-
Key Responsibilities
1.
Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts with Integrity.
• A commitment to the principles and practices of diversity...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-06-27 10:05:31
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Key Responsibilities
1.
Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts with Integrity.
• A commitment to the principles and practices of diversity...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-06-27 10:05:30
-
Key Responsibilities
1.
Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts with Integrity.
• A commitment to the principles and practices of diversity...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-27 10:05:27
-
Key Responsibilities
1.
Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts with Integrity.
• A commitment to the principles and practices of diversity...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-06-27 10:05:24
-
Key Responsibilities
1.
Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts with Integrity.
• A commitment to the principles and practices of diversity...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-27 10:05:24
-
Key Responsibilities
1.
Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts with Integrity.
• A commitment to the principles and practices of diversity...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-06-27 10:05:23
-
Key Responsibilities
1.
Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts with Integrity.
• A commitment to the principles and practices of diversity...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-27 10:05:22
-
Key Responsibilities
1.
Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts with Integrity.
• A commitment to the principles and practices of diversity...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-27 10:05:19
-
Key Responsibilities
1.
Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts with Integrity.
• A commitment to the principles and practices of diversity...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-27 10:05:17
-
Key Responsibilities
1.
Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts with Integrity.
• A commitment to the principles and practices of diversity...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-27 10:05:16
-
Key Responsibilities
1.
Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts with Integrity.
• A commitment to the principles and practices of diversity...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-06-27 10:05:13
-
Key Responsibilities
1.
Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts with Integrity.
• A commitment to the principles and practices of diversity...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-06-27 10:05:11
-
Key Responsibilities
1.
Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts with Integrity.
• A commitment to the principles and practices of diversity...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-27 10:05:08
-
Key Responsibilities
1.
Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts with Integrity.
• A commitment to the principles and practices of diversity...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-27 10:05:05
-
Key Responsibilities
1.
Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts with Integrity.
• A commitment to the principles and practices of diversity...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-27 10:05:03
-
Essential Duties and Responsibilities: - Perform cost allocation and cost of service studies for state and local governments.
- Support projects/initiatives by analyzing costs, processes and procedures for government agencies.
- Gather necessary client financial information, analyze accounts, and prepare reports documenting findings of such analysis.
- Facilitate meetings or conducts interviews with clients.
- - Participate in client meetings.
- Achieve and/or exceed client satisfaction metrics that will increase satisfaction annually.
- Manage the activities of projects in accordance with Maximus established policies and procedures.
- Perform other duties as may be assigned by management.
- Support projects and initiatives by analyzing costs, processes and/or procedures for government agencies.
- Prepare cost allocation and cost of service studies for state and local governments.
- Produce high quality project deliverables that meet or exceed performance expectations including scope of work requirements, financial objectives (revenue and profit goals), and implementation time frames.
- Gather necessary client financial information (such as expenditure reports, revenue reports, billing invoices, budgets, time sheets, work orders, fixed asset reports, depreciation reports, contracts, and general ledgers).
- Analyze complex data to identify patterns, recommend actions and measure outcomes.
- Present findings verbally and/or in writing.
- Conduct research of existing and new state and federal regulations.
- Facilitate meetings or conduct interviews with customers (internal and external), clients and teammates based on project assignments while seeking opportunities to add value above and beyond competitors.
- Achieve and/or exceed client satisfaction metrics.
- Manage the activities of projects in accordance with company established policies and procedures.
- Develop strong client relationships.
- Participate in responding to public solicitations.
- Identify additional product and service opportunities in customer organization.
- This role has a component that involves up to 25% travel.
- Performs other duties as may be assigned by management.
Minimum Requirements
- Bachelor's degree with 0-3 years of experience consulting within designated function.
- Able to develop solutions to moderately complex problems.
- Equivalent combination of education and relevant experience considered in lieu of Bachelor's degree requirement.
- Demonstrated knowledge of Microsoft Office, especially advanced Excel (pivot tables, VLookup, etc.) skills.
- Excellent verbal and written communication skills.
- Experience using algebra and mathematics involving the application of fractions, percentages, ratios and proportions.
- Ability to prepare and present clear and concise client-ready documents (superior attention to detail).
- Must reside in Ohio.
Preferred Skills and Qualifications
- 6+ months of related work experience or equivalent internsh...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-06-27 10:05:02
-
Essential Duties and Responsibilities: - Perform cost allocation and cost of service studies for state and local governments.
- Support projects/initiatives by analyzing costs, processes and procedures for government agencies.
- Gather necessary client financial information, analyze accounts, and prepare reports documenting findings of such analysis.
- Facilitate meetings or conducts interviews with clients.
- - Participate in client meetings.
- Achieve and/or exceed client satisfaction metrics that will increase satisfaction annually.
- Manage the activities of projects in accordance with Maximus established policies and procedures.
- Perform other duties as may be assigned by management.
- Support projects and initiatives by analyzing costs, processes and/or procedures for government agencies.
- Prepare cost allocation and cost of service studies for state and local governments.
- Produce high quality project deliverables that meet or exceed performance expectations including scope of work requirements, financial objectives (revenue and profit goals), and implementation time frames.
- Gather necessary client financial information (such as expenditure reports, revenue reports, billing invoices, budgets, time sheets, work orders, fixed asset reports, depreciation reports, contracts, and general ledgers).
- Analyze complex data to identify patterns, recommend actions and measure outcomes.
- Present findings verbally and/or in writing.
- Conduct research of existing and new state and federal regulations.
- Facilitate meetings or conduct interviews with customers (internal and external), clients and teammates based on project assignments while seeking opportunities to add value above and beyond competitors.
- Achieve and/or exceed client satisfaction metrics.
- Manage the activities of projects in accordance with company established policies and procedures.
- Develop strong client relationships.
- Participate in responding to public solicitations.
- Identify additional product and service opportunities in customer organization.
- This role has a component that involves up to 25% travel.
- Performs other duties as may be assigned by management.
Minimum Requirements
- Bachelor's degree with 0-3 years of experience consulting within designated function.
- Able to develop solutions to moderately complex problems.
- Equivalent combination of education and relevant experience considered in lieu of Bachelor's degree requirement.
- Demonstrated knowledge of Microsoft Office, especially advanced Excel (pivot tables, VLookup, etc.) skills.
- Excellent verbal and written communication skills.
- Experience using algebra and mathematics involving the application of fractions, percentages, ratios and proportions.
- Ability to prepare and present clear and concise client-ready documents (superior attention to detail).
- Must reside within a commutable distance of our Tallahassee, FL office.
- Must be willing and able to work onsite in Ta...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-27 10:04:59
-
Essential Duties and Responsibilities: - Perform cost allocation and cost of service studies for state and local governments.
- Support projects/initiatives by analyzing costs, processes and procedures for government agencies.
- Gather necessary client financial information, analyze accounts, and prepare reports documenting findings of such analysis.
- Facilitate meetings or conducts interviews with clients.
- - Participate in client meetings.
- Achieve and/or exceed client satisfaction metrics that will increase satisfaction annually.
- Manage the activities of projects in accordance with Maximus established policies and procedures.
- Perform other duties as may be assigned by management.
- Support projects and initiatives by analyzing costs, processes and/or procedures for government agencies.
- Prepare cost allocation and cost of service studies for state and local governments.
- Produce high quality project deliverables that meet or exceed performance expectations including scope of work requirements, financial objectives (revenue and profit goals), and implementation time frames.
- Gather necessary client financial information (such as expenditure reports, revenue reports, billing invoices, budgets, time sheets, work orders, fixed asset reports, depreciation reports, contracts, and general ledgers).
- Analyze complex data to identify patterns, recommend actions and measure outcomes.
- Present findings verbally and/or in writing.
- Conduct research of existing and new state and federal regulations.
- Facilitate meetings or conduct interviews with customers (internal and external), clients and teammates based on project assignments while seeking opportunities to add value above and beyond competitors.
- Achieve and/or exceed client satisfaction metrics.
- Manage the activities of projects in accordance with company established policies and procedures.
- Develop strong client relationships.
- Participate in responding to public solicitations.
- Identify additional product and service opportunities in customer organization.
- This role has a component that involves up to 25% travel.
- Performs other duties as may be assigned by management.
Minimum Requirements
- Bachelor's degree with 0-3 years of experience consulting within designated function.
- Able to develop solutions to moderately complex problems.
- Equivalent combination of education and relevant experience considered in lieu of Bachelor's degree requirement.
- Demonstrated knowledge of Microsoft Office, especially advanced Excel (pivot tables, VLookup, etc.) skills.
- Excellent verbal and written communication skills.
- Experience using algebra and mathematics involving the application of fractions, percentages, ratios and proportions.
- Ability to prepare and present clear and concise client-ready documents (superior attention to detail).
- Must reside within a commutable distance of our Richmond, VA office.
- Must be willing and able to work onsite in Richm...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-27 10:04:56
-
Key Responsibilities
1.
Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts with Integrity.
• A commitment to the principles and practices of diversity...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-27 10:04:56
-
Key Responsibilities
1.
Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies.
2.
Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across WCA, escalating exceptions and driving recovery plans.
3.
Resource planning: align supply to demand across benefits, sites and modalities; work alongside the Planning and Performance team to implement effective booking policies to maximise clearance while protecting quality and claimant journey.
4.
People leadership: build engagement of Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and performance management to reduce attrition and absence.
5.
Drive change and continuous improvement: lead rollout of new technology and ways of working, standardise best practice across sites, and track benefits realisation.
6.
Customer and stakeholder focus: review complaints and CSAT; implement actions to improve the claimant experience across WCA; manage escalations and maintain strong relationships with DWP and other stakeholders.
7.
Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the Head of Operations and Quality.
Key contacts and relationships
* Operations Director
* Head of Operations inc SCP
* Head of New Entrant Excellence
* Head of Operational Excellence
* Heads of Clinical Assurance & Audit
* Recruitment
* Training Team
* Estates & Facilities
• Key client relationships and attendance at regular scheduled performance meetings / hosting site visits with commissioners
Essential
• Experience leading and developing diverse, high-performing teams across multiple sites and benefit types.
• Highly organised with the ability to prioritise workloads across complex, fast-changing environments.
• Proven delivery of challenging performance targets (TPLs and KPIs) for both volume and quality outcomes.
• Strong capability in creating and executing action plans to drive performance improvement.
• Confident relationship builder who influences and empowers others to make proactive decisions.
• Analytical mindset with strong attention to detail; proficient with spreadsheets and business analysis tools.
• Strong coaching and mentoring skills; calm and steady presence in difficult situations.
• Excellent written communication and presentation skill
* Sector experience (Desirable)
Competencies Required
• Embraces Respect.
• Partners Effectively.
• Creates Innovative Solutions.
• Focuses on the Customer.
• Demonstrates Compassion.
• Takes Responsibility & Acts with Integrity.
• A commitment to the principles and practices of diversity...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-27 10:04:54
-
Position: Registered Nurse (RN) $4000 Sign On Bonus for Full Time
Are you looking to make a difference in the lives of others by sharing your care and compassion? Do you enjoy connecting with your patients while getting to know them and their family? Do you enjoy working in a family - oriented atmosphere? Come join our family -oriented team at NHC Glasgow! NHC fosters an environment of teamwork and provides opportunities to use your comprehensive Nursing Tools.
Work Schedule: AM or PM
Job Type: Full Time, Part Time or PRN
Pay: Competitive Compensation, $4000 Sign On Bonus for Full Time .
PLUS Bonuses, Shift Differential, Overtime, ect
RN Position Highlights:
* Is responsible for maintaining clinical competency as evidenced by application of integrated nursing knowledge and skills, leadership, and communication skills.
* Utilizes the nursing process in assessment, planning, and implementing care.
* Exhibits organizational ability related to workflow, prioritizing to meet the patient care needs
* Integrates current standards of practice as well as local, state, and federal regulations related to nursing services in the care of patients.
* Practices continuous quality improvement thinking and problem-solving skills.
Benefits
* Earned Time Off
* Holiday Incentive Pay
* Health, Dental, Vision, Disability and Life insurance
* 401k with generous company contributions
* Competitive Pay
* Uniforms
* Tuition Reimbursement OpportunitiesAdvancement Opportunities
* Patient Ratio Low
Location:NHC Glasgow
109 Homewood Blvd.
Glasgow, Ky 42141
Why NHC?
We are celebrating our 50-year Anniversary at National HealthCare Corporation!! We offer a culture of recognition, empowerment, and fun.
At NHC, we are all partners (employees) in a family -oriented work atmosphere where growth and opportunities are promoted.
We provide competitive compensation with performance wage rate increases.
Experience
Tennessee RN Nursing license
We hire GNs and GPNs
If you are interested in working for a leader in senior care, share NHC's values of honesty and integrity, and have a heart for the geriatric patient, please apply today and find out more about us at https://nhccare.com/locations/glasgow/
We look forward to talking with you!!
EOE
....Read more...
Type: Permanent Location: Glasgow, US-KY
Salary / Rate: Not Specified
Posted: 2026-06-27 10:04:50
-
Essential Duties and Responsibilities:
- Respond effectively to all forms of inbound and outbound contacts, provide responses to questions, and in specific instances, refer callers to the appropriate supervisor, county, or state agency representatives for service and/or when problems or concerns occur.
- Investigate and resolve complex and escalated issues resulting from multiple channels.
- Complete research of beneficiary contact history and report findings to management.
- Process enrollment/dis-enrollment and other transactions as requested in accordance with production and quality goals and standards set for the position.
- Maintain updated knowledge of the program including its policies and procedures as referenced in the employee manual and other policies adopted by corporate, the project, and/or client.
- Maintain knowledge of contract compliance provisions.
- Participate in special projects, as assigned.
- Provide backup to the Central Operations production staff to include contact center, forms processing, research, and mail room functions.
- Identify issues and/or problems affecting the Central Operations teams and promptly report to management.
- Provide performance feedback to management team regarding team members.
Recommend procedural or process changes to improve accuracy and/or efficiency.
- Review knowledge base content for accuracy and make recommendations for improvements.
- Participate in the development and delivery of training, as necessary.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Minimum Requirements:
- Must be able to pass all pre-employment screenings, including a background check
- Must have a HS Diploma or GED/equivalent
- Must live in Oklahoma City area (No more than 1 hour away or no more than 40 miles away from the site)
- Customer service experience preferred
- Call Center service experience preferred
- 3 years or greater working for Maximus as a Tier 2 CSR, supporting the Oklahoma SoonerCare Project is required
- Must be willing to work a full - time shift.
- Must be available to work onsite as needed.
Home Office Requirements:
- Reliable, high-speed internet service
- Minimum 40 Mbps download speeds
- Must be a traditional, wired high-speed connection such as cable or fiber
- Services that connect via a cellular network (mobile hotspot, fixed wireless, etc.) or satellite are incompatible
- Must be able to connect your computer directly to your modem or router via ethernet cable, WiFi connections are not allowed
- Quiet and distraction-free workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is...
....Read more...
Type: Permanent Location: Oklahoma City, US-OK
Salary / Rate: Not Specified
Posted: 2026-06-27 10:04:47
-
"A different kind of care that ensures you're surrounded by people who make a difference in your life."
Position: Medical Social Worker
NHC HomeCare Greenwood is looking for a Medical Social Worker to join our team.
The Medical Social Worker supervises and provides for the evaluation of the social and emotional needs of the patient related to their medical condition, and provides counseling, etc.
based on this evaluation.
Qualifications - ALL states:
Master's Degree from a school of social work accredited by the Council on Social Work Education.
One year social work experience in a health care setting is required.
PLUS state-specific requirements:
South Carolina specific
* a.
Licensed by the South Carolina Board of Social Work Examiners at the Master (LMSW) or Independent (LISW) level.
Position Highlights:
* Provides and accurately documents direct social services to patients planned to restore the patient to optimum social and health adjustment; including:
•Assesses social and emotional factors, to minimize impact on the patient's health and ability to cope with problems of daily living
•Helps the patients and caregivers to understand, accept, and follow medical recommendations
•Assists patients and caregivers with personal and environmental difficulties which predispose toward illness or interfere with obtaining maximum benefits from medical care; and
•Identifies resources, such as caregivers and community agencies, to assist the patient to resume life in the community, including discharge planning
•Assists the providers and home care team members in understanding the significant social and emotional factors related to the health problems and
•Participates in the development of the plan of care.
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality care.
Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages.
We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honesty and integrity.
All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com/locations/homecare-greenwood/
We look forward to talking with you! NHC is an Equal Opportunity Employer.
....Read more...
Type: Permanent Location: Greenwood, US-SC
Salary / Rate: Not Specified
Posted: 2026-06-27 10:04:43
-
Physical Therapist Assistant (PTA) for NHC HealthCare Sumter
Join our in-house therapy team where quality care, teamwork, and a positive atmosphere come first.
Why NHC Sumter?
We're a fun, supportive, family-oriented team that celebrates growth and great work.
Enjoy competitive pay, flexibility, and a place where you truly feel valued.
Benefits:
• Excellent compensation
• Dental & Vision insurance
• 401k with company contribution
• Continuing Education
• Stock options
• Uniforms
We're hiring a PRN Physical Therapist Assistant to support our experienced rehab team to cover a maternity leave.
Enjoy the chance to make a real impact every day.
This PRN position would be full time for 12 weeks, beginning late Sept/early October, and continue as PRN after the 12 week period, After the 12 week period, this position would continue as PRN.
Requirements:
• Positive, reliable team player
• South Carolina PTA license
• SNF experience a plus
NHC is a nationwide leader in senior care, built on teamwork, innovation, and integrity.
Love working with seniors? We'd love to meet you!
Please apply
nhccare.com/locations/sumter/
EOE
....Read more...
Type: Permanent Location: Sumter, US-SC
Salary / Rate: Not Specified
Posted: 2026-06-27 10:04:40
-
Position: COOK - 12pm-8pm
NHC Healthcare Franklin is looking for a talented Cook to join our team! AM and PM shifts.
Do you want to enjoy a comprehensive benefit package, with no late nights, a fun work environment, then we want to hear from you.
Here at NHC we will value your work/life balance and we will provide you a place where your food service skills and career can grow.
If you are looking for a place where you can express your talents and creativity, while making a difference in the lives of others, then come Join NHC!
Work schedule: 12pm-8pm - 5 days a week
Job Type: Full Time
Pay: $16-$20
Experience
Healthcare food service experience preferred, not required
Banquet/Catering experience is preferred, not required
We've got you covered...
Our employees are our most important asset and that's reflected in our benefits.
We're proud to offer a variety of benefits to support employees and their families, including:
* Free meal per shift
* Earned Time Off
* Holiday Incentive Pay
* Health, Dental, Vision, Disability and Life insurance
* Flex Spending Plan
* 401k with company contributions
* Flexible Schedule
* Advancement Opportunities
* No Late Nights
* Free Uniform
Who We Are:
The NHC environment is one of encouragement and challenge...
innovation and improvement...
teamwork and collaboration ...
and honesty and integrity.
All employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
At NHC we have a culture of recognition, empowerment, growth, and a side of fun.
We provide competitive compensation with performance wage rate increases.
Responsibilities:
* Assists in receiving and storing food and supplies to prevent waste and assure quality products.
Dates, labels, and stores items properly.
Uses proper food handling techniques.
* Review's menus, therapeutic menus, recipes, and production sheets before preparing meals; prepares and serves diets properly, accurately, and attractively as planned using proper portions and special diet items.
* Follows standardized recipes and special diet orders, preparing sufficient quantities to meet all service requirements.
* Responsible for testing and tasting foods of all consistencies for proper appearance, flavor, aroma, and temperature and adjust if needed.
* Supervising when needed
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us!
We look forward to talking with you!!
EOE
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Type: Permanent Location: Franklin, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-27 10:04:37
