-
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
Essential Duties and Responsibilities
- Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide sufficient practice time, ensure integrity and completeness of information and provide required job aids to gain full program knowledge
- Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior
- Coordinate and administer practical examinations for new hire training classes to include tracking and documenting results and feedback provided
- Partner with contact center Supervisors, Managers, Training Lead and QA team to drive performance and quality of service
- Provide recommendations for graduation and/or termination from new hire training
- Plan and coordinate internal training logistics and activities
- Track virtual classroom activities
- Maintain records of attendance, test results, performance issues in the classroom and in nesting, quality monitor scores and feedback in nesting.
Make recommendations as appropriate
- Administer up-training sessions as needed
- Communicate training class progress to Training Lead as appropriate
- Actively strive to develop strong working relationships with all contact center personnel
- Lead activities to ensure smooth operations of the training process
- Work hours on-site that support operational and training needs
- Occasional travel to other sites may be required
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
Education and Essential Qualifications
- Bachelor's degree or appropriate combination of education and three (3) to five (5) years of customer service, leadership, and training experience required.
- Two (2) years of progressively responsible production/call center experience preferred.
- Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery preferred.
- High level of initiative and enthusiasm about training and employee development.
- Ability to effectively communicate with multiple levels within the organizat...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:29
-
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
Essential Duties and Responsibilities
- Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide sufficient practice time, ensure integrity and completeness of information and provide required job aids to gain full program knowledge
- Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior
- Coordinate and administer practical examinations for new hire training classes to include tracking and documenting results and feedback provided
- Partner with contact center Supervisors, Managers, Training Lead and QA team to drive performance and quality of service
- Provide recommendations for graduation and/or termination from new hire training
- Plan and coordinate internal training logistics and activities
- Track virtual classroom activities
- Maintain records of attendance, test results, performance issues in the classroom and in nesting, quality monitor scores and feedback in nesting.
Make recommendations as appropriate
- Administer up-training sessions as needed
- Communicate training class progress to Training Lead as appropriate
- Actively strive to develop strong working relationships with all contact center personnel
- Lead activities to ensure smooth operations of the training process
- Work hours on-site that support operational and training needs
- Occasional travel to other sites may be required
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
Education and Essential Qualifications
- Bachelor's degree or appropriate combination of education and three (3) to five (5) years of customer service, leadership, and training experience required.
- Two (2) years of progressively responsible production/call center experience preferred.
- Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery preferred.
- High level of initiative and enthusiasm about training and employee development.
- Ability to effectively communicate with multiple levels within the organizat...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:28
-
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
Essential Duties and Responsibilities
- Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide sufficient practice time, ensure integrity and completeness of information and provide required job aids to gain full program knowledge
- Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior
- Coordinate and administer practical examinations for new hire training classes to include tracking and documenting results and feedback provided
- Partner with contact center Supervisors, Managers, Training Lead and QA team to drive performance and quality of service
- Provide recommendations for graduation and/or termination from new hire training
- Plan and coordinate internal training logistics and activities
- Track virtual classroom activities
- Maintain records of attendance, test results, performance issues in the classroom and in nesting, quality monitor scores and feedback in nesting.
Make recommendations as appropriate
- Administer up-training sessions as needed
- Communicate training class progress to Training Lead as appropriate
- Actively strive to develop strong working relationships with all contact center personnel
- Lead activities to ensure smooth operations of the training process
- Work hours on-site that support operational and training needs
- Occasional travel to other sites may be required
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
Education and Essential Qualifications
- Bachelor's degree or appropriate combination of education and three (3) to five (5) years of customer service, leadership, and training experience required.
- Two (2) years of progressively responsible production/call center experience preferred.
- Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery preferred.
- High level of initiative and enthusiasm about training and employee development.
- Ability to effectively communicate with multiple levels within the organizat...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:28
-
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
Essential Duties and Responsibilities
- Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide sufficient practice time, ensure integrity and completeness of information and provide required job aids to gain full program knowledge
- Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior
- Coordinate and administer practical examinations for new hire training classes to include tracking and documenting results and feedback provided
- Partner with contact center Supervisors, Managers, Training Lead and QA team to drive performance and quality of service
- Provide recommendations for graduation and/or termination from new hire training
- Plan and coordinate internal training logistics and activities
- Track virtual classroom activities
- Maintain records of attendance, test results, performance issues in the classroom and in nesting, quality monitor scores and feedback in nesting.
Make recommendations as appropriate
- Administer up-training sessions as needed
- Communicate training class progress to Training Lead as appropriate
- Actively strive to develop strong working relationships with all contact center personnel
- Lead activities to ensure smooth operations of the training process
- Work hours on-site that support operational and training needs
- Occasional travel to other sites may be required
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
Education and Essential Qualifications
- Bachelor's degree or appropriate combination of education and three (3) to five (5) years of customer service, leadership, and training experience required.
- Two (2) years of progressively responsible production/call center experience preferred.
- Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery preferred.
- High level of initiative and enthusiasm about training and employee development.
- Ability to effectively communicate with multiple levels within the organizat...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:27
-
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
Essential Duties and Responsibilities
- Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide sufficient practice time, ensure integrity and completeness of information and provide required job aids to gain full program knowledge
- Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior
- Coordinate and administer practical examinations for new hire training classes to include tracking and documenting results and feedback provided
- Partner with contact center Supervisors, Managers, Training Lead and QA team to drive performance and quality of service
- Provide recommendations for graduation and/or termination from new hire training
- Plan and coordinate internal training logistics and activities
- Track virtual classroom activities
- Maintain records of attendance, test results, performance issues in the classroom and in nesting, quality monitor scores and feedback in nesting.
Make recommendations as appropriate
- Administer up-training sessions as needed
- Communicate training class progress to Training Lead as appropriate
- Actively strive to develop strong working relationships with all contact center personnel
- Lead activities to ensure smooth operations of the training process
- Work hours on-site that support operational and training needs
- Occasional travel to other sites may be required
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
Education and Essential Qualifications
- Bachelor's degree or appropriate combination of education and three (3) to five (5) years of customer service, leadership, and training experience required.
- Two (2) years of progressively responsible production/call center experience preferred.
- Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery preferred.
- High level of initiative and enthusiasm about training and employee development.
- Ability to effectively communicate with multiple levels within the organizat...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:26
-
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
Essential Duties and Responsibilities
- Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide sufficient practice time, ensure integrity and completeness of information and provide required job aids to gain full program knowledge
- Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior
- Coordinate and administer practical examinations for new hire training classes to include tracking and documenting results and feedback provided
- Partner with contact center Supervisors, Managers, Training Lead and QA team to drive performance and quality of service
- Provide recommendations for graduation and/or termination from new hire training
- Plan and coordinate internal training logistics and activities
- Track virtual classroom activities
- Maintain records of attendance, test results, performance issues in the classroom and in nesting, quality monitor scores and feedback in nesting.
Make recommendations as appropriate
- Administer up-training sessions as needed
- Communicate training class progress to Training Lead as appropriate
- Actively strive to develop strong working relationships with all contact center personnel
- Lead activities to ensure smooth operations of the training process
- Work hours on-site that support operational and training needs
- Occasional travel to other sites may be required
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
Education and Essential Qualifications
- Bachelor's degree or appropriate combination of education and three (3) to five (5) years of customer service, leadership, and training experience required.
- Two (2) years of progressively responsible production/call center experience preferred.
- Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery preferred.
- High level of initiative and enthusiasm about training and employee development.
- Ability to effectively communicate with multiple levels within the organizat...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:26
-
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
Essential Duties and Responsibilities
- Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide sufficient practice time, ensure integrity and completeness of information and provide required job aids to gain full program knowledge
- Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior
- Coordinate and administer practical examinations for new hire training classes to include tracking and documenting results and feedback provided
- Partner with contact center Supervisors, Managers, Training Lead and QA team to drive performance and quality of service
- Provide recommendations for graduation and/or termination from new hire training
- Plan and coordinate internal training logistics and activities
- Track virtual classroom activities
- Maintain records of attendance, test results, performance issues in the classroom and in nesting, quality monitor scores and feedback in nesting.
Make recommendations as appropriate
- Administer up-training sessions as needed
- Communicate training class progress to Training Lead as appropriate
- Actively strive to develop strong working relationships with all contact center personnel
- Lead activities to ensure smooth operations of the training process
- Work hours on-site that support operational and training needs
- Occasional travel to other sites may be required
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
Education and Essential Qualifications
- Bachelor's degree or appropriate combination of education and three (3) to five (5) years of customer service, leadership, and training experience required.
- Two (2) years of progressively responsible production/call center experience preferred.
- Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery preferred.
- High level of initiative and enthusiasm about training and employee development.
- Ability to effectively communicate with multiple levels within the organizat...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:25
-
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
Essential Duties and Responsibilities
- Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide sufficient practice time, ensure integrity and completeness of information and provide required job aids to gain full program knowledge
- Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior
- Coordinate and administer practical examinations for new hire training classes to include tracking and documenting results and feedback provided
- Partner with contact center Supervisors, Managers, Training Lead and QA team to drive performance and quality of service
- Provide recommendations for graduation and/or termination from new hire training
- Plan and coordinate internal training logistics and activities
- Track virtual classroom activities
- Maintain records of attendance, test results, performance issues in the classroom and in nesting, quality monitor scores and feedback in nesting.
Make recommendations as appropriate
- Administer up-training sessions as needed
- Communicate training class progress to Training Lead as appropriate
- Actively strive to develop strong working relationships with all contact center personnel
- Lead activities to ensure smooth operations of the training process
- Work hours on-site that support operational and training needs
- Occasional travel to other sites may be required
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
Education and Essential Qualifications
- Bachelor's degree or appropriate combination of education and three (3) to five (5) years of customer service, leadership, and training experience required.
- Two (2) years of progressively responsible production/call center experience preferred.
- Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery preferred.
- High level of initiative and enthusiasm about training and employee development.
- Ability to effectively communicate with multiple levels within the organizat...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:25
-
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
Essential Duties and Responsibilities
- Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide sufficient practice time, ensure integrity and completeness of information and provide required job aids to gain full program knowledge
- Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior
- Coordinate and administer practical examinations for new hire training classes to include tracking and documenting results and feedback provided
- Partner with contact center Supervisors, Managers, Training Lead and QA team to drive performance and quality of service
- Provide recommendations for graduation and/or termination from new hire training
- Plan and coordinate internal training logistics and activities
- Track virtual classroom activities
- Maintain records of attendance, test results, performance issues in the classroom and in nesting, quality monitor scores and feedback in nesting.
Make recommendations as appropriate
- Administer up-training sessions as needed
- Communicate training class progress to Training Lead as appropriate
- Actively strive to develop strong working relationships with all contact center personnel
- Lead activities to ensure smooth operations of the training process
- Work hours on-site that support operational and training needs
- Occasional travel to other sites may be required
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
Education and Essential Qualifications
- Bachelor's degree or appropriate combination of education and three (3) to five (5) years of customer service, leadership, and training experience required.
- Two (2) years of progressively responsible production/call center experience preferred.
- Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery preferred.
- High level of initiative and enthusiasm about training and employee development.
- Ability to effectively communicate with multiple levels within the organizat...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:24
-
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
Essential Duties and Responsibilities
- Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide sufficient practice time, ensure integrity and completeness of information and provide required job aids to gain full program knowledge
- Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior
- Coordinate and administer practical examinations for new hire training classes to include tracking and documenting results and feedback provided
- Partner with contact center Supervisors, Managers, Training Lead and QA team to drive performance and quality of service
- Provide recommendations for graduation and/or termination from new hire training
- Plan and coordinate internal training logistics and activities
- Track virtual classroom activities
- Maintain records of attendance, test results, performance issues in the classroom and in nesting, quality monitor scores and feedback in nesting.
Make recommendations as appropriate
- Administer up-training sessions as needed
- Communicate training class progress to Training Lead as appropriate
- Actively strive to develop strong working relationships with all contact center personnel
- Lead activities to ensure smooth operations of the training process
- Work hours on-site that support operational and training needs
- Occasional travel to other sites may be required
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
Education and Essential Qualifications
- Bachelor's degree or appropriate combination of education and three (3) to five (5) years of customer service, leadership, and training experience required.
- Two (2) years of progressively responsible production/call center experience preferred.
- Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery preferred.
- High level of initiative and enthusiasm about training and employee development.
- Ability to effectively communicate with multiple levels within the organizat...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:23
-
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
Essential Duties and Responsibilities
- Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide sufficient practice time, ensure integrity and completeness of information and provide required job aids to gain full program knowledge
- Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior
- Coordinate and administer practical examinations for new hire training classes to include tracking and documenting results and feedback provided
- Partner with contact center Supervisors, Managers, Training Lead and QA team to drive performance and quality of service
- Provide recommendations for graduation and/or termination from new hire training
- Plan and coordinate internal training logistics and activities
- Track virtual classroom activities
- Maintain records of attendance, test results, performance issues in the classroom and in nesting, quality monitor scores and feedback in nesting.
Make recommendations as appropriate
- Administer up-training sessions as needed
- Communicate training class progress to Training Lead as appropriate
- Actively strive to develop strong working relationships with all contact center personnel
- Lead activities to ensure smooth operations of the training process
- Work hours on-site that support operational and training needs
- Occasional travel to other sites may be required
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
Education and Essential Qualifications
- Bachelor's degree or appropriate combination of education and three (3) to five (5) years of customer service, leadership, and training experience required.
- Two (2) years of progressively responsible production/call center experience preferred.
- Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery preferred.
- High level of initiative and enthusiasm about training and employee development.
- Ability to effectively communicate with multiple levels within the organizat...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:23
-
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
Essential Duties and Responsibilities
- Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide sufficient practice time, ensure integrity and completeness of information and provide required job aids to gain full program knowledge
- Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior
- Coordinate and administer practical examinations for new hire training classes to include tracking and documenting results and feedback provided
- Partner with contact center Supervisors, Managers, Training Lead and QA team to drive performance and quality of service
- Provide recommendations for graduation and/or termination from new hire training
- Plan and coordinate internal training logistics and activities
- Track virtual classroom activities
- Maintain records of attendance, test results, performance issues in the classroom and in nesting, quality monitor scores and feedback in nesting.
Make recommendations as appropriate
- Administer up-training sessions as needed
- Communicate training class progress to Training Lead as appropriate
- Actively strive to develop strong working relationships with all contact center personnel
- Lead activities to ensure smooth operations of the training process
- Work hours on-site that support operational and training needs
- Occasional travel to other sites may be required
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
Education and Essential Qualifications
- Bachelor's degree or appropriate combination of education and three (3) to five (5) years of customer service, leadership, and training experience required.
- Two (2) years of progressively responsible production/call center experience preferred.
- Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery preferred.
- High level of initiative and enthusiasm about training and employee development.
- Ability to effectively communicate with multiple levels within the organizat...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:22
-
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
Essential Duties and Responsibilities
- Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide sufficient practice time, ensure integrity and completeness of information and provide required job aids to gain full program knowledge
- Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior
- Coordinate and administer practical examinations for new hire training classes to include tracking and documenting results and feedback provided
- Partner with contact center Supervisors, Managers, Training Lead and QA team to drive performance and quality of service
- Provide recommendations for graduation and/or termination from new hire training
- Plan and coordinate internal training logistics and activities
- Track virtual classroom activities
- Maintain records of attendance, test results, performance issues in the classroom and in nesting, quality monitor scores and feedback in nesting.
Make recommendations as appropriate
- Administer up-training sessions as needed
- Communicate training class progress to Training Lead as appropriate
- Actively strive to develop strong working relationships with all contact center personnel
- Lead activities to ensure smooth operations of the training process
- Work hours on-site that support operational and training needs
- Occasional travel to other sites may be required
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
Education and Essential Qualifications
- Bachelor's degree or appropriate combination of education and three (3) to five (5) years of customer service, leadership, and training experience required.
- Two (2) years of progressively responsible production/call center experience preferred.
- Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery preferred.
- High level of initiative and enthusiasm about training and employee development.
- Ability to effectively communicate with multiple levels within the organizat...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:21
-
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
Essential Duties and Responsibilities
- Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide sufficient practice time, ensure integrity and completeness of information and provide required job aids to gain full program knowledge
- Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior
- Coordinate and administer practical examinations for new hire training classes to include tracking and documenting results and feedback provided
- Partner with contact center Supervisors, Managers, Training Lead and QA team to drive performance and quality of service
- Provide recommendations for graduation and/or termination from new hire training
- Plan and coordinate internal training logistics and activities
- Track virtual classroom activities
- Maintain records of attendance, test results, performance issues in the classroom and in nesting, quality monitor scores and feedback in nesting.
Make recommendations as appropriate
- Administer up-training sessions as needed
- Communicate training class progress to Training Lead as appropriate
- Actively strive to develop strong working relationships with all contact center personnel
- Lead activities to ensure smooth operations of the training process
- Work hours on-site that support operational and training needs
- Occasional travel to other sites may be required
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
Education and Essential Qualifications
- Bachelor's degree or appropriate combination of education and three (3) to five (5) years of customer service, leadership, and training experience required.
- Two (2) years of progressively responsible production/call center experience preferred.
- Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery preferred.
- High level of initiative and enthusiasm about training and employee development.
- Ability to effectively communicate with multiple levels within the organizat...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:21
-
Essential Duties and Responsibilities:
Litigation Strategy & Management
- Lead the management of a portfolio of significant commercial, regulatory, employment, and class action litigation involving the Company, including affirmative matters brought on the Company's behalf.
- Provide strategic direction on alternative dispute resolution proceedings, including arbitration and mediation.
- Deliver practical, business-oriented pre-litigation counseling to proactively position disputes for favorable outcomes.
- Develop and execute litigation strategies, including fact investigations, legal research, and oversight of pleadings, motions, and discovery.
- Partner closely with outside counsel on major matters, including deposition preparation, trial strategy, and oral arguments where appropriate.
- Interview and prepare witnesses, including senior executives, as needed.
Outside Counsel & Budget Oversight
- Select, retain, and manage outside counsel to ensure high-quality representation, cost discipline, and alignment with Company objectives.
- Establish and oversee litigation budgets, forecasting, and spend controls.
- Negotiate and manage fee arrangements, including alternative fee structures where appropriate.
Investigations & Regulatory Matters
- Assist in representing the Company in internal and external investigations, including those initiated by regulators.
- Coordinate closely with Compliance, Government Relations, Human Resources, and other internal stakeholders to ensure consistency of legal positions and risk management strategies.
Risk Mitigation & Advisory
- Proactively identify litigation and regulatory risks across the Company's businesses, informed by evolving legal, regulatory, and enforcement trends.
- Partner with business leaders to develop pragmatic solutions that reduce future litigation exposure.
- Incorporate lessons learned from prior matters into preventative legal guidance and operational improvements.
Reporting & Governance
- Provide regular updates to the Chief Legal Officer on the status, strategy, and risk profile of significant matters.
- Prepare materials and presentations for senior management and, as requested, the Board of Directors or Audit Committee related to litigation exposure, reserves, and emerging risk trends.
- Assist in the assessment and establishment of litigation reserves in coordination with Finance.
Team Leadership & Culture
- Help build and maintain a high-performing litigation function by supporting talent development, knowledge sharing, and best-practice processes.
- Promote a culture of integrity, accountability, inclusion, and collaboration consistent with the Company's values.
- Support operational excellence through metrics, reporting, and continuous improvement of litigation and investigation processes.
Minimum Requirements
- Juris Doctor (JD) from an ABA-accredited law school.
- Active license to practice law in at least one U.S.
state.
-10+ years of progressively...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:20
-
Essential Duties and Responsibilities:
Litigation Strategy & Management
- Lead the management of a portfolio of significant commercial, regulatory, employment, and class action litigation involving the Company, including affirmative matters brought on the Company's behalf.
- Provide strategic direction on alternative dispute resolution proceedings, including arbitration and mediation.
- Deliver practical, business-oriented pre-litigation counseling to proactively position disputes for favorable outcomes.
- Develop and execute litigation strategies, including fact investigations, legal research, and oversight of pleadings, motions, and discovery.
- Partner closely with outside counsel on major matters, including deposition preparation, trial strategy, and oral arguments where appropriate.
- Interview and prepare witnesses, including senior executives, as needed.
Outside Counsel & Budget Oversight
- Select, retain, and manage outside counsel to ensure high-quality representation, cost discipline, and alignment with Company objectives.
- Establish and oversee litigation budgets, forecasting, and spend controls.
- Negotiate and manage fee arrangements, including alternative fee structures where appropriate.
Investigations & Regulatory Matters
- Assist in representing the Company in internal and external investigations, including those initiated by regulators.
- Coordinate closely with Compliance, Government Relations, Human Resources, and other internal stakeholders to ensure consistency of legal positions and risk management strategies.
Risk Mitigation & Advisory
- Proactively identify litigation and regulatory risks across the Company's businesses, informed by evolving legal, regulatory, and enforcement trends.
- Partner with business leaders to develop pragmatic solutions that reduce future litigation exposure.
- Incorporate lessons learned from prior matters into preventative legal guidance and operational improvements.
Reporting & Governance
- Provide regular updates to the Chief Legal Officer on the status, strategy, and risk profile of significant matters.
- Prepare materials and presentations for senior management and, as requested, the Board of Directors or Audit Committee related to litigation exposure, reserves, and emerging risk trends.
- Assist in the assessment and establishment of litigation reserves in coordination with Finance.
Team Leadership & Culture
- Help build and maintain a high-performing litigation function by supporting talent development, knowledge sharing, and best-practice processes.
- Promote a culture of integrity, accountability, inclusion, and collaboration consistent with the Company's values.
- Support operational excellence through metrics, reporting, and continuous improvement of litigation and investigation processes.
Minimum Requirements
- Juris Doctor (JD) from an ABA-accredited law school.
- Active license to practice law in at least one U.S.
state.
-10+ years of progressively...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:20
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS249, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
• Manage and support enterprise telephony systems across these programs, including hardware, software, peripherals, and call applications such as WFO/WFM, CMS, and call recording platforms.
• Install, configure, operate, monitor, and maintain enterprise infrastructure, including web servers (e.g., IIS), application servers, and telecom hardware (e.g., Dell PowerEdge servers, Anaya J Series phones).
• Install, configure, troubleshoot, and resolve issues related to telephony systems, Windows / Linux servers, network connectivity, and system integrations with Active Directory, DNS, DHCP, and LDAP.
• Collaborate with cross-functional teams to implement telephony solutions that ensure high availability, call quality, and compliance with security and performance standards.
• Apply regular and emergency patches to Windows / Linux Server environments to maintain security and compliance.
• Perform system upgrades and migrations, including planning, testing, and execution.
• Conduct regular system health checks and preventive maintenance.
• Coordinate with security teams to address audit findings and implement appropriate remediations.
• Other tasks as assigned.
Job-Specific Minimum Requirements:
• Active Secret security clearance.
• Due to contract requirements, only US Citizens can be considered.
Candidates with dual citizenship cannot be considered.
• 7+ years of experience supporting telephony systems in a systems administrator or engineer role.
o Experience with Windows / Linux Server environments, including installation, patching, and troubleshooting.
o Experience with telephony platforms, including Avaya and call recording/workforce management applications.
o Experience with VMware environments, including ESXi and vCenter, for installation, upgrades, troubleshooting, and ESXi certificate management.
o Networking experience includes IPv4 / IPv6, ports/protocols, and monitoring.
o Familiarity with remediation and validation of security vulnerabilities in a Windows / Linux Server environment.
o Proficiency with managing and monitoring infrastructure, including telephony peripherals and server systems.
o Knowledge of client/server certificate management.
o Experience with Active Directory and Group Policy Administration.
• Candidates must reside within a commutable distance for daily onsite work and on-call requirements.
• This contract supports systems that require 24x7x365 uptime.
Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.
Preferred/Desirable Skills:
• Prior DHS suitability
• Scripting experience (PowerShell, Shell scripting)
• Experience with virtualization technologies (VMWare)
• Experience with Microsoft SQL Server and PostgreSQL databases
• Demonstrated e...
....Read more...
Type: Permanent Location: Annapolis Junction, US-MD
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:19
-
Essential Duties and Responsibilities:
Litigation Strategy & Management
- Lead the management of a portfolio of significant commercial, regulatory, employment, and class action litigation involving the Company, including affirmative matters brought on the Company's behalf.
- Provide strategic direction on alternative dispute resolution proceedings, including arbitration and mediation.
- Deliver practical, business-oriented pre-litigation counseling to proactively position disputes for favorable outcomes.
- Develop and execute litigation strategies, including fact investigations, legal research, and oversight of pleadings, motions, and discovery.
- Partner closely with outside counsel on major matters, including deposition preparation, trial strategy, and oral arguments where appropriate.
- Interview and prepare witnesses, including senior executives, as needed.
Outside Counsel & Budget Oversight
- Select, retain, and manage outside counsel to ensure high-quality representation, cost discipline, and alignment with Company objectives.
- Establish and oversee litigation budgets, forecasting, and spend controls.
- Negotiate and manage fee arrangements, including alternative fee structures where appropriate.
Investigations & Regulatory Matters
- Assist in representing the Company in internal and external investigations, including those initiated by regulators.
- Coordinate closely with Compliance, Government Relations, Human Resources, and other internal stakeholders to ensure consistency of legal positions and risk management strategies.
Risk Mitigation & Advisory
- Proactively identify litigation and regulatory risks across the Company's businesses, informed by evolving legal, regulatory, and enforcement trends.
- Partner with business leaders to develop pragmatic solutions that reduce future litigation exposure.
- Incorporate lessons learned from prior matters into preventative legal guidance and operational improvements.
Reporting & Governance
- Provide regular updates to the Chief Legal Officer on the status, strategy, and risk profile of significant matters.
- Prepare materials and presentations for senior management and, as requested, the Board of Directors or Audit Committee related to litigation exposure, reserves, and emerging risk trends.
- Assist in the assessment and establishment of litigation reserves in coordination with Finance.
Team Leadership & Culture
- Help build and maintain a high-performing litigation function by supporting talent development, knowledge sharing, and best-practice processes.
- Promote a culture of integrity, accountability, inclusion, and collaboration consistent with the Company's values.
- Support operational excellence through metrics, reporting, and continuous improvement of litigation and investigation processes.
Minimum Requirements
- Juris Doctor (JD) from an ABA-accredited law school.
- Active license to practice law in at least one U.S.
state.
-10+ years of progressively...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:18
-
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
Essential Duties and Responsibilities
- Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide sufficient practice time, ensure integrity and completeness of information and provide required job aids to gain full program knowledge
- Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior
- Coordinate and administer practical examinations for new hire training classes to include tracking and documenting results and feedback provided
- Partner with contact center Supervisors, Managers, Training Lead and QA team to drive performance and quality of service
- Provide recommendations for graduation and/or termination from new hire training
- Plan and coordinate internal training logistics and activities
- Track virtual classroom activities
- Maintain records of attendance, test results, performance issues in the classroom and in nesting, quality monitor scores and feedback in nesting.
Make recommendations as appropriate
- Administer up-training sessions as needed
- Communicate training class progress to Training Lead as appropriate
- Actively strive to develop strong working relationships with all contact center personnel
- Lead activities to ensure smooth operations of the training process
- Work hours on-site that support operational and training needs
- Occasional travel to other sites may be required
Minimum Requirements
- High School diploma or equivalent required; Bachelor's degree preferred.
- 3 years of leadership and/or training experience required.
- May have additional training or education in area of specialization.
Education and Essential Qualifications
- Bachelor's degree or appropriate combination of education and three (3) to five (5) years of customer service, leadership, and training experience required.
- Two (2) years of progressively responsible production/call center experience preferred.
- Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery preferred.
- High level of initiative and enthusiasm about training and employee development.
- Ability to effectively communicate with multiple levels within the organizat...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:18
-
Essential Duties and Responsibilities:
Litigation Strategy & Management
- Lead the management of a portfolio of significant commercial, regulatory, employment, and class action litigation involving the Company, including affirmative matters brought on the Company's behalf.
- Provide strategic direction on alternative dispute resolution proceedings, including arbitration and mediation.
- Deliver practical, business-oriented pre-litigation counseling to proactively position disputes for favorable outcomes.
- Develop and execute litigation strategies, including fact investigations, legal research, and oversight of pleadings, motions, and discovery.
- Partner closely with outside counsel on major matters, including deposition preparation, trial strategy, and oral arguments where appropriate.
- Interview and prepare witnesses, including senior executives, as needed.
Outside Counsel & Budget Oversight
- Select, retain, and manage outside counsel to ensure high-quality representation, cost discipline, and alignment with Company objectives.
- Establish and oversee litigation budgets, forecasting, and spend controls.
- Negotiate and manage fee arrangements, including alternative fee structures where appropriate.
Investigations & Regulatory Matters
- Assist in representing the Company in internal and external investigations, including those initiated by regulators.
- Coordinate closely with Compliance, Government Relations, Human Resources, and other internal stakeholders to ensure consistency of legal positions and risk management strategies.
Risk Mitigation & Advisory
- Proactively identify litigation and regulatory risks across the Company's businesses, informed by evolving legal, regulatory, and enforcement trends.
- Partner with business leaders to develop pragmatic solutions that reduce future litigation exposure.
- Incorporate lessons learned from prior matters into preventative legal guidance and operational improvements.
Reporting & Governance
- Provide regular updates to the Chief Legal Officer on the status, strategy, and risk profile of significant matters.
- Prepare materials and presentations for senior management and, as requested, the Board of Directors or Audit Committee related to litigation exposure, reserves, and emerging risk trends.
- Assist in the assessment and establishment of litigation reserves in coordination with Finance.
Team Leadership & Culture
- Help build and maintain a high-performing litigation function by supporting talent development, knowledge sharing, and best-practice processes.
- Promote a culture of integrity, accountability, inclusion, and collaboration consistent with the Company's values.
- Support operational excellence through metrics, reporting, and continuous improvement of litigation and investigation processes.
Minimum Requirements
- Juris Doctor (JD) from an ABA-accredited law school.
- Active license to practice law in at least one U.S.
state.
-10+ years of progressively...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:17
-
Essential Duties and Responsibilities:
Litigation Strategy & Management
- Lead the management of a portfolio of significant commercial, regulatory, employment, and class action litigation involving the Company, including affirmative matters brought on the Company's behalf.
- Provide strategic direction on alternative dispute resolution proceedings, including arbitration and mediation.
- Deliver practical, business-oriented pre-litigation counseling to proactively position disputes for favorable outcomes.
- Develop and execute litigation strategies, including fact investigations, legal research, and oversight of pleadings, motions, and discovery.
- Partner closely with outside counsel on major matters, including deposition preparation, trial strategy, and oral arguments where appropriate.
- Interview and prepare witnesses, including senior executives, as needed.
Outside Counsel & Budget Oversight
- Select, retain, and manage outside counsel to ensure high-quality representation, cost discipline, and alignment with Company objectives.
- Establish and oversee litigation budgets, forecasting, and spend controls.
- Negotiate and manage fee arrangements, including alternative fee structures where appropriate.
Investigations & Regulatory Matters
- Assist in representing the Company in internal and external investigations, including those initiated by regulators.
- Coordinate closely with Compliance, Government Relations, Human Resources, and other internal stakeholders to ensure consistency of legal positions and risk management strategies.
Risk Mitigation & Advisory
- Proactively identify litigation and regulatory risks across the Company's businesses, informed by evolving legal, regulatory, and enforcement trends.
- Partner with business leaders to develop pragmatic solutions that reduce future litigation exposure.
- Incorporate lessons learned from prior matters into preventative legal guidance and operational improvements.
Reporting & Governance
- Provide regular updates to the Chief Legal Officer on the status, strategy, and risk profile of significant matters.
- Prepare materials and presentations for senior management and, as requested, the Board of Directors or Audit Committee related to litigation exposure, reserves, and emerging risk trends.
- Assist in the assessment and establishment of litigation reserves in coordination with Finance.
Team Leadership & Culture
- Help build and maintain a high-performing litigation function by supporting talent development, knowledge sharing, and best-practice processes.
- Promote a culture of integrity, accountability, inclusion, and collaboration consistent with the Company's values.
- Support operational excellence through metrics, reporting, and continuous improvement of litigation and investigation processes.
Minimum Requirements
- Juris Doctor (JD) from an ABA-accredited law school.
- Active license to practice law in at least one U.S.
state.
-10+ years of progressively...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:16
-
Essential Duties and Responsibilities:
Litigation Strategy & Management
- Lead the management of a portfolio of significant commercial, regulatory, employment, and class action litigation involving the Company, including affirmative matters brought on the Company's behalf.
- Provide strategic direction on alternative dispute resolution proceedings, including arbitration and mediation.
- Deliver practical, business-oriented pre-litigation counseling to proactively position disputes for favorable outcomes.
- Develop and execute litigation strategies, including fact investigations, legal research, and oversight of pleadings, motions, and discovery.
- Partner closely with outside counsel on major matters, including deposition preparation, trial strategy, and oral arguments where appropriate.
- Interview and prepare witnesses, including senior executives, as needed.
Outside Counsel & Budget Oversight
- Select, retain, and manage outside counsel to ensure high-quality representation, cost discipline, and alignment with Company objectives.
- Establish and oversee litigation budgets, forecasting, and spend controls.
- Negotiate and manage fee arrangements, including alternative fee structures where appropriate.
Investigations & Regulatory Matters
- Assist in representing the Company in internal and external investigations, including those initiated by regulators.
- Coordinate closely with Compliance, Government Relations, Human Resources, and other internal stakeholders to ensure consistency of legal positions and risk management strategies.
Risk Mitigation & Advisory
- Proactively identify litigation and regulatory risks across the Company's businesses, informed by evolving legal, regulatory, and enforcement trends.
- Partner with business leaders to develop pragmatic solutions that reduce future litigation exposure.
- Incorporate lessons learned from prior matters into preventative legal guidance and operational improvements.
Reporting & Governance
- Provide regular updates to the Chief Legal Officer on the status, strategy, and risk profile of significant matters.
- Prepare materials and presentations for senior management and, as requested, the Board of Directors or Audit Committee related to litigation exposure, reserves, and emerging risk trends.
- Assist in the assessment and establishment of litigation reserves in coordination with Finance.
Team Leadership & Culture
- Help build and maintain a high-performing litigation function by supporting talent development, knowledge sharing, and best-practice processes.
- Promote a culture of integrity, accountability, inclusion, and collaboration consistent with the Company's values.
- Support operational excellence through metrics, reporting, and continuous improvement of litigation and investigation processes.
Minimum Requirements
- Juris Doctor (JD) from an ABA-accredited law school.
- Active license to practice law in at least one U.S.
state.
-10+ years of progressively...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:16
-
Essential Duties and Responsibilities:
Litigation Strategy & Management
- Lead the management of a portfolio of significant commercial, regulatory, employment, and class action litigation involving the Company, including affirmative matters brought on the Company's behalf.
- Provide strategic direction on alternative dispute resolution proceedings, including arbitration and mediation.
- Deliver practical, business-oriented pre-litigation counseling to proactively position disputes for favorable outcomes.
- Develop and execute litigation strategies, including fact investigations, legal research, and oversight of pleadings, motions, and discovery.
- Partner closely with outside counsel on major matters, including deposition preparation, trial strategy, and oral arguments where appropriate.
- Interview and prepare witnesses, including senior executives, as needed.
Outside Counsel & Budget Oversight
- Select, retain, and manage outside counsel to ensure high-quality representation, cost discipline, and alignment with Company objectives.
- Establish and oversee litigation budgets, forecasting, and spend controls.
- Negotiate and manage fee arrangements, including alternative fee structures where appropriate.
Investigations & Regulatory Matters
- Assist in representing the Company in internal and external investigations, including those initiated by regulators.
- Coordinate closely with Compliance, Government Relations, Human Resources, and other internal stakeholders to ensure consistency of legal positions and risk management strategies.
Risk Mitigation & Advisory
- Proactively identify litigation and regulatory risks across the Company's businesses, informed by evolving legal, regulatory, and enforcement trends.
- Partner with business leaders to develop pragmatic solutions that reduce future litigation exposure.
- Incorporate lessons learned from prior matters into preventative legal guidance and operational improvements.
Reporting & Governance
- Provide regular updates to the Chief Legal Officer on the status, strategy, and risk profile of significant matters.
- Prepare materials and presentations for senior management and, as requested, the Board of Directors or Audit Committee related to litigation exposure, reserves, and emerging risk trends.
- Assist in the assessment and establishment of litigation reserves in coordination with Finance.
Team Leadership & Culture
- Help build and maintain a high-performing litigation function by supporting talent development, knowledge sharing, and best-practice processes.
- Promote a culture of integrity, accountability, inclusion, and collaboration consistent with the Company's values.
- Support operational excellence through metrics, reporting, and continuous improvement of litigation and investigation processes.
Minimum Requirements
- Juris Doctor (JD) from an ABA-accredited law school.
- Active license to practice law in at least one U.S.
state.
-10+ years of progressively...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:15
-
Essential Duties and Responsibilities:
Litigation Strategy & Management
- Lead the management of a portfolio of significant commercial, regulatory, employment, and class action litigation involving the Company, including affirmative matters brought on the Company's behalf.
- Provide strategic direction on alternative dispute resolution proceedings, including arbitration and mediation.
- Deliver practical, business-oriented pre-litigation counseling to proactively position disputes for favorable outcomes.
- Develop and execute litigation strategies, including fact investigations, legal research, and oversight of pleadings, motions, and discovery.
- Partner closely with outside counsel on major matters, including deposition preparation, trial strategy, and oral arguments where appropriate.
- Interview and prepare witnesses, including senior executives, as needed.
Outside Counsel & Budget Oversight
- Select, retain, and manage outside counsel to ensure high-quality representation, cost discipline, and alignment with Company objectives.
- Establish and oversee litigation budgets, forecasting, and spend controls.
- Negotiate and manage fee arrangements, including alternative fee structures where appropriate.
Investigations & Regulatory Matters
- Assist in representing the Company in internal and external investigations, including those initiated by regulators.
- Coordinate closely with Compliance, Government Relations, Human Resources, and other internal stakeholders to ensure consistency of legal positions and risk management strategies.
Risk Mitigation & Advisory
- Proactively identify litigation and regulatory risks across the Company's businesses, informed by evolving legal, regulatory, and enforcement trends.
- Partner with business leaders to develop pragmatic solutions that reduce future litigation exposure.
- Incorporate lessons learned from prior matters into preventative legal guidance and operational improvements.
Reporting & Governance
- Provide regular updates to the Chief Legal Officer on the status, strategy, and risk profile of significant matters.
- Prepare materials and presentations for senior management and, as requested, the Board of Directors or Audit Committee related to litigation exposure, reserves, and emerging risk trends.
- Assist in the assessment and establishment of litigation reserves in coordination with Finance.
Team Leadership & Culture
- Help build and maintain a high-performing litigation function by supporting talent development, knowledge sharing, and best-practice processes.
- Promote a culture of integrity, accountability, inclusion, and collaboration consistent with the Company's values.
- Support operational excellence through metrics, reporting, and continuous improvement of litigation and investigation processes.
Minimum Requirements
- Juris Doctor (JD) from an ABA-accredited law school.
- Active license to practice law in at least one U.S.
state.
-10+ years of progressively...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:15
-
Essential Duties and Responsibilities:
Litigation Strategy & Management
- Lead the management of a portfolio of significant commercial, regulatory, employment, and class action litigation involving the Company, including affirmative matters brought on the Company's behalf.
- Provide strategic direction on alternative dispute resolution proceedings, including arbitration and mediation.
- Deliver practical, business-oriented pre-litigation counseling to proactively position disputes for favorable outcomes.
- Develop and execute litigation strategies, including fact investigations, legal research, and oversight of pleadings, motions, and discovery.
- Partner closely with outside counsel on major matters, including deposition preparation, trial strategy, and oral arguments where appropriate.
- Interview and prepare witnesses, including senior executives, as needed.
Outside Counsel & Budget Oversight
- Select, retain, and manage outside counsel to ensure high-quality representation, cost discipline, and alignment with Company objectives.
- Establish and oversee litigation budgets, forecasting, and spend controls.
- Negotiate and manage fee arrangements, including alternative fee structures where appropriate.
Investigations & Regulatory Matters
- Assist in representing the Company in internal and external investigations, including those initiated by regulators.
- Coordinate closely with Compliance, Government Relations, Human Resources, and other internal stakeholders to ensure consistency of legal positions and risk management strategies.
Risk Mitigation & Advisory
- Proactively identify litigation and regulatory risks across the Company's businesses, informed by evolving legal, regulatory, and enforcement trends.
- Partner with business leaders to develop pragmatic solutions that reduce future litigation exposure.
- Incorporate lessons learned from prior matters into preventative legal guidance and operational improvements.
Reporting & Governance
- Provide regular updates to the Chief Legal Officer on the status, strategy, and risk profile of significant matters.
- Prepare materials and presentations for senior management and, as requested, the Board of Directors or Audit Committee related to litigation exposure, reserves, and emerging risk trends.
- Assist in the assessment and establishment of litigation reserves in coordination with Finance.
Team Leadership & Culture
- Help build and maintain a high-performing litigation function by supporting talent development, knowledge sharing, and best-practice processes.
- Promote a culture of integrity, accountability, inclusion, and collaboration consistent with the Company's values.
- Support operational excellence through metrics, reporting, and continuous improvement of litigation and investigation processes.
Minimum Requirements
- Juris Doctor (JD) from an ABA-accredited law school.
- Active license to practice law in at least one U.S.
state.
-10+ years of progressively...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-04-18 08:18:14
