-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:55
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Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:54
-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:53
-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:52
-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:51
-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:49
-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:48
-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:47
-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:46
-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:45
-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:44
-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:43
-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:42
-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:41
-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:40
-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:39
-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:38
-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:35
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist department manager in achieving sales and profit goals established for the department, and monitor and control all established quality assurance standards.
Work closely with the Deli/Baker Merchandising team, as well as the Deli/Bakery department to create an environment that is engaging to customers.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!Minimum Position Qualifications:
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Ability to handle stressful situations
Desired Previous Job Experience
* High school education or equivalent
* Comparable Retail experience
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
* Offer product samples to help customers discover new items or products they inquire about
* Inform customers of Cheese Shop specials
* Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
* Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
* Adequately prepare, package, label and inventory ingredients in merchandise
* Check product quality to ensure freshness.
Review "sell by" dates and take appropriate action
* Label, stock and inventory department merchandise
* Report product ordering/shipping discrepancies to the department manager
* Understand the store's layout and be able to locate products when requested by customer
* Stay current with present, future, seasonal and special ads
* Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
...
....Read more...
Type: Permanent Location: Newport, US-KY
Salary / Rate: Not Specified
Posted: 2024-05-04 10:17:33
-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:28
-
Description & Requirements
Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC client.
Essential Duties and Responsibilities:
- Work on a variety of projects requiring considerable judgement and initiative.
- Demonstrate in-depth understanding of technical tactics, and may have supervisory responsibilities.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Project Specific Duties:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases,
troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Education and Experience:
•Associate's Degree from an accredited college or university required, equivalent experience will be considered in lieu of degree
•At least two (2) years of relevant Help Desk experience required
•Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
•Experience with and/or ability to use call center telephony equipment
•Experience in customer support or call center support
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
•Government experience preferred - Strong verbal and written communication skills
•Strong analytical and problem-solving skills
•Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
•Highly detail-oriented, organized, timely, and customer service-oriented
•Ability to work well independently and in a team setting
•Adaptable, flexible and able to deal with ambiguity and change
•Excellent oral and written communication and customer service skills
•Excellent attention to detail and good analytical skills
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 3-5 years of experience.
- May have additional training or education in area of s...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: 23.76
Posted: 2024-05-04 10:17:25
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards.
Direct, support and supervise all functions, duties and activities for the Seafood department.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Missouri, Gerbes merged with The Kroger Company in 1983.
Today, we're proudly serving Gerbes customers in 6 stores throughout Columbia and Jefferson City areas.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Gerbes family!Minimum
* Effective communication skills
* Knowledge of basic math
* Ability to handle stressful situations
* Current food handlers permit once employed
* Possess adequate knife handling skills and knife speed
Desired
* High school diploma or equivalent
* Management experience
* Knowledge of cutting, traying, wrapping, and labeling
* Seafood experience
* Retail experience
* Second language: speaking, reading and/or writing
* Promote trust and respect among associates by communicating company, department, and job specific information.
* Collaborate with associates and promote teamwork to help achieve company/store goals.
* Establish performance goals for department and empower associates to meet or exceed targets.
* Develop adequate scheduling to manage customer volume throughout hours of operation.
* Train and develop associates on performance of their job and participate in the performance appraisal process.
* Adhere to all local, state and federal laws, and company guidelines.
* Create an environment that enables customers to feel welcome, important and appreciated by possessing knowledge of products sold within the department; offer product samples to help customers discover new items or products they inquire about; inform customers of specials.
* Cut seafood to customers' requests using proper cutting equipment and provide them with fresh/frozen products they have ordered
* Prepare foods according to the food temper...
....Read more...
Type: Permanent Location: Columbia, US-MO
Salary / Rate: Not Specified
Posted: 2024-05-04 10:16:31
-
Description & Requirements
Maximus is looking for a Team lead to help support the Financial Reconciliation team
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibilities:
* Monitor and report volume to management using the Daily Volume Report (DVR)
* Ensuring OOS (Out of Standard) volume is worked and SLAs (Service Level Agreement) are met
* Assigning volume to be worked
* Skilling agents in ENCORE/IDT/Salesforce
* Running PACs/scripts to process volume in a "lights out" process
* Verifying any exceptions are reported on the DVR
* Report volume received via (PAC) Process Automation & Control
* Resolve high priority accounts from OCA (Office of Customer Advocate), management, CSI database, or special requests from FSA for research/document requests
* Respond to customer inquiries in a professional and timely manner
* Priority requests from Call Center, Webchat escalations, & IL Dispute IDTs
* Assist with monthly/daily quality control (QC)
* Shadow/reverse shadow agents struggling to meet performance levels
* Provide best practices (keyboard shortcuts, dual monitor set up with applications)
* Identifying and reporting system issues with the following: CLASS (Consolidated Loan Administration Servicing System) and IDT (Inter Departmental Transmittal) database error messages
* Assist in audit requests
* Providing timelines or documents for auditors
Minimum Requirements:
* High School diploma or equivalent with Associate degree and/or 2-4 years of experience.
* May have additional training or education in area of specialization.
* Servicing Specialist or financial and/or customer service background
* Demonstrated ability to successfully mentor less senior Servicing Specialists in completing day -to-day activities.
* Thorough understanding of business area processes and applicable department systems in the Repayment Options area.
* Ability to clearly articulate detailed processes and procedures to ensure understanding by all audience levels dealing with income driven repayment plans
* Must be able to effectively handle escalated customer accounts or issues
* Demonstrated negotiation skills and the ability to influence others.
* Typically acts as a lead or expert with considerable on-the-job experience.
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
Additional Requirements as per contract/client:
* Must reside in the U.S.
* Must be a U.S.
citizen.
* Must be able to pass a ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: 25
Posted: 2024-05-04 10:15:57
-
Description & Requirements
Maximus is looking for a Team lead to help support the Financial Reconciliation team
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibilities:
* Monitor and report volume to management using the Daily Volume Report (DVR)
* Ensuring OOS (Out of Standard) volume is worked and SLAs (Service Level Agreement) are met
* Assigning volume to be worked
* Skilling agents in ENCORE/IDT/Salesforce
* Running PACs/scripts to process volume in a "lights out" process
* Verifying any exceptions are reported on the DVR
* Report volume received via (PAC) Process Automation & Control
* Resolve high priority accounts from OCA (Office of Customer Advocate), management, CSI database, or special requests from FSA for research/document requests
* Respond to customer inquiries in a professional and timely manner
* Priority requests from Call Center, Webchat escalations, & IL Dispute IDTs
* Assist with monthly/daily quality control (QC)
* Shadow/reverse shadow agents struggling to meet performance levels
* Provide best practices (keyboard shortcuts, dual monitor set up with applications)
* Identifying and reporting system issues with the following: CLASS (Consolidated Loan Administration Servicing System) and IDT (Inter Departmental Transmittal) database error messages
* Assist in audit requests
* Providing timelines or documents for auditors
Minimum Requirements:
* High School diploma or equivalent with Associate degree and/or 2-4 years of experience.
* May have additional training or education in area of specialization.
* Servicing Specialist or financial and/or customer service background
* Demonstrated ability to successfully mentor less senior Servicing Specialists in completing day -to-day activities.
* Thorough understanding of business area processes and applicable department systems in the Repayment Options area.
* Ability to clearly articulate detailed processes and procedures to ensure understanding by all audience levels dealing with income driven repayment plans
* Must be able to effectively handle escalated customer accounts or issues
* Demonstrated negotiation skills and the ability to influence others.
* Typically acts as a lead or expert with considerable on-the-job experience.
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
Additional Requirements as per contract/client:
* Must reside in the U.S.
* Must be a U.S.
citizen.
* Must be able to pass a ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: 25
Posted: 2024-05-04 10:15:56
-
Description & Requirements
Maximus is looking for a Team lead to help support the Financial Reconciliation team
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.
Essential Duties and Responsibilities:
* Monitor and report volume to management using the Daily Volume Report (DVR)
* Ensuring OOS (Out of Standard) volume is worked and SLAs (Service Level Agreement) are met
* Assigning volume to be worked
* Skilling agents in ENCORE/IDT/Salesforce
* Running PACs/scripts to process volume in a "lights out" process
* Verifying any exceptions are reported on the DVR
* Report volume received via (PAC) Process Automation & Control
* Resolve high priority accounts from OCA (Office of Customer Advocate), management, CSI database, or special requests from FSA for research/document requests
* Respond to customer inquiries in a professional and timely manner
* Priority requests from Call Center, Webchat escalations, & IL Dispute IDTs
* Assist with monthly/daily quality control (QC)
* Shadow/reverse shadow agents struggling to meet performance levels
* Provide best practices (keyboard shortcuts, dual monitor set up with applications)
* Identifying and reporting system issues with the following: CLASS (Consolidated Loan Administration Servicing System) and IDT (Inter Departmental Transmittal) database error messages
* Assist in audit requests
* Providing timelines or documents for auditors
Minimum Requirements:
* High School diploma or equivalent with Associate degree and/or 2-4 years of experience.
* May have additional training or education in area of specialization.
* Servicing Specialist or financial and/or customer service background
* Demonstrated ability to successfully mentor less senior Servicing Specialists in completing day -to-day activities.
* Thorough understanding of business area processes and applicable department systems in the Repayment Options area.
* Ability to clearly articulate detailed processes and procedures to ensure understanding by all audience levels dealing with income driven repayment plans
* Must be able to effectively handle escalated customer accounts or issues
* Demonstrated negotiation skills and the ability to influence others.
* Typically acts as a lead or expert with considerable on-the-job experience.
Minimum Requirements
Minimum Requirements:
- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.
Additional Requirements as per contract/client:
* Must reside in the U.S.
* Must be a U.S.
citizen.
* Must be able to pass a ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: 25
Posted: 2024-05-04 10:15:54
