as needed
* Shares recommendations on updates to existing documentation of best practices
* Actively participates during team meetings
QUALIFICATIONS
* Experience with healthcare RFPs for some or all of the following lines of business: medical, dental, pharmacy, clinical, behavioral, vision
* Knowledge of healthcare industry including trends, products, processes
* Strong presentation skills; ability to modify communication delivery based on audience
* Exceptional project management skills
* Expert organizational skills; ability to plan for both the long and short term; ability to work on many issues at once and to prioritize work
* Demonstrated ability ...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-05-11 08:46:54
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Job Description
Bilingual Certified Diabetes Health Educator - Cigna Onsite Health - Orlando/Tampa/or Miami FL
At Cigna, we listen to , advocate for , and collaborate with our customers to empower them to identify their health goals and own their solutions.
This role is all about demonstrating daily support of Consumer Health Engagement Cultural Beliefs.
Our Onsite Health Educators and RN Health Coaches are the linchpins to ensure we achieve better health outcomes for our customers.
They focus on key areas of partnership including:
* Customer Strong - Make a WOW difference for our customers
* Me to We - Take accountability to trust, collaborate and partner
* Own It! See a need and act
* Be Bold: Challenge the status quo
* Listen to Advocate: What matters to you, matters to us
* Think it Through: Proactively deliver solutions focused on doing the right thing
Sound like you? Great! Here's more on how you'll make a difference :
• Provide virtual/onsite face-to-face customer coaching and support
• Identify customer health education needs through targeted health assessment activities.
• Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals.
• Empower customers to become an active participant in their own health outcomes.
• Assist Customer in overcoming barriers to better health
• Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges and Health related seminars.
• May perform biometric screenings, including finger sticks, blood pressure, body composition, etc.
• Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes.
• Provide support for health-related site events, which include open enrollment, wellness committee facilitation, flu shot events, health fairs, etc.
• Responsible for the adoption and demonstration of the Consumer Health Engagement cultural beliefs.
Be a role model for the six cultural beliefs to drive personal accountability and organizational results.
What we expect from you :
*
*Must be Bilingual in Spanish
*
*
• Strong Clinical skills with at least 3 or more years of experience certified diabetes health coaching, health education and health promotion
• Bachelor's degree in a health-related field.
Master's degree preferred.
• Current ACLS/BLS/CPR/AED Certification
• High energy level, with dynamic presentation skills is required.
• Positive role model in demonstrating healthy behaviors
• Passion for health improvement
• Ability to work independently
• Customer-centric focus
• Ability to proactively collaborate professionally with the client and other matrix partners.
• Understand and own a variety of clinical targets and outcome measurements.
Develop action plans that drive clinical value for the customer...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-05-11 08:46:53
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THE INTERNAL AGENCY
We're a full-service internal agency that just happens to take up residence inside a global health company.
A company with an incredibly ambitious mission: to improve the health and vitality of those we serve.We show up every day to advance this mission for The Cigna Group, Cigna Healthcare and Evernorth Health Services.It takes a heck of a lot of grit.
But most importantly, it takes our unique blend of health care expertise and artful storytelling to craft the meaningful campaigns, content and experiences that inspire healthy action.
POSITION SUMMARY
The Cigna Group's Internal Agency is seeking ambitious and detail-oriented account coordinator candidates to execute creative projects in support of its three key accounts.
You will combine a can-do, problem-solving attitude, with a client-service mentality, learning the best practices of agency client service and "what it takes" to develop and execute creative projects.
Candidates will be responsible for supporting the Agency's Account Management teams to flawlessly deliver and execute our best work, on strategy, on time, on budget, and with superior quality.
Reporting to the account supervisor or manager, the account coordinator will be become an indispensable partner to clients and agency staff, with creation and maintenance of creative project status reports, project intake, statements of work, as well liaising with client teams to coordinate the execution of creative deliverables.
The Account Coordinator will represent the best of our agency, establishing trust, setting, managing and meeting expectations and commitments, to help become the agency of choice for our partners.
WHAT YOU'LL DO
* Assist in the day-to-day administration of the account, working to perform tasks associated with maintaining a healthy client relationship and productive delivery of creative projects to clients and business partners
* Maintain a high-level of awareness of creative project activities, detail-oriented oversight and project management of those projects in support of the Account team, with owning project status reports, capturing and distributing meeting notes to clients and internal teams, keeping the process moving inside the agency across the teams that are contributing to the project
* Exercise effective communication skills to convey dependencies, commitments, project details and clarity of direction to help keep the team on track
* In partnership with Integrated Production function/partners to deliver flawless execution of marketing campaigns and programs from project intake/inception to completion, maintaining the project management tool, timelines, budget commitments and liaising with partners to remove barriers for delivering the work
* Creation of detailed and accurate statements of work and project plans and other project documentation
* Serve as day to day contact for clients and business partners, taking and maintaining ownership for how the ...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-05-11 08:46:52
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Job Description Summary
Delivers specific delegated tasks assigned by a supervisor in the Case Management job family.
Handles moderately-complex cases.
Performs prospective, concurrent, and retrospective reviews for inpatient acute care, rehabilitation, referrals, and select outpatient services.
Ensures that case management program objectives are met by evaluating the effectiveness of alternative care services and that cost effective, quality care is maintained.
Evaluates, recommends, and maintains close relationship with inpatient and outpatient counseling/treatment facilities.
Evaluates employee counseling and treatment needs and makes recommendation on changes or additions to appropriate programs.
Manages own caseload and coordinates all assigned cases.
Completes day-to-day Case Management tasks without immediate supervision, but has ready access to advice from more experienced team members.
Tasks involve a degree of forward planning and anticipation of needs/issues.
Resolves non-routine issues escalated from more junior team members.
May require a Master's Degree in a health care related field with current licensure.
Job Description
This position, the Nurse Case Manager Senior Analyst, through the case management process, will promote the improvement of health outcomes to members and assist those members experiencing the burdens of illness and injury.
The Case Manager will assess, plan, implement, coordinate, monitor and evaluate options and services to meet an individual's health needs within case load assignments of a defined population based on business perspectives.
The Case Manager will promote quality cost-effective outcomes managing care needs through the continuum of care utilizing effective verbal and written communication skills and a consumerism approach through education and health advocacy to members serviced.
Ability to work independently and effectively communicate to internal and external customers in a telephonic environment.
Responsibilities:
* Establishes a collaborative relationship with client (plan participant/member), family, physician(s), and other providers to determine medical history and current status and to assess the options for optimal outcomes.
* Obtains informed verbal consent and takes all steps to obtain written consent as appropriate.
* Promote consumerism through education and health advocacy.
* Assesses member's health status and treatment plan and identifies any gaps or barriers to healthcare.
Establishes a documented patient centric case management plan involving all appropriate parties (client, physician, providers, employers, etc), identifies anticipated case results/outcomes, criteria for case closure, and promotes communication within all parties involved.
* Implements, coordinates, monitor and evaluate the case management plan on an ongoing, appropriate basis.
* Adheres to professional practice within scope of licensure and certification quality assurance sta...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-05-11 08:46:51
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THE TEAM
We're a full-service internal agency that just happens to take up residence inside a global health company.
A company with an incredibly ambitious mission: to improve the health and vitality of those we serve.We show up every day to advance this mission for The Cigna Group, Cigna Healthcare and Evernorth Health Services.It takes a heck of a lot of grit.
But most importantly, it takes our unique blend of health care expertise and artful storytelling to craft the meaningful campaigns, content and experiences that inspire healthy action.
POSITION SUMMARY
Our internal agency is seeking an Associate Motion Designer to join our studio team, reporting directly to the Executive Content Producer.
You will be a fundamental part of our team, contributing to, motion graphics/animation, video, and social content projects across all dimensions of The Cigna Group and our two go-to-market brands Cigna Healthcare and Evernorth Health Services (D2C, B2B, B2B2C).
To do this, you'll need to be both a creative and pragmatic thinker who brings ideas to life based on deep experience and a high standard for your craft.
All of this with the goal of delivering meaningful brand experiences for our customers, clients and partners.
WHAT YOU'LL DO
* Partner with Creative and Studio Teams to bring insight-driven creative video/motion projects of all sizes to life with thoughtful motion design and animation for both internal and external audiences.
* Confidently bring, articulate, and defend conceptual and creative ideas within internal creative reviews, brainstorms and edit sessions, to get to the best possible final cut.
* Collaborate efficiently with producers, editors, and other members of the Studio team to creatively solve problems from storyboard through the final cut.
* Demonstrate a curiosity to stay on top of emerging trends, keep the pulse of industry best practices and look for ways to use them both to improve your craft.
* Act as a steward for our family of brands, responsible for maintaining consistency of visual identity across all experiences.
IDEAL CANDIDATES WILL OFFER
* Bachelor's degree in Motion Design, Animation, Video, Advertising, Marketing, Communications, or related field or equivalent work experience.
* 2-3 years of experience in an advertising agency, post-production studio or highly strategic in-house agency
* A portfolio that demonstrates production execution across all channels (must include examples of motion design/animation in video and social content.
Video editing examples a plus.)
* The ability to take initiative and effectively adapt to changes, troubleshoot, work efficiently and productively under tight deadlines.
* An enviable (almost to the point of being annoying) level of attention to detail.
* An aptitude for earning trust and developing meaningful relationships.
* High degree of experience in After Effects and proficiency in Premiere Pro as well as the rest ...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2024-05-11 08:46:47
